Rated 4 out of 5 by Nella6803 Comfort withhout Effort
My stay at Le Méridien Re-Ndama was very pleasant. The food on the terrace with the sea breeze in our face and the beautiful island style music was unforgettable! Staff was friendly and efficient. Expect to see me soon
June 24, 2013
Rated 5 out of 5 by Onickita Quality improved
I am happy to see that some amount of progress can be seen this time around. Please continue to move up the ladder as competition in the hospitality sector in Libreville is becoming aggressive.
June 19, 2013
Rated 1 out of 5 by Banner This hotel is a threat to your brand
The keys I received the first time around, did not work. I had to come down, wait at the check in queue again and be given a new room. This time I was given a room that was exactly the way it was when the last guest left. As a bonus the airconditioning didn't work and stayed that way for my stay inspite of my complaining and a technician coming to take a look at it.
The next morning, at breakfast I had to eat at a dirty table because the staff couldn't be bothered to clean it.
When I book to stay at Le Meridien hotel I expect a basic level of cleanliness and functionality. That trust has unfortunately been breached. I will think twice before booking at a Le Meridien hotel that I am unfamiliar with, in the future.
May 30, 2013
Rated 4 out of 5 by AB971 GOOD BUSINESS HOTEL
Hotel is good, facilities are good, SPG recognition is excellent, I was upgraded to a huge suite . some problems however between the central reservation and the local reservation but the problem was resolved immediately.
May 26, 2013
Rated 3 out of 5 by Protraveller This hotel has to make total restoration
I have wisiting this hotel many times on past six years.
Service is poor, staff motivation to work is poor.
May 1, 2013
Rated 4 out of 5 by Shehu Room Comfort
I have to commend your effort in keeping the rooms clean. I am asthmatic and often avoid carpets. But your carpets were clean and did not irritate me. Thank you.
You will need to improve some of the furnishing though. I stayed in Room 360. The room was adequate. But, the side board covering the bath tub has rotted away. It looks nasty. Please replace it.
April 26, 2013
Rated 3 out of 5 by zine2013 Nightmare during 2 days
No water for two days. No air conditionning
April 2, 2013
Rated 1 out of 5 by dakar8043 Stay in Libreville
Old hotel, horrible food, rude staff no value for money
March 30, 2013
Rated 1 out of 5 by HGBParis Totally uneccaptable
But for two individuals, staff members are both unprofessional and truly not interested by clients.
Air con has been off in the whole hotel for a long time but it doesn't change the very high price and not even an apology is offered.
Management is well hidden!
The fact that it seems there will be a renovation starting in 2014 is certainly not an excuse.
As a cherry on the cake food is bad.
March 10, 2013
Rated 1 out of 5 by HENRI THIS HOTEL IS BELOW STANDARDS
NO AIR CONDITIONER - I HAD TO REQUEST A FAN.
NO INTERNET CONNECTION
FURNITURE & BATHROOM IS OLD AND ARE CLEARLY BELOW ANY STANDARD - THIS IS NOT A MERIDIEN ANYMORE
February 20, 2013
Rated 3 out of 5 by Pyston This hôtel has a gréât gym
Rooms à bit old but matress very good
Ask à non smoking room
Wifi erratic especially 6th floor. Spg!!
February 17, 2013
Rated 3 out of 5 by Patty10 a terrible stay
No water for more than 3 days is just unacceptable!!!
October 29, 2012
Rated 2 out of 5 by Micjordan79 Bad hotel
I'm a platinum SPG guest, and I've traveled a lot in North America, Caribean and Europe. I can honestly say this was my worst stay of them all. The only good thing though, was the cake they made for my son's first birthday when I got there, that was really nice.
But then, after that all went downhill: there was a hot water outage, which meant that we took cold showers for about 2 days, internet outage for a day, towels had to be requested regularly, etc...
I feel like some of the staff is really trying to be helpful and are nice while others clearly couldn't care less.Also the overall condition of the hotel is questionable and I would think they will renovate it soon. Quite frankly, not up to international standards. I do not recommend there unless you really have no other choice.
September 21, 2012
Rated 3 out of 5 by Pokerman No what I paid for
The room I got #203 was not at all what I was expecting, at $250 a night I do not have to ask for towels, or ask that the floors get cleaned.
The room smelled bad and did not even have a proper shower, I was dissapointed!!!!
September 10, 2012
Rated 4 out of 5 by arnauld Kind personnel while rooms want refurbshiment
Very good catering by Renaud at Royal club floor. He kept on attending to my needs throughout my stay.
Laundry service lacks quality for folded shirts.
July 30, 2012
Rated 3 out of 5 by EDaniel25 Rooms need updating
Tiles in the shower room had mold in-between. First day there was only one towel and a half used toilet roll! As a Star guest I normally get bottled water - none was provided and each day I had to ask. The fridge had been removed and the rail in the wardrobe was dusty - most likely had never been cleaned.
July 30, 2012
Rated 2 out of 5 by JRSJRSJRS Weak but expensive
Advance payment (mandatory for the visa) SHOULD BE POSSIBLE with a Visa Card, especially considering that the hotel accepts Visa cards
Important water leaks in bathroom (picture available on request)
Expensive breakfast and meals
June 12, 2012
Rated 2 out of 5 by Ratatouille Try to avoid this hotel if you can
I know it's Africa, but it's a rich African country. The hotel is very expensive, comparable to those in Boston, and doesn't offer as much. During my stay, not only did the key card get demagnetized a couple of times, but the lock on the door itself died completely, so the technician had to physically remove the door to let me enter the room. He promised that the door would be fixed the next day but it wasn't, and I had to change the room, after the technician removed the door completely for the second time. Also, when I checked in, I asked the receptionist if the breakfast was included in the price of the room, and she said yes. I also checked at the restaurant if the breakfast was included, and she said yes. But when I checked out, the breakfast was billed. At over $30 per day for 2 weeks, that's a lot of money. I complained to the general manager, who couldn't care less. He said the receptionist made a mistake, which is only normal for human beings, but I have to pay unless I had something in writing. I've been traveling all over the world for a very long time, and I don't think I've ever been treated quite this poorly at a hotel where I am paying over $200 a night. Service was erratic too. Some staff (the technician who removed the door, the doorman, the cleaning lady and the sales manager) were really nice and friendly, and others (most of the receptionist, restaurant crew, and the general manager) were surly and downright rude. I will never stay at this hotel if I can help it.
June 5, 2012
Rated 3 out of 5 by Mickey Needs makeover
Only good hotel in Libreville but in needs of makeover. Looks so outdated. The hotel is also very expensive but does not meet the standard of comparable Starwood hotels. The only great thing about this hotel is the kindness of his staff. That's really its only asset.
November 22, 2011
Rated 4 out of 5 by Andrey Europäische Standards in Gabun
Die Hotel-Sterne haben in Afrika wenig Aussagekraft... Wer Europäische Standards (Sauberkeit, Aufmerksamkeit des Personals usw.) erwartet, sollte in Libreville in diesem Hotel übernachten.
January 28, 2014
Rated 5 out of 5 by hannes39 hervorragendes hotel
seit nun 10 jahren wohne ich fast immer im le meridien re-ndama wenn ich beruflich in afrika beschäftigt bin. das hotel ist eine ausnahme in afrika und hervorragend geführt. service und küche haben sich permanent verbessert.
December 25, 2011
Rated 3 out of 5 by YSAMIR HOTEL MOYEN
L'HOTEL A UNE BONNE POSITION; LA CHAMBRE EST MOYENNE ET LA MOQUETTE EST ANCIENNE
June 5, 2015
Rated 4 out of 5 by Bruno92 Très bon hotel ou il fait bon séjourner 1 nuit ou 1 mois
J'ai passé près de 20 nuits dans cet hotel avec une chambre dite rénovée du 5 ème étage.
Je suis très satisfait du service en chambre, de la qualité du nettoyage et du ménage, des services d'accueil, réception, bagagistes et une mention spéciale gentillesse et efficacité à Marcelle et Huguette de la réception.
Le parking souterrain permet de protéger la voiture.
Le petit déjeuner est très complet, la formule déjeuner-diner autour de la piscine est suffisante et les buffets du WE sont spécialement copieux et variés.
Je recommande cet hotel à tous ceux qui viennent passer quelques jours à Libreville. Il fait largement partie du TOP 3. La piscine après une journée de travail avec vue sur la mer récompense les efforts.
Merci de maintenir cet hotel au meilleur niveau en recherchant en permanence l'excellence et la satisfaction des clients.
May 18, 2015
Rated 1 out of 5 by carlos2015 Cet hôtel a besoin d'une profonde réhabilitation
les murs, les sols de chambres et salles de conférence ne méritent pas la renommée "Méridien".
May 18, 2015
Rated 4 out of 5 by JP84 hotel de qualité
Il manque encore quelques améliorations sur la qualité des chambres compet tenu du rapport qualité/prix
April 20, 2015
Rated 5 out of 5 by dudu1 EVALUATION DERNIER SEJOUR
Toujours un accueil souriant avec une amabilité et une gentillesse qui honore le personnel de l'hôtel dans son ensemble sans oublier le Business Center.
Des remerciements particuliers pour Jumia, Géraldine, Nadège, Marie CLaire et Pauline
February 24, 2015
Rated 5 out of 5 by Libreville2 Excellent hôtel
Je voudrais remercier le personnel pour l'accueil chaleureux et le professionnalisme et en particulier Lambert et Léa.
Merci à tous
January 22, 2015
Rated 1 out of 5 by CLAUDIO99 meridien au centre ville
DE PAR VOTRE MONOPOLE LES SERVICES SONT A MINIMA
PAS DE SERVIETTES DE BAIN DANS LA CHAMBRE ( SIGNE DEUX FOIS SANS EFFET
PAS DE POSSIBILITE DE PAYER PAR CARTE BANCAIRES
December 9, 2014
Rated 1 out of 5 by Coco69 Hotel a eviter
Le client apparaît comme un mal nécessaire, l'aider ou le satisfaire est une perte de temps, d'énergie et d'argent
December 8, 2014
Rated 4 out of 5 by arnaud76 très bon accueil
l'accueil est chalereux et les équipements répondent aux attentes d'un tel établissement.
December 2, 2014