Rated 4 out of 5 by OGUWUIKE1 Only real Hotel in town
The hotel is old but all the features of a real hotel are there. I prefer to stay in this hotel because on the whole it's better that the rest in town with continued improvement of the facilities.
The staff are good and helpful
February 19, 2014
Rated 4 out of 5 by Von017 Quiet place to stay
I have a good experience last time, the room was really comfortable and quiet.
January 19, 2014
Rated 2 out of 5 by elis there's no other better choice
When you are on a long stay at this hotel, I must say that it's not a very pleasant experience to hear the same Cesaria Evora every morning at the restaurant, nor to change rooms every time something stops functioning in your room. But i was told that there is no other better place in POG, so I had to bear with the existing conditions. The food and the varieties for breakfast was alright, so was the laundry service and the receptionists Georgette and Joel who always welcomed me with a smile on their face. And thanks to Florian who was there to meet our complaints and offer a room on the executive floor, it turned out to be a nice stay after all. Thanks for everything!
December 10, 2013
Rated 5 out of 5 by Kettlebell Convenient to all locations
The staff are helpful and always do their best to help with any request.
September 11, 2013
Rated 3 out of 5 by nns2012 First time is a surprise
If this is your first trip to this part of Africa then you could get frustrated when dealing with some of the local staff. However, they seem to try hard and mostly start with a smile. You just need to ask one thing at a time and don't be in a rush. The management (Florian and Lubica) are very helpful so reach out for them if needed. The hotel needs renovation which I understand will start in few months. Rooms are not great but are clean and ok. Food is ok. Internet is available almost everywhere but not very fast and typically have to pay for it. Don't go with high expectations and you will enjoy your stay for business.
September 24, 2013
Rated 2 out of 5 by gfdenis Hotel needs improvement in service quality
Good impression on front desk people. Good impression of the waiters at the Bar/Lounge.
Good service from Lydie at the Business Center.
The breakage of the power generator was not acceptable and way too long. Upon arrival, I missed a plastic curtain in my bathroom, no plug for the tub, one lamp was missing in the room and the arm chair was not complete. In the bathroom the fixation of the shower was broken. Part of these problems were solved, not all. I do not understand the 12.000FCFA/day for the internet. You have to make a special request to keep one towel in your room during the day because they are taken out in the morning (the hotel you have 2 sets available so they are changed)
February 20, 2013
Rated 1 out of 5 by PaulMcP 1star hotel, a joke to be part of SPG
Conference was planned for the Mandji, one of our party arrived a day before, no hot water, 4/5 light bulbs missing, generally very poor condition of room.
8 or so others due to check in a day later only to find out booking cancelled at last minute.
Still used conference facilities, which were satisfactory, but toilets a joke, not cleaned, tap hanging off, hand dryer not working.
How SPG put there name to this is unbelievable considering the usually high standards.
As a result of cancellation and shortage of hotels I was forced to sleep on a friends sofa for one of the nights here.....
November 29, 2012
Rated 3 out of 5 by MPStephane Restaurant, bathroom, TV set
Service at diner time in restaurant is unacceptable to long. wait about 1 hour for the main course. without my friends on the table i will have leave your restaurant.
Bathroom has a poor level maintenance.
It is a shame to have HD TV in the room and a so bad quality reception of image. to be fixed.
November 30, 2013