Rated 1 out of 5 by Ahm78 Very Bad Hotel
Very Bad staff and services, Room is not good at all, AC is bad and they try to do the maintenance at 10:35 PM and when failed, they changed the room with very bad on also.
don't waste your money and time in this Hotel
November 2, 2014
Rated 1 out of 5 by Andrewgill Getting worse by the day
This hotel is consistently falling in standards.
Restuarants are never ready on time. Still setting up well after opening. Food quality poor, mainly all local with a couple of foreign dishes which are either over or under cooked. They need to go see how it should be done by visiting the 4 points in Lagos.
TV system. Has 30 channels. This time they excelled themselves and had 14 working which reduced to only 4 working and one of these was the spg channel. Nobody cares. Picture is either too bright, too dark, too loud, too soft and is consistently not available. When I complained I was told...we are working on it. Yes, you have been for over a year and still no improvement.
SPG members not recognized having to ask for a decent room and having to request our privileges.
October 30, 2014
Rated 4 out of 5 by Victory123 The Hotel has Excellent Customer Service
The hotel has very nice people. From the Lovely Ladies at the front desk to the gentlemen at the door
October 12, 2014
Rated 4 out of 5 by Manney Good and Attrative Evening outlook
The hotel has a good view over the Polo grounds and gives a powerful look over the area. keep up the lightings. Make it colorful.
August 13, 2014
Rated 3 out of 5 by Grace03 Staff Attitude
Some of the staff were cocky and somewhat un -professional.
The lady I met at the Front Desk was also not warm.She also appeared quite distracted.
This is my second time at this Hotel. The food and facilities were great. Customer Service however has to improve.
August 11, 2014
Rated 3 out of 5 by ICMOG Smoking Rooms
There were two of us that were being offered smoking rooms on arrival; that should not be so. Guests should be asked whetner or not they want smoking rooms at the time of booking not on arrival. I ended up waiting for ove an hour while a solution was being sought.
July 30, 2014
Rated 5 out of 5 by aggie02 SPG RECOGNITION
No difference in the reception.
July 27, 2014
Rated 4 out of 5 by Yommy The hotel service is Good
Room service is good
house keeping is good
Food is good
Warm reception though needs improvement with respect to turn around time for check in and check out
July 7, 2014
Rated 5 out of 5 by Gbenga Brilliant!
Brilliant! loved the food and the staff response was excellent.
Rita at the front desk was particularly excellent. She was willing to go the extra mile to ensure my comfort.
June 29, 2014
Rated 5 out of 5 by John Good hotel
I loved everything about the place. I will definitely return to enjoy the comfort and goodness of the place.
June 9, 2014
Rated 5 out of 5 by Owale GREAT VIEW OF POLO GROUND
The view of the polo ground behind my room was serenity at its best, therapeutic
June 8, 2014
Rated 5 out of 5 by RossM1000 Hotel Facilities
The quality of the account settlement using credit cards needs to improve. Not sure if it is network problems or what but it is definitely not my card.
Machines accepting payment on one day and then not the next.
I have had the card checked by the bank and there are no hindrances. It only happens at LeMeridien Hotel in PHC.
I suggest that you consider a "Theme" for a presentation in the Restaurant.
Monday - Italian
Tuesday - Seafood,
Wednesday - Meat Lovers,
Thursday - Chinese,
Friday - International.
Saturday - French,
Sunday - Mexican.
or something like this.
At the moment it is a standard al a carte menu of the same Buffet presentation.
June 4, 2014
Rated 4 out of 5 by FIH85 Time Spent at Front Desk During Check In and Check Out
I would appreciate if the time spent at the front desk during check in and check out can be reduced as guest have travelled for hours and will like this process much faster.
March 27, 2014
Rated 5 out of 5 by Shayo1 Sweet stay
This hotel is exceptionally nice in all ramifications I really want to stay here again!
March 15, 2014
Rated 4 out of 5 by Iyeme My PH Hotel Experience
I have not been to PH in over 10 years so in making this trip, I was not sure the Le Meridien Hotel will maintain its good state. We are used to not having Hotels maintain their original state as years go bye.
My expectations were exceeded because the hotel still had great customer service from front office to the restaurant. Secondly, the rooms were really clean and items were very functional.
Finally, as an SPG Gold Member, I really felt honored and happy with the way I was received.
March 13, 2014
Rated 4 out of 5 by Erhi APT DESCRIPTION OF OGEYE PLACE
The hotel is clearly located in a busy part of the City. The environment is quite congenial and neat but the parking space is just too tight.
Consequent upon the singular set back, there is need to acquire additional space that will serve as a parking space.
March 11, 2014
Rated 3 out of 5 by Stamina Port Harcourt
This hotel is small and cozy with very warm staff
February 9, 2014
Rated 2 out of 5 by afrocraft Disastrous check in
I booked over the phone and was told my reservation was confirmed without providing a credit card. Arrived the evening of my first night and was told my reservation had been cancelled because I hadn't provided a credit card at booking -- and that there were no rooms available. It took a last-minute cancellation by another guest to get me a room. And worse, the lady at the counter was rude and non-caring about my situation. You guys need to do better.
February 4, 2014
Rated 3 out of 5 by Idman Improvement in Hotel Room Ammenities
The hotel needs to change sum things in the room like the rugs,provide a proper shower contains to avoid room been flooded after bath. Then replaces some bathroom Ammenities that are old and broken
January 26, 2014
Rated 4 out of 5 by jdstewart79 food always disappoints
Yes, I know the hotel is in Port Harcourt, and getting good quality produce must but challenging. But when you are paying top money, you expect top service, and the food is ALWAYS below the standards expected of this brand.
December 20, 2013
Rated 4 out of 5 by xpatjoe good bar and restaurant staff
Front desk staff were helpful but lacked experience and training other staff were excellent and helpful.
November 4, 2013
Rated 2 out of 5 by arc2 Architecto
The Price for what you offer are totally out of sink. The room rate and food prices are ridiculous. I cant wait for the new 5 star hotels to come on stream.
Your staff at the reception are badly trained, it took 20 minutes to check out at 6 in morning without anyone else comming in or out..
October 2, 2013
Rated 4 out of 5 by Myko Consistent but ....
Good rating of the Hotel but cannot see anything new over time. Needs to be some innovation.
September 2, 2013
Rated 3 out of 5 by ladydee BELL-BOY!!!!
How do you arrive at a hotel and there is no one to take your luggage up to the room? Had to wait a few minutes before the bell-boy was located. It happens everytime I stay in this hotel, sometimes i have had to take my box up to the room by myself after checking in. it's ridiculous!! aside that, was a great stay. comfy bed, the food was good and kudos to irons in d room. very convenient.
September 1, 2013
Rated 4 out of 5 by Lawrence1 Very Good Hotel. Will recommend anyday!
Gr8 hotel/slow room serv.
August 26, 2013
Rated 3 out of 5 by ASHU Best address in Port Harcourt
My regular visit to this SPG property is for safety and security followed by serenity to work here when away from my office !!
August 11, 2013
Rated 4 out of 5 by IgWillie55 Le Meridien Ogeyi Not Bad!
The general ambience of this hotel is good. The reception area's design is welcoming. The front office staff exhibit professionalism. The rooms are clean, (especially the sheets and towels are now newer). this time around internet functioned well. During my previous visits the Internet service was not so good at the Polo View. There is need for a dedicated SPG guest desk. The menu needs improvement. Too monotonous. I will definitely recommend this hotel to friends, though.
August 4, 2013
Rated 5 out of 5 by daps Improvement in the room Facilities
I am impressed with the installation on ironing boards and Pressing iron in every room. It gives guest the liberty to do ironing themselves if they want to.
July 7, 2013
Rated 4 out of 5 by annamontana13 I love this hotel facilities
I enjoyed my stay at Le Meridien Ogeyi place because of their attention to every tiny details and their staffs were pleasant. I would recommend that you change your food menu though to reflect what you actually have because i could not get peppered snail during my stay there even though it was on the menu. and also you could put toothpaste in the rooms.
June 16, 2013
Rated 4 out of 5 by daps The Hotel Is Ok
The Hotel is ok but there is need to look seriously into maintenance.
I have used the hotel about three times and i noticed for example that the bathroom scales dont work. Remove them if they are not working.
May 27, 2013