Rated 1 out of 5 by AZ618 This hotel room is very uncomfortable
First when checking into the room, the temperature setting in the room was too cold to sleep with under 20 degree in early Spring season?! The room was so cold and humid that feeling like sleeping in a humid bed which was very uncomfortable. Furthermore you could find a lot of dust on phone and table, toilet was dirty too, very uncomfortable stay experiences.
May 9, 2016
Rated 3 out of 5 by Andy0621 Reasonable price but not a quality of "Le Meridien" or "category 4".
This is my first time to stay at this hotel because it is kind of remote to CBD of Hong Kong.
Let's me list out pros and cons:
Location: extremely good location if you want to get some fresh air outside HK CBD. Right next to a shopping mall without too many people so you can play with your big baby stroller without hitting people. I also like the trail walk in front of the hotel. Feel very relaxed when I walk outside
Cleanliness: This is the only SPG hotel in HK with "PURE" room which provides an allergy free environment. I really like it as I am staying with my baby. (Parents like everything to be allergy-free)
Shuttle bus: Free shuttle bus to/from HK station every hour.
Air conditioner: Although i saw there was a controller for air conditioner, it never worked! I tried to set the temperature to 24C but from the thermometer, it was showing 21 C. Both my baby and me were freezing. Luckily I brought a big jacket for my baby.
Breakfast/Staff in restaurant: our package included breakfast. There were too many people but not many seats/tables indoor. Plus, there was not much space between each table. When I sit in and waitress come to ask me for drinks, they actually asked me to get the orange juice by myself. I feel a bit shocked when they replied me in this way. I though they at least provides me a orange juice and refill by myself.
Choice of food is ok but tastes not as good as other SPG hotels. I would definitely not pay for breakfast if it were not included in my package.
Design of room: It looks like the room is pretty old and I highly recommend to renovate it in the future
SPG recognition: I thought as a gold member, i am entitled to upgrade to a better view (at least from mountain view to sea view) but they do not offer me such upgrade when i check in. Feel pretty surprised as I am always get upgraded when i stay at other SPG hotels.
May 4, 2016
Rated 5 out of 5 by AndrewBrooklyn Cool Hotel
I stayed 3 nights at Le Meridien Cyberport and I really enjoyed my stay. Room was comfy (thanks for a nice upgrade), food delicious, and staff really helpful.
May 2, 2016
Rated 5 out of 5 by Verified Reviewer Splendid Stay in 5* Hotel - Le Méridien
It was just amazing and speechless when you go overseas for holidays and your plans goes accordingly perfect.
The staff were very friendly, great service and even got an room upgrade to top floor with next room level category. The room was very clean and spacious for an Hong Kong Hotel. Also comes with an smart phone for unlimited internet, calls locally and internationally which was very handy. It has made my 2 nights stay, very welcoming and just splendid.
Transportation is very convenient, public buses, taxi, transport is all avaliable. They even have free shuffle bus every hour to Hong Kong Station, which make it very convenient.
I highly recommend this hotel to anyone, that is travelling to Hong Kong for business or leisure.
April 19, 2016
Rated 2 out of 5 by AZ618 Poor SPG recognization
Being SPG Platinum member is always making my travel pleasant at the most SPG hotels. But I am really disappointed with Le Meridien Cyberport this time when check in. They do not provide any room upgrade for platinum members when checking in which surprises me , not even kindly considering either good view or big size room, not even mentioning Suite room as they have only 2 suites of all hotel rooms. If you want to enjoy benefits as platinum members, I don't think you should come to this hotel. Talked to the front desk staff and duty manager on this, the answer is better rooms are all occupied! Do you really believe it? I booked my reservation a few days ago prior to my arrival...Really feel sad with this hotel services and staff attitude, worse than 2 years ago when I stayed in his hotel.
April 10, 2016
Rated 5 out of 5 by Flyingtailor Not long enough
Again a very short stay. Always fast and courteous service at front nice upgrade and great night rest.
March 23, 2016
Rated 5 out of 5 by supatight80 As usual an excellent stay
Always stay here while on layover in HKG. There is nothing I can fault with the hotel.
As there are only 2 suites available, don't expect any suite upgrade... But I've always been upgraded to a deluxe corner room, in fact I already have a specific room while staying here.
Breakfast spread is quite good too and is free for platinums and in addition to your standard platinum welcome amenity.
March 7, 2016
Rated 5 out of 5 by tsaidavi Fantastic Service and Staff
Booked two rooms on a recent family leisure trip to Hong Kong. The hotel provides a distinctly tranquil setting from the hustle and bustle on HK island. We got one room upgraded to ocean view suite. What a magnificent panorama! Thanks for recognition of SPG . Outdoor swimming pool has decently long lap to make some physical splash around, in addition to just kick back and stare into the blue sky. Discovered a nice local food court in the neighboring Cyberport mall that gives another dining option. Last but not the least, the staff members are genuinely friendly who goes out of their way to help the guests. Thanks, Alan and Derek! Hope to see you again.
December 21, 2015