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1 номер 1 номера (-ов) , 1 взрослый 1 взрослых , 1 ребенок 0 детей
Rated 4.2 out of 5 by 130 reviewers.
Rated 4 out of 5 by A quite weekend getaway I used to stay at this property several times before with a friend who is SPG Platinum member. So, eventually he got his room upgraded to suit almost every time, which resulted in my utter satisfaction. ))) Some time ago I decided to join SPG and booked a room on my name. I was quite surprised to still get a room upgrade despite my non-Gold/Platinum membership (although it was probably due to the fact that the hotel was fully booked for the weekend, and I had to decline the original room they put me into because it only had one bed, while I requested a twin bed room). The overall experience was good, however there was a small misunderstanding, when I asked them to bring me an extra bathrobe... I had to call twice and then after 40 minutes they brought me a... towel. ))) Then, on my way out, I told the staff at the front desk that they can clean the room and, one more time, asked them to put extra bathrobe in the room. When I came back later I was quite surprised to discover that there still was no extra robe in the room, instead there was an extra ... bed. ))))))) It was quite funny though... Still enjoyed my stay. Will definitely come back. July 8, 2015
Rated 3 out of 5 by Average hotel Hotel service and rooms are satisfactory. Hotel is lost in the suburbs of Hong Kong. But worse is the Hotel did not book taxi despite notification one day in advance (for 2 days) to finally understand that they call the cab ad hoc (so no booking). The fact it is very far, they should really focus on the taxi mgmt. And this makes the whole issue to stay there July 5, 2015
Rated 1 out of 5 by Poor service, awful experience hotel is underwhelming at best. Despite being a platinum guest, the hotel rarely upgrades even during multiple stays. I had a particularly bad experience, and would not recommend the hotel to anyone. Food is mediocre at best, facilities and rooms are poorly maintained. Not consistent with spg brand. Big let down. June 30, 2015
Rated 5 out of 5 by Absolute gem!! ..except for the restaurants food This hotel is absolutely lovely. We went here for weekend Fathers Day celebrations and were impressed. The room was very comfortable with great view. The best part were the staff of the hotel. Very attentive, polite and smiling. Would like the mention 'Jackey' who made our check-in experience very good. The only bad thing is the food in the restaurants. We tried two restaurants Prompt & Nam Fong. At both these places the food was below average considering the price you pay. Other than that we loved our stay. Thank you. June 22, 2015
Rated 4 out of 5 by Nice hotel but not good location Very nice hotel with nice sea view. But the location is not good. Only taxi or public bus can go to hotel from central. It take more then 20 mins from the city to hotel. June 1, 2015
Rated 4 out of 5 by mixed feelings this time.... Been staying here since 2009. Always had nothing but positive things about this property. But on my latest stay last February 2015. Was disappointed with what the front desk clerk said. First off, didnt get any Platinum upgrade whatsoever even though there were many many deluxe rooms available. Notice that they frown upon best rate guarantee rates. So they just kept me in smart room But what front desk sorta shocked me. He said Platinum100 guests , Plat75, Plat50, Plat25stays are all the same to them. So someone who stayed over 100 nights/year at starwood are just the same as compared to Plat25 stay guests. No better treatment. Well then, why bother being Plat100? May 14, 2015
Rated 2 out of 5 by overall service was not good i chose this hotel because the facilities like pool and local environment. it was nice. however the service of hotel was not good at all. wheb i checked in, even it was late afternoon. room was not ready at all. no amendities like shampoo and soap, lots of missing items in room. also i called service center,they replied so kindly, but no prompt action. even missing what i asked for. i needed to call them again and again. in addition, in executive lounge, i ordered some snacks, but never served. they prepared dishes so late,what a worse, served my dishes to wrong table. gosh! they apologized, but my family members were already sick of waiting. i have never complained about hotel service until now. but this time it was really ungrateful. May 3, 2015
Rated 5 out of 5 by Top Notch Hotel Excellent service and accomodations. April 25, 2015
  • 2015-07-27T16:20:53.329-05:00
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