Rated 1 out of 5 by jrk1986 No value for SPG Members like what I have experienced in other SPG Hotels
No value for SPG Members like what I have experienced in other SPG Hotels
December 21, 2014
Rated 4 out of 5 by Chunky25 Recent stay in Kochi
Staff attentiveness is excellent and cannot be faulted, I do feel that more can be done around the poolside area during days/weekends to make this area more comfortable, that said this is a very minor point and I am glad to say I always feel welcome and at home at this hotel
November 12, 2014
Rated 5 out of 5 by Sachin3001 I had a wonderful stay! Enjoyed it!
This was an awesome experience. The food was also just awesome. Ice cream menu was also nice to explore and a different experience altogether
October 20, 2014
Rated 4 out of 5 by Vishnu143 Really Good Hotel
Hotel has a good ambience and art corridor is something i haven't seen in other hotels and resorts. this property is highly recommendable for families as well as couples.
plus:- Ambience, highly responsive staff, spacious bed and bathrooms, and best part is there restaurant superb staff and food.
Negative:- Nothing really, could have increased the quality of toiletries.
October 8, 2014
Rated 4 out of 5 by BMG111 Pleasant experience
Nice spacious rooms. I travelled with my family that included my 11 month old baby. Sufficient space for her to walk around and throw things!
The lawn, play area for kids and the backwaters provide an ideal setting for relaxation. They've maintained their property neatly and hence contributed to the feel good factor after the stay.
September 25, 2014
Rated 1 out of 5 by VivekChaturvedi Bad Services
Door lock was horrible. ..even staff took two hours to repair. Iron & iron board was absent. Was arranged after 2 hours after repeated calls. Room was lying shabby even till next day evening. The house keeping guy came at 5 pm to make up the room,said.. He was busy..Nonsense..I won't stay in your property next time for sure.
September 21, 2014
Rated 1 out of 5 by Appu Staffs Not upto Starwood Standards
Recently, I have spent 2 Nights with my Family in Le-meridien Cochin. I was shocked and surprised by the way the Guests were treated at this hotel especially in the restaurant at the lobby level. The Supervisors and Staffs were making fun of the guests and showing faces which were completely annoying. The Reception area was under staffed which lead the guests to wait in long queue for their turns. Overall this is not what we expect from Starwood Hotels.
September 8, 2014
Rated 1 out of 5 by MalikE Reception
No one is available to welcome you or not an professional Staff at the Counter, need trained and smart staff at reception
Room Service, Food never Comes on time, and when they serve the food mostly it is cold
August 24, 2014