Rated 4 out of 5 by Menon11 Outstanding Service
Its a good & spacious hotel. The staff are very friendly & helpful. Good place for families visiting Kochi/Ernakulam.
March 28, 2016
Rated 1 out of 5 by man225 Worst experience ever had on Le Meridien Kochi
Worst staff I have ever seen anywhere in SPG. Front desk was more interested to know if I am part of group or not, even mentioning repeatedly that I am not part of any group. Gave me room in tower wing, and inside room no amenities were there as per my preference. Rooms also were shoddy. I have requested to put pillow of my choice which they did not bother to do it, resulted in neck pain. Requested them to change the room, as I had to cross stinky river, no one did it. When I complain to duty manager, good very poor response.
Giving even 1 star is not justifiable.
February 21, 2016
Rated 5 out of 5 by aduncan Kerala Honeymoon Stay
We loved our time at Le Meridien, Kochi. The location is great and the grounds at the hotel are beautiful. The room was very clean, comfortable, and spacious. The staff took great care of us! The travel desk arranged excellent day trips for us and made sure that we enjoyed our time in Kerala. We highly recommend the backwaters houseboat tour. It was such a fun experience. The drivers arranged with the travel desk were fantastic.
The food at Le Meridien was excellent. We were so happy with all of our meals the hotel. The breakfast buffet had so many different options and was a great way to start the day. The staff were very helpful and thoughtful. They went above and beyond to make our meals special...including delivering a beautiful cake to our table in honor of our honeymoon! It was so thoughtful. We can't thank the restaurant team enough for all of their kindness and hospitality.
The one and only negative we could say about the hotel is that the cocktails weren't great...for example a vodka martini tasted more like a lemon drop minus the sugar and the mojitos were sometimes blue-ish in color for some reason. Once we told the bartenders how to make our favorite cocktails, they were good, but we were a little disappointed with the drinks.
Other than that small item, our stay was perfect. Le Meridien Kochi is a peaceful and relaxing place, with great service and a wonderful team. We are very happy we chose to stay here!
January 19, 2016
Rated 3 out of 5 by kunnirickal ambience is good
your hotel is ideally located. spacious and relaxing
atmoshere. holiday goers will enjoy it.
November 20, 2015
Rated 4 out of 5 by PuneDude Hotel staff is great but outside look of hotel is not great
I stayed in this hotel in Nov 2015. From outside the look of the hotel didn't impress me. It requires good rework to make it 5 star look.
However staff in the hotel are definitely 5 star. Starting from check-in and till check-out they are always there to help you. Just give them call. Staff in the restaurant (Latest Recipe ) are excellent. Even some dishes are not part of buffet dinner but they will try to accommodate. The spread in breakfast as well as dinner are really fabulous. It has continental, Indian.
Room interior is good, King beds are really US king size. Swimming pool is not big but size is ok.
November 16, 2015
Rated 5 out of 5 by KSGP Cool and Spacious Rooms , Accomodation
Had a excellent stay.
Especially staying in the tower club was very nice.
A small ride in the boat makes it all the more special.
Staff were courteous.
Food was tasty and had a good spread.
October 26, 2015
Rated 4 out of 5 by DrSameer Good Nature View
It was good stay. Staff were good. Avantika made us feel like homely and comfortable.
June 10, 2015
Rated 3 out of 5 by Poomkottayil Needs Improvement
I am not much satisfied.I found only one restaurant
in this five star property. Food served was quite
below five star standard.
April 29, 2015