Rated 4 out of 5 by voyagr Good Location
The hotel is ideally located in the very heart of New Delhi. We ate at the rooftop Chinese restaurant and the food was excellent. The view from our room was good. The breakfast spread was lavish but you are left wanting if you reach after 10 am.
The queue at check in and check out is pretty daunting at all hours and the hotel may look to add more staff here.
August 14, 2014
Rated 4 out of 5 by nemo Splendid service, disappointing conferencing
As a regular guest at this hotel, I've come to expect the best and the staff more than lives up to expectations! The front office staff led by Sujata is simply superb and the hotel is worth recommending to people who like a modern, contemporary, artsy feel.
My experience, however, with their Travel department and Banquets was disappointing at best.
October 27, 2011
Rated 2 out of 5 by TourPro Long, Sad Decline
My fourth annual stay at Le Meridien in Delhi will probably be my last. The shine has worn off this once wonderful property, and years of neglect are bringing it down. I was upgraded to a spectacular room (as usual, thanks!) but I could find only one electrical outlet which was functioning in the entire suite. The tap water was a distinct shade of brown, even though the hotel treats its own water, and our meeting room suffered intermittent blackouts due to what was likely a circuit overload consisting of 15-20 power strips strung together across the floor. The restaurant was hectic--several times I wasn't even charged for my meal, just dismissed witha thank you. I was with a large delegation of guests, and heard similar complaints from all. Finally, the staff seemed to be less friendly than in the past--shuffled from one desk clerk to another without a word--in fact, I don't believe a word was exchanged at all when I checked out. It's sad, because I used to really love this place.
October 2, 2012
Rated 5 out of 5 by Sarraf28 Hotel Has wodrfull Skills
Its was great stay at Delhi Le hotels.
Everything is outstanding.
Need Wifi free access
Pls keep it up.
Dr A Sarraf
July 16, 2014
Rated 5 out of 5 by Geeg12 Personalised service
This hotel has extremely personalised services and care.
July 15, 2014
Rated 4 out of 5 by ConditionOne Great hotel in New Delhi!
This is a great hotel, especially from a tourist’s perspective. Close to the main attractions such as the Red Fort, Chandni Chawk, National Museum, and the metro station (Patel Chawk). The rooms at the Le Meridien are modern and clean. Was upgraded to a large and nicely furnished suite as a Plat. Internet speed is decent. For plats, the hotel provides an option of a continental breakfast in the Lounge or full breakfast in the downstairs restaurant. Food is handled very hygienically. The gym is large, with a great selection of cardio and weight machines.
While the front desk staff are courteous and helpful, I found the Lounge staff to be indifferent. They’re usually off doing their own thing, and I was ignored once I entered. There are no self-serve drinks, so you have to flag down a lounge attendant to get a glass of water or soda. Glasses and plates from a visit 2 hours prior were still sitting on the table when I returned. Afternoon tea consists of a smattering of desserts and 3 hot foods, placed out 30 minutes late.
In addition, the car staff in the front of the hotel don’t understand English very well. For example, I was unable to request a taxi to be ordered in two hours time, despite talking to 2 people. They kept on insisting that I take a taxi immediately.
February 13, 2012
Rated 5 out of 5 by apoo good value for money
Nice place to stay for business and pleasure both.
July 12, 2014
Rated 5 out of 5 by ss07 This hotel is great in all respect
I was taken care right from check-in at reception, in the room. my request for bath tub was promptly provided. The swimming pool is fantastic. i didn't like the food in the Chinese restaurant at the top floor. However, lots of verity in the Breakfast and Dinner Buffet.
July 7, 2014
Rated 5 out of 5 by Vishram Experience
the hotel is ideally located near all Govt offices. Has good business and leisure facilities. A good spa.
August 6, 2014
Rated 5 out of 5 by Johan10 Staff professionalism
Your staff are your greatest asset
July 4, 2014
Rated 5 out of 5 by Rajeshlpti29 Incredible Experience
The stay was excellent. Everyting including staff, ambience, facilities, food every thing was great. Excellent stay, oops Incredible stay. Keep it up.
August 4, 2014
Rated 5 out of 5 by RRLD Clean, contemporary, luxurious and comfortable hotel close to New Delhi's central government and tourist district
Clean, contemporary, luxurious and comfortable hotel close to New Delhi's central government and tourist district
July 1, 2014
Rated 5 out of 5 by BOB1959 A very good hotel
Le-Meridian is in a good location with excellent ambiance
June 30, 2014
Rated 4 out of 5 by DDP28 General comments
Check-in process was pretty slow and seems like trainee on the job.
My earlier Starwood preferred which was having no. 50781589478 which was valid through Feb, 2004. I did not carry that one, so they created new one. Can the same be revived and points be transferred in one.
In roof-top chinese restaurant, we ordered for liquor and decided the main course, though it was served within 10 min. of liquor session and person did not even ask, whether he can serve the food or no.
July 27, 2014
Rated 1 out of 5 by Thanga Good property but very poor service
The attitude of the staff at the reception was very unfriendly and I thought the SPG membership will get me a decent room. The room allotted was in the lowest floor where u were staring into a yard with no privacy.
Poor wifi facilty.
Surprised to see very rude staff at the reception when I needed some clarification and support.
July 28, 2012
Rated 5 out of 5 by Rajen serv ice
good rooms and reasonable service
August 4, 2014
Rated 5 out of 5 by SandyE Best value that Money can buy
i was pleased by the services and room rate that was offered. ultimately it is economics that rules your decision to come back again and again.
June 27, 2014
Rated 5 out of 5 by oscar FANTASTIC HOTEL ON A SUPER PRICE
FANTSATIC ENTERIOR, LIGHTING HEADBOARD ON BED, BEYOND FANTASTIC BATHROOM.
NICE RESTAURANTS, FOOD AND NICE STUFF.
I FOUND THE GYM TOO SMALL AND HAD NO A/C, BUT STILL IT WAS OPEN AND CLEAN AND NICELY EQUIPPED. THE CLUB LOUNGE HAD NO FOOD OR DRINKS, BUT STILL OVERALL IT IS A FANTASTIC NEW HOTEL. DEFIANTLY WILL GO BACK!
November 5, 2011
Rated 5 out of 5 by nemo Great for SPG Plat benefits
Always a pleasure to stay here, but the F&B at many other 5* hotels in Delhi beats them
August 3, 2014
Rated 5 out of 5 by ss07 Great staff. I felt recognised and enjoyed the stay
The staff in this hotel is responsive and prompt specially reception (check in) , house keeping , and check out. I would like to appreciate the quick action by Mr. Sudhir as life Gaurd in the swimming pool. He saved me from a big trouble in the swimming pool by his prompt action and that too without worrying about his clothes and shoes. over all Marvellous Hotel.
July 30, 2014
Rated 5 out of 5 by Globetrotter2006 One of the best
As a Platinum Member of many years standing, I have stayed at hotels around the world. I regard my recent stay as one of the very best. The staff was responsive and attentive throughout the five day stay.
My first impression was excellent as upon arrival the hotel upgraded me to a suite which was similar to the suite I was given in 2010. Needless to say, the suite was outstanding as to comfort and amenities.
The housekeeping staff was very responsive (within 2 to 3 minutes) to a request for an iron and ironing board and a request to remove the equipment.
Also, the hotel was very accommodating to various requests I made.
In sum, I will definitely stay at the hotel on my next visit.
May 28, 2012
Rated 2 out of 5 by Kendo Customer Service needs vast improvement
I called the hotel directly to book a room. I provided my SPG number to ensure that all of my information would be in the system correctly. At the time of booking I also requested a service to pick us up from Dehli airport providing flight information to the hotel. The day prior to my departure for Dehli I received an email from the Sales Manager requesting flight information, this email also contained my booking information. After a few emails the Sales Manager copied an unknown person in on the messages. When questioned who the person was, the reply that I received was less than to be desired, he told me that it was a typo error. We arrived at Dehli airport, and with the hotel knowing that I was coming in on a domestic flight sent a representative to the international terminal, hence there was no greeting at the airport and left us standing there for 20 minutes waiting for the young gentleman to arrive. He ushered us to a taxi, and on our way we were. Upon arrival to the hotel, the confirmed what type of room we were looking for (double beds), and then brought us up to a Single bed room at which time I inquired as to whether I received an upgrade due to my Platinum status. The hotel rep had no idea that I was a platinum member and asked to see my card. For the 2 days I spent in Dehli, and the numerous other things that transpired out of this hotel, I would never return to Le Meridien. The only reason they received 2 stars is because they did send up a fruit and chocolate basket to try and rectify the situation which at that point had spiraled out of control.
August 8, 2012
Rated 2 out of 5 by Ajyadav Complain
Security guys are very rude I had horrible experience twice
July 30, 2014
Rated 5 out of 5 by Dileep Excellent ambience & food
Fully satisfied with the service & room ambience.Food is excellent with ample choices to suit everone's taste.
June 14, 2014
Rated 2 out of 5 by Kumar Not too great
Came back to the hotel after 4 years. Bad experience from the beginning when the Hotel gave a higher tariff than a travel agent and was directed to the travel agent for booking. Also, they have not booked the SPG points for what I had paid through the travel agent and has just booked for the restuarant bill. Shame on them.
The service leaves a lot to be desired since the twice I wanted service, I had to remind after 15 minutes before somebody came for service.
As mentioned by somebody, the security guards are rude. I understand the need for security in the changed situations, but all other hotels have this and they do it with courtesy, but NOT in Le Meridien.
The Lobby is an eye sore.
In short, I may not come back.
February 12, 2012
Rated 3 out of 5 by mdash Room for Imorovement
A nice property but here are a few things you can do.
1. Give customer orientation training to the staff especially the services at the junior levels. They are very nice people but require some understanding on the following : no chatting loudly while guests are around, customer-first attitude, and immaculate dressing and personal grooming.
2. Too many staff milling around the lobby - suggest they remain at their functional locations.
July 18, 2014
Rated 4 out of 5 by Rrajesh Excellent location
The hotel is nice , clean and very strategically located within walking and short driving distance to various shopping and local popular areas. Great property . has a mix of fresh new enthusiastic youngsters willing to make an impact whereas most of the older staff is stiff and not very welcoming.. Business lounge could become the most interesting spot I the hotel but has a sad menu any time of the day and staff is not very adapt in dealing with well travelled guests as experienced by us and witnessed. Will go back to this hotel on the first opportunity that we get as it is worth the effort and inconveniences... Excellent for a quick trip.
June 3, 2014
Rated 5 out of 5 by carolaustralia Great Hotel
love the artistic feel of this hotel and the service is fantastic
July 22, 2014
Rated 5 out of 5 by rjdas Excellent location and service
I stayed for four nights at this hotel.
First, excellent location - Right by Connaught Place.
Second, wonderful staff. I have to mention kudos to Latika who offered ginger tea simply because I sounded congested!
Third, contemporary interior decor is charming. The view from outside the room, on the interior, of the capsule lifts and the lobby floor is worth remembering
Forth, Excellent fast service during checkout, and drive to the airport
June 20, 2013
Rated 5 out of 5 by BabuLa The Hotel that beats all expectations
Your are wel-comed at the entrance by very friendly staff. Registration is breeze. All the care and precautions were taken to make my stay comfortable. Check out was as smooth as it could be.
July 17, 2014