Rated 4 out of 5 by ASKhan Stay at Le Meridien , Delhi , India
My first tine at Le Meridien , Delhi. Nice Hotel. Nice and clean rooms. Polite and efficient staff. Centrally located near Connaught Place.
Pleasant front desk/reception staff !
December 5, 2013
Rated 5 out of 5 by manm1949 Mr
I am a regular guest from 2006 & upto 2009 April. I spent 20 to 25 nights per year after April 2009 my stay was hardly 1-2 nights per year up to my last stay on 8th August, 2013. It was always a pleasure to be wih Lee Meridien. The staff is curtious & respond immediately for your needs. This time I felt that manpower is curtailed but it had not affected overall efficeincy of Lee Meridien. One man taking calls for inroom dining, house keeping, Bell Desk & reception & your job is done. What more do you want! I compliment & appreciate the managment.
August 10, 2013
Rated 4 out of 5 by spgfan60 Bump in the road
Loved this property. We had a terrible experience with the Travel Desk and one of their drivers though. We had arranged to go to the Taj Mahal and our driver kept falling asleep at the wheel!! Met with the Travel Desk once we returned. They were less than sympathetic. Finally got the manager who apologized, but it did not seem sincere. Did not give much of a discount. Would never use them again. Got better treatment from our event manager later that evening.
The SPG desk overall was amazing. Lots of TLC from the staff of the hotel.
September 14, 2013
Rated 1 out of 5 by Charles1982 Disappointed: fitness & spa, internet, food, club lounge
Stayed 2 nights 29-30 Jan, paid Club Room rate but was re-located to a lower floor because my reserved room had a mattress problem when I checked in. Fitness center is poorly laid out and equipment not well maintained. Did not see a Spa or jacuzzi only a steam room in a cramped men's locker room and the outdoor pool was not heated...useless from Oct-Feb. Internet: wi-fi and wired connections were so unreliable, gave up. I tried warming my room by setting the thermostat to 23 C but there was no heating, room temp stayed at 17C. Breakfast was fair, not much fresh fruits and vegetables, had to pay extra for a capuccino. Service was not a 4 star hotel level. Club lounge is dark and has no outdoor view...lacking a comfortable, relaxing atmosphere.
February 7, 2013
Rated 3 out of 5 by skg1 very disappointing experience
They misplaced my baggage, causing me great discomfort and worry.
The bed was very uncomfortable.
Overall, very disappointing.
November 26, 2013
Rated 5 out of 5 by oscar One of The best SPG hotel
Best location, beautiful hotel, good restaurants and spa, gym.
Wonderful staff , Rajeev Dewan front desk manager deserves the glory!
November 25, 2013
Rated 5 out of 5 by SirRandy In New Delhi for Business
The hotel was very comfortable and the shops were convenient. Restaurants were also decent. Our group had the opportunity to use the various conference rooms. Banquet meals were always good and room service was quick. The only thing I would improve is the standard WiFi connection. You only get less thank 56K for the cheap connection - just remember to select the premium level for high speed 2MB access.
Finally, the spa was amazing!
October 27, 2013
Rated 5 out of 5 by Papaoma exeptional service
Staff at this hotel bent over backwards to make us happy. We really enjoyed our stay.The club lounge was excellent. The jewel in the crown however was Mr. Vaibhaav Lamba. He looked after our wishes in a way I had not experienced before. If ever in Dehli again, it'll be the Meridian.
November 15, 2013
Rated 5 out of 5 by karthik Great place and Location but difficult staff
Excellent location, Connaught Place is walking distance, the Parliament was visible form my bed and bath.
Great interiors. Good food at One restaurant.
But extremely bad concierge staff. No one will help you till you haul your luggage to security scan and then to the reception. They will stand and chat but do nothing to help you. But they will run to bring your bags down because they want the tips before you drive off. This happened 3 times in 2 weeks for me, despite complaining to reception immediately on all 3 occasions.
May 27, 2013
Rated 5 out of 5 by YC88 great staff
I met Mr Rajiv at the front desk - very helpful who gave us suggestions on how to go about within the city. His instruction is clear and help us save a lot of time
Rajiv - well done
November 18, 2013
Rated 4 out of 5 by mh1956 Be wary using points
As SPG Platinum. I made a reservation for my wife for a number of days for her trip to India. Although my reservation said Club access, the hotel refused it to her upon check-in. I can kind of understand that. She asked for a late check-out, and was turned down flat. I understand that even less. Breakfast is included with all paid reservations. They said she had to pay for breakfast since the room was purchased with points. I don't understand that one at all. So much for the magic of Platinum status with Starwood.
March 23, 2013
Rated 3 out of 5 by Dev1987 Average
Nothing much to write since the basic necessity, welcoming a guest wasn't there in the hotel. no bellboys to come and take car3 of the luggage and this happened not once but twice at both times.
November 11, 2013
Rated 3 out of 5 by Vinish Bad Experience
Recently stayed on 5th May, 2013 for one night with my family. Took Two rooms on 8th Floor. In kids room, TV was not working. Bathrooms were not clean. In Coffee shop, the boys seems to be dull and not interested in serving. Had to ask the same thing thrice. Room service not responsive. Bell boy took 30 mins while we were checking out to bring down the luggage from room. Room doors too tight to open.
Overall a bad experience. Needs lot of improvement in this world of competition.
May 6, 2013
Rated 1 out of 5 by dsheth This hotel is probably the worst Starwood property I have stayed in.
The hotel looks very old. The staff do not have a look and feel of a 5 star hotel. The bathroom did not have any liquid body wash (instead there was a small piece of soap). Overall it just did not feel like a starwood experience (especially the 5 star experience I am used to in India). The sister hotel Westin in Gurgaon is much better and usually exceeds my standards and expectations.
October 2, 2013
Rated 4 out of 5 by chocbearbear Overall good experience
Staff were very friendly and professional. Decor of hotel is great. Only 2 areas for improvements: the lobby even bar is absolutely quiet. i expect some lounge music. it was a friday night not yet even 11pm! The other improvement area is the pool. With such excellent service in the hotel itself, the pool was far lacking. staff did not come over to lie towels on my bench neither did they bring any water (i get all of these in Leela)
September 2, 2013
Rated 5 out of 5 by oscar My favorite SPG Hotel
I am an extensive business traveler, and being honest is hard to stay at hotels as your second home, New Delhi LaMeridien IS my home. The kindness of the Staff, the beauty of the hotel, the comfort of the rooms, lighting bed-head, gym, restaurants, and all in the best and safest place of Delhi made me India my favorite destination.
This hotel is really No. 1!
October 1, 2013
Rated 4 out of 5 Great rooms; ugly space age lobby areas
The rooms are top notch furnishings and clean. The hotel food (very expensive) in the cafe ranges from some dishes being excellent to some being really poor (eg western style potatoes were dried out for entire week stay; paneer tasteless). The lobby areas are a cold vision of ultra modern (actually quite dated vision from the movie 2001) with no comfortable seats to meet guests. This is too bad, because it is otherwise a very well run hotel.
October 15, 2012
Rated 5 out of 5 by Rony The hotel staff are effecient and very courteous
Le Meridien- New Delhi is ever evolving and becoming better in their facilities and rooms.
Your staff is quick and effecient.
Must say stafff like Mr Rajesh Sikka always helps us and makes life a pleasant experience during our stay. Sincerely appreciate all from the Le Meridien. God Bless.
October 5, 2013
Rated 5 out of 5 by kikozip Very comfortable hotel.
Excellent hotel with good services and very helpful staff. Particularly enjoyed Afternoon Tea and Cocktail Hour. Nice touch.
October 18, 2013
Rated 4 out of 5 by BARKAKOTY47 This hotel is at a great location
I expected the rooms to be bigger. I expected 20% discount for spa.
October 21, 2013
Rated 4 out of 5 by Anup Great Breakfast Buffet, Location
We stayed in the Superior room on 9th floor with India Gate view. The hotel is located in very secure area of New Delhi and also near to Connaught Place. The Central Secretariat Metro station is at only 10 minutes walking distance.
The breakfast menu served is very much tempting and one can get Indian as well as Continental cuisine on the table.
I would prefer this hotel to fellow travelers.
March 1, 2013
Rated 5 out of 5 by DG1976 Excellent service, comfortable rooms and convenient location
I stayed with my kids and in-laws and it could not have been better. The staff was very courteous and ready to help. The suite was quite spacious and beds like any other starwood property. It does not have iron/table in room however one was made available upon request. The club is nice as well.
The location is the icing - closeby to a good number of tourist attractions
December 27, 2012
Rated 4 out of 5 by Katu staff assistance
Overall the staff at the Delhi hotel were very courteous and helpful, particularly Kriti at Front Desk and Deeptanshu at the coffee shop The One.
October 1, 2013
Rated 5 out of 5 by juan1963 GREAT HOTEL
i think LE MERIDIEN hotel in Delhi is the best hotel ive stayed in India in the last 5 years.I spend about 100 nights in hotels per year,and really felt at home in LM Delhi.
maybe the buffet breakfast choice of foods could be improved with more western cuisine options...
September 2, 2013
Rated 5 out of 5 by Michael44 Great service but a bit over-designed
This is a very modern hotel in a great location: close to the Rajpath and Connaught Square. Service staff was very responsive and helpful and managed to help me out of what could otherwise have been a very inconvenient situation with my credit card. My only issue is that it is a bit over-designed and consequently lacks atmosphere and the human dimension.
October 18, 2012
Rated 3 out of 5 by Ravinder The hospitality found lacking during the stay
There is no communication from the hospitality department enquiring about the comfort during our stay.
At 12 at night uncalled for fruit basket and red wine disturbed us.
The Club room ambience is hardly different from its ordinary room. Room size is awefully small.
August 25, 2013
Rated 5 out of 5 by MPVBJP Review from US
Appreciate attentativeness to our needs. The only problem we had was in arranging a tour to Agra. We were told 2 different prices at two different times. When we confirmed the booking we also weren't informed about all of the services we had paid for so we under-utilized the service and thus paid for more than we received.
December 31, 2012
Rated 4 out of 5 by Semio421 restaurant
I did not enjoy the main restaurant menu. The buffet was good for sure, but the menu was not proposing enough indian classic. I have been to the other restaurant Monson, which is fine, but i would have rather have some more indian specialties on the main menu.
August 6, 2013
Rated 5 out of 5 by Sanju Great Experiance
I love to stay as long as possible. First this hotel is in center of New Delhi. 2nd the hospitality of hotel is excellent.
September 16, 2013
Rated 5 out of 5 by kunoo98 good experience
checked in at meridian after one years . nice friendly staff and was upgraded as usual. will definitely recommend to all my family and friends
September 11, 2013