Rated 4 out of 5 by ulrich888 Sancutry of Service and Hospitality in Pune
The Meridien Pune is conveniently located in Pune in good reach of all major city destinations. The hotel offers remarkeable service and the hotel staff is what makes this hotel and each stay there a difference. Even though this hotel is an older one, the building architecture represents the old cultural style and makes it a very nice ambiance. The rooms are well equipped and designed and the SPG recognition is remarkable. The variety of restaurants in the hotel is great and food quality outstanding. The highlight is always the roof top restaurants with setting at the pool for a great dinner ambiance with outstanding local food. Overall it is to say again, the staff in this hotel is what make each stay a perfect one. Here you can clearly say, that service is not a job description, it is an attitude.
February 28, 2016
Rated 5 out of 5 by swar007 Good Food
variety in buffet with awesome test
December 22, 2015
Rated 5 out of 5 by Leosmile Outstanding service
The hotel gave me an outstanding service and was very warm and welcoming. I have never seen a more hospitable team who went out of their way to ensure that i was comfortable and taken care of.
April 10, 2015
Rated 5 out of 5 by LnL2015 Responsive and friendly staff
Like all other hotels this property does encounter limitations. However, it is the management team that step up very quickly nullifying any potential ill effects!
February 25, 2015
Rated 1 out of 5 by RajeshJeumont Poor Management
I had a business meet and we booked 7 rooms. During the business session which was attended by Top Companies Senior executives of Pune companies, the management could not even request the neighbouring hall to control the sound level and it was a goofup using this hotel. We wasted lacs of rupees without much result as none of our customers showed any interest in our business presentation. To our surprise Hotel staff did not show any sign of worry inspite of complaining for almost 2 hours.
December 12, 2014
Rated 5 out of 5 by SteveSween Le Meridien Review
Great stay yet again at Le Meridien in Pune. Jaswinder and his team are superb - they know what customer service is all about. From the moment I stepped into the hotel to be greeted by familiar staff who recognize you to the personal greeting from Jaswinder and Anil and his team. I cannot speak highly enough for the care and attention that all the staff exhibit. Jaswinder obviously leads from the front and sets the standard for his team. Thanks you so much once again for making me feel at home and treating me in a personal and special way.
November 26, 2014
Rated 5 out of 5 by Scotty36 Friendly Staff and great Italian Restaurant
I've stayed in this hotel 9 times. The staff are very friendly and accommodating . Especially, James and Akshay. The roof top Indian restaurant and the Italian restaurant are fabulous.
November 15, 2014
Rated 5 out of 5 by Charlie47 atmosphere
A pleasant, century old atmosphere surrounds the guests within the hotel lobby and premises.
November 5, 2014
Rated 4 out of 5 by Manchu Good stay
It was very short stay in Pune. After long hours of road trip, Le Meridien Pune was the best choice to relax and get my work done around Ruby hall clinic area. It is very close to main areas of Pune and even airport is not far away.
I would like to Thank the front desk representatives Juhi & Ruddha for welcoming and recognizing my SPG status.
Things I liked
1. Quality of room and its amenities
2. Staff's quick responsiveness
Things that could be improved
1. Quality of mattress, it was not that comfortable
2. Having Iron table and ironing unit handy inside room
3. Quality of food served at breakfast
October 12, 2014
Rated 5 out of 5 by Sandeep72 Excellent
Staying in Lemeridien was a great experience. Enjoyed excellent food. Excellent room service and facilities such as laundry; travel desk; house keeping.
All staff is very friendly. They make you so comfortable that you feel that this is the place if you are looking for comfort and luxury.
Great location as well.
Special food is provided for kids. You can order food as per your choice.
Very good pub inside the hotel.
Tushar is very cooperative. Enjoyed his company a lot.
Finally must stay in this hotel if you are in Pune.
Sandeep Rane -Mumbai
October 7, 2014
Rated 5 out of 5 by RajuUSA Superb Service at this 5 star Hotel
Very close to the Pune Junction Railway Station. With good soundproofing, noise was not a problem. This is an older property but very well maintained. Customer care is outstanding. All the employees go out of their way to take care of the guests. Special thanks to Rushad Govekar for his genuine hospitality.
September 25, 2014
Rated 4 out of 5 by Harpreet The ambiance of the Hotel is very nice
Although I had stayed just for one night but the overall experience was good.
September 15, 2014
Rated 5 out of 5 by Krish5 Excellent Customer Service
value for money, Nice stay, happy with Sevice & hotel staff to take care of my needs
September 14, 2014
Rated 5 out of 5 by heelgoed stay 1 september 2014
nice friendley people
breakfast and dinner was exelent
September 8, 2014
Rated 5 out of 5 by Zahara Team at the hotel is the best ever
I have been staying at the Pune Le Meridien since quiet sometime. The facilities are great and the team very friendly and prompt. I experienced the real warmth and care of the team while I will down with a Viral and hospitalized. The team took care of being available for every small thing I needed and visited me at the hospital bringing the familiarity that one needs when confined to places not too warm as a hospital away from home
The hotel and the team is etched in my memory for being a home away from home with friends and company. Thank you!!
August 31, 2014
Rated 5 out of 5 by business201408 Allways a warm welcome and great restaurant
stayed there for almost 2 weeks for business trip. nice and clean, so a refuge from everything. especially worth mentioning the great welcome every day of the very obiiging reception girls. they make sure that the stay feels like a second home.
August 23, 2014
Rated 4 out of 5 by Samcas Very good hotel
Hotel is confortable, Staff really take care of customer demand.
August 20, 2014
Rated 5 out of 5 by bajajsaurabh1 Excellent Stay
Wonderful child friendly hotel and hence a great for a family weekend get away.
Extremely warm & supportive staff led by Ms Seema who personally ensured that all loose ends were tightened.
All must use the up-gradation to Club class facility for cozy evening conversations over scrumptious starters and unlimited cocktails.
Over all a must visit recommendation to all couples with small kids looking for a cozy weekend away from home.
August 19, 2014
Rated 5 out of 5 by RobertGy Good Services
Frendly personal, helpfoul and very attentive
Quality of services is excelent
August 17, 2014
Rated 5 out of 5 by sshah76 Memorable Stay
I have staying @ Le Pune oftenly and every time I am pampered by excellent hospitality provided.Also the cuisine is at its best.
August 9, 2014
Rated 5 out of 5 by IainB Excellent hotel
The staff in the hotel ,particularly ,Guest services and Airport greeting are exceptional . I had an issue which they scooped up and resolved quickly .
I will definately stay there every visit to Pune ,
August 4, 2014
Rated 4 out of 5 by MNil Excellent
Excellent place, close to city center, responsive and supportive staff. One are of improvement - Inroom Dining menu needs to have more vegetarian options.
July 28, 2014
Rated 5 out of 5 by ABSB Amazing
The hotel has its own charm. We had a great time during our stay. The food is amazing. I will recommend the Indian Restaurant at the roof top. Service staff are very helpful. I will also recommend James (Front Office Manager), Devender (Asst FnB Manager) and every one with whom we had a contact. Keep up the good job
July 22, 2014
Rated 5 out of 5 by Poonam86 Excellent venue for conference
Excellent venue for conference
July 21, 2014
Rated 5 out of 5 by UweD Marvellous Checkin Service!
I did. Never had such a comfortable and friendly Checkin Service. Especially Ruddha was Perfect friendly!
July 12, 2014
Rated 5 out of 5 by MKZ48 Very well located
this hotel is well within the city limits and has excellent restaurant with wide variety of F&B
June 14, 2014
Rated 5 out of 5 by Viks21 My Second Home.
Le Meridien Pune is my second home, i cannot imagine staying in any other hotel in Pune than this. Just the simple reason of super quality of customer service.
And the hotel just makes you feel so comfortable and peacefull. I love this hotel.
June 5, 2014
Rated 5 out of 5 by Deepak72 The staff is amazing
The staff took exceptional care of us during our visit and were extremely helpful.
May 23, 2014
Rated 5 out of 5 by Krish5 I feel at home when i am in Lemeridien Pune
Well Groomed staff to take Care, Value for Money,
when compared with other hotels, lemeridien is best in Class
May 18, 2014
Rated 5 out of 5 by Bashair Appreciation Message
I like the hotel lobby and the team cooperation
May 10, 2014