Rated 1 out of 5 by Exorbitant Smoking & Exorbitant service
I got a non-smoking room but still get smell of cigarettes burning from time to time while in my room. I.e other guests on same floor were/was smoking in their own room during the whole period while I was in my room.
Asked your staff at the door for a taxi to go to MG road. I got a lady from the TRAVEL counter offering a drop service for INR600 instead of a taxi. Continued telling me that she was put on hold by the taxi operator that she attempted calling to get a taxi for me during my 15 minutes wait and offered twice at a lower rate of INR500 and finally at INR400 which I rejected all because a taxi service would not cost more than INR100, and gone back to my room rather than going out to have an experience of the city.
If a global hotel like yours provided me with this experience of Bangalore, what can the city itself provides me?
May 20, 2013
Rated 5 out of 5 by Mohit Excellent Place to stay
Staff is extremely courteous and caring and ensure your stay is excellent. Front desk team specially Nisha was excellent along with the entire team.
I have stopped using any other starwood property in bangalore except Meridien because of the experience given by the hotel and its staff. Be it the Restaurant or the Front Desk,, Room Service or the main entry all of them are very courteous and understanding.
Would recommend people to try this property.
May 17, 2013
Rated 5 out of 5 by davesolomon Excellent hotel in Bangalore
Really enjoyed staying at Le Meridien, Bangalore, India. Before making the reservations, I was quite hesitant since there were zero reviews for all the properties in Bangalore. We gave ourselves a chance at LM and pleasantly surprised with the amount of hospitality we received.
1. SPG Platinum status was highly recognized
2. Received Complimentary breakfast plus 500 amenity points for C+P redemption
3. Complimentary shuttle to the airport, which is 33 kms to the hotel
4. Breakfast buffet was awesome - many Indian/international items
5. Staffs were too polite - everyone knows their job and also so quick to address any issues
6. Got complimentary upgrades to Suites for Suite upgrade request.
1. Bathrooms were tiny even in the Suite rooms
2. Not a heated pool
3. Three New Year parties was too loud and made us awake until 2 am in the night. Not a major problem but quite an inconvenience
I will definitely come back LM, Bangalore. You are awesome and made our stays so pleasant. The complimentary shuttle to the airport was not originally included with this rate. But that's the customer service for u. This is just one instance and we had so many of these.
January 2, 2013
Rated 3 out of 5 by NKSat Average facilities, food, pool, gym
First, the good - the hotel and room is just above average by international standards. Staff at reception & restaurant are polite and friendly. Now, the bad- some facilities fall short of other similar hotels of different brands at similar price point. For example, the restaurants offer below average food for exorbitant price. Breakfast is routine and fairly tasteless. Even the local south indian cuisines are below average taste. Pool, pool side is not well kept. Gym is below average. Service at concierge is less than friendly if you want to get a taxi or need directions. They're interested in only selling their service at high prices. Location of the hotel is relatively clean and posh, but there are no alternative stores, pharmas, restaurants anywhere within 10 minute walking distance. Once you're in you're stuck to the tasteless restaurants. When I stayed once, pool side restaurant had a special "street faire" and food quality, hygiene and taste were rank bad. I saw the servers serving us and eating pani-poori at the same time! Overall, few good but quite a few things need attention.
January 7, 2014
Rated 4 out of 5 by Curnonsky Efficient Staff
Efficient and nice staff. Miss Nisha, the reception manager has been extremely helpful during my stay. Thank you very much for all your attention!
May 27, 2013
Rated 5 out of 5 Peace & privacy!
Awesome staff, wonderful room service, good security, peace and privacy!
April 19, 2013