Rated 5 out of 5 by mgvm None better in Bangkok
Certainly the best Starwood hotel for recognition and comfort.
The club lounge is very comfortable with great service.
The lunch in the Rain Tree cafe is not to be missed
June 19, 2012
Rated 5 out of 5 by JanSingapore Best Business Hotel in Bangkok
Stayed many times in this excellent hotel. Facilties are good but what makes this hotel special for me is the staff: dedicated, personal and professional.
May 14, 2012
Rated 5 out of 5 by sdman36 Excellent Hotel great SPG recommend
This was my first stay at this Hotel, it was excellent, with a great lounge, and the breakfast downstairs was one of the best I have had.
January 27, 2012
Rated 5 out of 5 by Gezondheid We will come again
Quite nice atmosphere.
Good service for platinum member.
My family really enjoyed this stay.
We will come again.
June 1, 2012
Rated 4 out of 5 by Tallman13 Best Club Lounge
Plaza Athenee has the best club lounge in Asia. It is pure class and the staff are simply the best. i love it.
June 6, 2012
Rated 5 out of 5 by Achim007 This hotel has great features
Good location for business people, excellent service, very good food, friendly and helpfull
June 4, 2013
Rated 5 out of 5 by George2 Great experience
This hotel is nice and beautiful decorated with very friendly and helpful staff
August 6, 2012
Rated 5 out of 5 by 007James Great breakfast
The breakfast was very good and with a lot of choices. The room and the bathroom were comfortable.
January 2, 2013
Rated 5 out of 5 by Abraham11 A n excellent 5 Star hotel
A very good , very cebtrally located, luxury hotel with a first class service and all amrnities
June 2, 2012
Rated 5 out of 5 by PSYG Friendly and Helpful Staff
All the staff I met were helpful and friendly. Breakfast was good and the room was comfortable.
September 1, 2012
Rated 5 out of 5 by TLJackson The epitome of excellent customer service
This was my second stay in Le Meridian, Plaza Athenee, Bangkok and my first time staying there during the "monsoon season". I live in S.E. Asia, so I know that humidity is a big problem during the rainy season. My only dissapointment this time was that my room felt a little humid and it started to smell a little of mildew. Unfortunately, the hotel was booked and I didn't have an option to upgrade or change rooms. However, the house-keeping department sent a dehumidifier to my room which significantly reduced the humidity and helped elimate the smell of mold. The staff at Plaza Athenee always greeted me warmly and genuinely tried to make my stay as comfortable as possible. I plan to return to Plaza Athenee in about 8 weeks to spend time with relatives traveling to Phuket, and I will encourage them to stay at Plaza Athenee so that they can have an opportunity to dine at Plaza Athenee's exquisiite international buffet and to use the hotel's concierge to help design their own Bangkok sightseeing and shopping activities. The location is ideal for visiting local museums, historical sights and markets. I highly recommend a stay at Plaza Athenee; it truly epitomizes exceptional customer service.
July 22, 2012
Rated 3 out of 5 by pam2519 Extra King size bed
I got the extra king size bed. And It's comfortable. All thing is neat, but a bit too old.
May 17, 2012
Rated 5 out of 5 by GMCfromCA Another wonderful experience
As usual (fourth visit) Plaza Anthenee exceeds expectations on all levels.
August 31, 2012
Rated 5 out of 5 by mastin22 Exemplary service
I've been a club member of this hotel for the past year because of its excellent facilities, but never actually stayed overnight until this past weekend. The rooms are well-appointed and quietly comfortable without being especially elegant or luxurious. But the real strength of the hotel is found in its terrific dining and service. The Sunday buffet brunch is the best in all of Bangkok (and yes, in my seven years here I have just about tried them all). The variety, quality and quantity of food and beverage on offer is truly world-class. The Saturday buffet dinner (including all-you-can-eat lobster) is also terrific, though less over-the-top. Each of the separate restaurants (Smooth Curry for Thai food, Silk Road for Chinese and especially Utage for Japanese) is excellent in its own right.The public function rooms are elegant, and the service is impeccable (I've attended many weddings and business functions here over the years). The staff also put on wonderful family and children's events for the holidays. On this particular stay, we took advantage of the pool and the spa, where our massage treatments were first-rate, and for the first time experienced the excellent breakast buffet (which is up to the same high standards as the brunch and dinner buffets). Anyone visiting Bangkok for business or pleasure will enjoy a truly memorable stay here.
June 12, 2012
Rated 5 out of 5 by N5toy Excellent Hotel
This is an excellent hotel that I would hope to come back to and stay in again. Our room was lovely light and airy and staff were very helpful. We stayed over Christmas and the extra touches like chocolates and a little Santa stocking left for us made Christmas feel more special as we could not be with our family.
The pool is wonderful with great surrounding although I wish there were more sun loungers available. The gym looked very good too but I dîdnt use it.
Breakfast is a very well choiced buffet and staff were very good as serving your needs.
Only down side I would say is as a gold/platinum member the club lounge is not very good compared to a competitor. Poor selection of cakes for afternoon tea and in an over formal environment so didnt feel relaxed and friendly envirinment. Yet staff are very friendly to talk to.
Same at cocktail hour in Glaz Bar. Very little food mainly cheese, crackers and bread so very disappointing and service was not particularly attentive. Needing food we did order a bar meal which when it came was excellent and went well with the club cocktail drinks:)
Hotel is in great location. Ideal for using sky train so easy to get around especially to access the river boats to see the sights. Great location for shopping and sightseeing especially if you don't want to be in a crowded hotel in the river and want a couple of quiet sun soaked pool days.
December 31, 2012
Rated 5 out of 5 by tokiogaijin Amazing staff - in all departments
now reviewing as a platinum guest -
it was actually because of my stay at this hotel a few years back that i decided to become a loyal spg member and am now platinum.
i get out of my taxi and the bell boy recognizes me and welcomes me back. as well i am given a warm welcome back by the front desk and the concierge. the fitness center is great - 3 great fitness guys are very friendly and always remember my name.
as a platinum member i can enjoy cocktail hour in the exec lounge (amazing service - never an empty glass, and amazing food prepared by a different restaurant each night) or the bar on the first floor. the f&b director often walks around greeting the guests and making sure everything is OK. he would greet me at breakfast by name and then again in the evening during cocktail hour. the bar has such a great waitress who offers amazing service and is very friendly. the exec lounge offers a very impressive mid day snack and tea service as well. and for breakfast you can choose a nice quiet limited breakfast in the exec club (sometimes having the whole place to yourself) or you can choose a huge buffet on the first floor.
overall the hotel strives to be perfect. the staff are always going out of their way to make the guest's stay amazing. if i have a little issue the exec lounge will take care of it immediately.
my only complaint is that everything is truly perfect that i do not leave the hotel and experience the sights of bangkok!!
June 9, 2013
Rated 4 out of 5 by wetravel Good Hotel on Wireless Road
We had two rooms and were very happy with them. Spacious and well outfitted with all you need. Wireless works well. The lounge is big and very nice. We like the pool as well. The Hotel is not far from many Embassies and public transport. Our daughter had her birthday and the Hotel not only provided a nice big cake but it was very good quality and delicious. The staff of the Hotel looked well after us. One night before Christmas the Hotel provided an opportunity for needy students to use the pool and eat the buffet. A nice gesture giving back to the community. The manager himself made sure that the kids very very well taken care of.
December 25, 2012
Rated 4 out of 5 by Robino Comments on Facilities
I am an avid athlete and use the gym every time I come to the Plaza Athenee and I have found it to be less than ideal. There is only one real bike (I am not counting the recumbent) and it is terrible! You need a SPINNING bike or similar. Also, I asked the attendant to show me where the 'leg press' machine was and he pointed at every machine except that one. I question his knowledge--which is important to keeping the guests safely using the machines. This is a problem if he cannot identify a machine that targets the largest muscle group in the body. Also, there are THREE machines focused on abs and you don't need one-this can be done with no machine at all.
June 9, 2013
Rated 2 out of 5 by Haribo Plaza Athenee Reputation
The Hotel was a great hotel, some years ago.
Now it needs a major renovation urgently.
Lots of visible defects around the pool area, our bathroom deserves a cleaning and renovation, especially around the shower area.
Compliments to housekeeping - they exceeded expectations !
April 16, 2013
Rated 3 out of 5 by Sam1974 Stategic location, staff need to improve
First impression is hotel in a strategic location and stay is good value for money. But lobby staff, never make too many repeated enquiries with guests who stand in the lobby and waiting for some one or some thing. Its just embarrsing infront of other guests.
May 1, 2012
Rated 2 out of 5 by Brianinbangkok Rooms need a serious facelift
The room was a big disappointment, especially for a deluxe category. It was no better than a 3 star room----old, drab and depressing. The bathroom was ancient and the shower was pathetic, especially when compared to other 5 star facilities in Bangkok.
April 18, 2013
Rated 4 out of 5 by Lovetravelling80 Good hotel, but not ideal location. Expensive food
I stayed at this hotel for 1 night in January 2013. The hotel have seen better days, and the room I got looked tired. It is really nothing much around the hotel, but the BTS is a 5-10 minutes walking from the hotel. The room was bigger than expected. Staff was nice and welcoming, and gave me late checkout. The pool looked really nice, but too few sun beds, and the staff didn't/very seldom arrange the beds after people left, so some looked like they were occupied all day. The food and drinks at the pool restaurant was way overpriced. In everything listed in the menu they charged for service and government tax (17,7%).
January 10, 2013
Rated 5 out of 5 by Sunantr good loaction near sky train and shopping centers
Plaza Athenee Hotel is located on Wireless Road (or Withayu in Thai), where is one of the beautiful areas in Bangkok. The surroundings are the hotels, the public park and the Embassies. Moreover, the hotel is not far from the sky train of Pleonchit Station), just 5 minutes walk from the hotel.
Plaza Athenee Hotel has many restaurants to serve the guests both eastern and western foods. I suggest you to try on the buffet at The Rain Tree Cafe, or Chinese at Silk Road or Thai at Smooth Curry etc. And the treatments at Spa Athenee.
To go shoppings, you can get the taxi or BTS Pleonchit to Central Chidlom, Central World, Siam Paragon, Siam Center, Siam Discovery and Mah Boonkrong.
April 28, 2014
Rated 5 out of 5 by MasaTokyo Comfortable and relaxing
The hotel is conveniently located in the heart of Bangkok and yet once you are inside you don't feel any hectec feeling. The atomosphere is very quiet and peaceful. The staff are very caring and supportive always with gentle smile. The room I stayed is spacious, clean and in order. EverydayI was provided with proper housekeeping with necessary supply of bottled water, newspaper, and so on. Breakfast is excellent with many well balanced items. These are crucial fundamentals to assure you comfortableness while you are away from your home, whether on vacation or buisness. The hotel is more than the price you pay.
April 17, 2013
Rated 4 out of 5 by epuka A few service gaps but a lovely place
This was a lovely place for a global conference- the rooms are comfortable, conference facilities excellent and food throughout was impressive. There were a few mis-steps with the service in my room- on two occasions people walked in on me while I was in the bathroom to re-stock the mini-bar well after 5:00 pm which was awkward. I found someone had entered my room another time to deliver a package I had said I would pick up at the front desk. It would be good if they could coordinate a bit more to avoid interruptions when people are resting or working. Otherwise- job well done!
June 23, 2014
Rated 5 out of 5 by NigelW Business trip to Bangkok
I took a business trip to Bangkok in Dec, 2013. I was booked by my employer at the Royal Meridien at the Plaza Athenee. The hotel exceeded expectations. The room was comfortable and clean, the food offered at breakfast catered to many cultural tastes and the service offered by the staff was most helpful and always friendly and polite. The concierge service was superb in providing taxi service and offering guidance. I was impressed when I was offered use of the SPG lounge while waiting for my very late flight even after I had checked out. I also appreciated the fast internet connection in my room.
December 24, 2013
Rated 5 out of 5 by RodG Great all-around place to stay
The Plaza Athenee offers great service, ample dining opportunities, and clean, quiet surroundings. Situated back from the busy roads, it is less noisy that some of the other large hotels in Bangkok, but close to public transportation and a short taxi ride to major shopping and other attractions. Staff are extremely friendly and courteous, and helpful. Five eateries in the hotel offer a variety of cuisine. The breakfast buffet in the morning is excellent, with a variety of fresh fruits, breads, made-to-order eggs and omelets, cereals, etc., etc. It's hard to find anything to criticize!
March 18, 2013
Rated 5 out of 5 by jep24 Excellent
Everything about this stay from the room, the restaurants, room service and staff recognition and attentiveness, was excellent. There were absolutely no problems or issues. My arrival was delayed because of a missed flight connection but the hotel had not cancelled my reservation as has happened at other hotels. This hotel is a three-minute walk from the BTS Skytrain, which provides a multitude of options for exploring Bangkok on your own. Thanks for another great stay.
August 1, 2014
Rated 4 out of 5 by Briani Sometimes very good, sometimes only average
This is my 8th or 9th visit to this hotel as an SPG preferred guest. Our visit this weekend was the worst so far. An interconnecting room on floor 17 with noisy guests made for a comfortable night's sleep being almost impossible. The absence of a Proper coffe maker and DVD player, as we have had in previous rooms, made the visit even less pleasurable. The hotel was the busiest we have seen it and this made the usually quiet breakfast impossible- the queue at the 'egg station' was too long to wait for. The entrance remains spectacular, but the rooms are beginning to look a little tired. Front of house staff are as efficient as ever. Overall, still value for money, but some minor points worth considering.
September 19, 2012
Rated 4 out of 5 by Kobe Good hotel, but concierge needs improvement.
While the hotel itself is fine and the front desk, bar and restaurant staff were fine, the concierge needs work. I asked for a restaurant recommendation which they made. I then asked them to make a reservation which they said they would do, but didn't. Luckily restaurant was not full and we got a table anyway. Next I booked a tour through the concierge even though the information said the tour was 2,800 Baht per person the concierge told me that it really was 3,800 Baht per person. When I went to pay the tour operator they were confused as the real price was 2,800 Baht--very poor service on the concierge part. If you know your way around Bangkok and don't need the help of the concierge then this hotel is fine.
March 30, 2013