Rated 5 out of 5 by smbjyg Absolutely perfect!
Perfect service, facilities (in particular gym and spa are wonderful) and rooms. The food (buffet breakfast and room service) are excellent. The staff is extremely friendly. Location is also very good. Highly recommended.
August 12, 2012
Rated 5 out of 5 by Cassie13 again exceptional
Many times my husband and I have stayed at this remarkable property. It always delivers in a wonderful way and staff strive to really go above their duty. The breakfast in Raintree is the best I have ever indulged in. The Club Lounge similarly with charming Pun and the ever attentive crew runs with efficiency and friendliness , and a superb selection of food and beverages are available. Israpong at the concierge desk is cheerful and helpful.
May 14, 2014
Rated 4 out of 5 by Sperry8 Solid hotel - but in need of refurb
One of the better Starwood hotels in Bangkok and usually offered at a reasonable price. I also have come to like the location over time. It is a 7 min walk to the BTS station (quite close).
The rooms are spacious although dated. Not enough outlets (requires unplugged of lamps) and the decor is old. The shower head was one of the worst I've had. The bed was comfy and the pillows were nice.
They have a wonderful pool and a nice gym. The lobby is super large and looks grand when you enter. However, it is lacking in charm (it's just large and mostly empty). I'm sure an interior designer could make it look majestic again.
The platinum recognition at this property is top notch.
1- No suite upgrade provided for my stay, but it was for the weekend between xmas and new years and as such I'm guessing occupancy was high.
2- Free water and fast Internet provided
3- One of the best club lounges in the Starwood chain with yummy food, wine and couches. It's worth staying at this property just for lounge access. And they run the Platinum happy hour until 8pm - a nice feature.
4- Free buffet breakfast (+ Platinum amenity). It's a large spread and quite decent although improvements could be made. For example, they are missing fresh cut papaya and mango (which is abundant in Thaialnd). They offer dim sum, but don't tell you which are pork, which are seafood, and which are veggie. Just a sign saying dim sum contains pork. They really should break it out so people who don't eat pork can enjoy. They also only offer fried rice as opposed to steamed rice (unhealthy).
Service is excellent at this property... everyone has a smile and everyone is super friendly. Makes the stay very pleasurable.
I highly recommend this property and will return in the future although I do hope they refurbish the rooms and fix the minor inconveniences at the restaurant.
January 3, 2014
Rated 5 out of 5 by skatr89 One of the best
I like to stay and I will recommend my friends to stay. In terms of the mobile app and the member privileges, SPG has definitely the best compared to any other hotel groups.
July 2, 2014
Rated 5 out of 5 by Bayburt What a hotel should be
We had a lovely stay at the Plaza Athenee. From start to finish things were great- the staff had a honeymoon cake waiting for us in the room, which was clean, comfortable, quiet, and luxurious. The breakfast was also delightful, with a wide variety of foods from all over the world, fresh fruits, and French pressed coffee. The hotel is in a prime location- just a block from the Sky Train, and maybe four blocks from Bumrungrad. Unfortunately my husband and I moved from this hotel to the river for our last 3 days... and spent most of that time wishing we were back at the Plaza.
December 24, 2011
Rated 5 out of 5 by Stanumz The staff hospitality is top notch.
Not to comment on the facilities, as I believe SPG always maintain a strict standard for all their facilities. A big kudos to the staff of A Royal Meridien, Plaza Athenee, Bangkok as they have shown high level professionalism in managing my company's event throughout a long 3 days, with approximate >50 delegates encompass from 5 different countries. From the front desk to banquet, the staff has always greeted us with a big smile on their face and attended our requests with much attentive, despite in several occasion of communication difficulties in lieu to different culture.
September 2, 2012
Rated 4 out of 5 by ajaest what a difference a club floor makes
the club lounge, the staff especially 2 young guys, their concern and genuine interest is none to one. the restaurant staff are poor, they were a year ago and have not improved, neither has the quality or variety of food, this is the worst aspect of the hotel buy far. Unfornuately so many things are worth recommended this terrible start to the day is a reason for missing breakfast and going elsewhere.
June 26, 2014
Rated 5 out of 5 by JMB607 Executive Floor Lounge
The Executive Floor Lounge is an outstanding place to organize a meetings with a well trained staff standing ready to help and serve in a bright and comfortable living room like setting. No need to go outside the hotel when you can host meetings from this lounge.
The staff throughout are always very attentive friendly, personable . The staff is always helpful to solve all those little problems and special accommodations that every traveler has from time to time.
A pleasure to stay here... again!
June 21, 2014
Rated 5 out of 5 by fetscherin excellence
great stay, excellent, location and staff
July 2, 2014
Rated 5 out of 5 by Abraham11 A wonderful hotel in a super lication
As a "permanent" guest to this hotel, I am always delighted to see that the service in this "home away from home" is constantly improving. Even the new members of staff are extremely well trained and most courteous and efficient. As always I can say Thank You to ALL!!!
June 28, 2014
Rated 5 out of 5 by Carl Beautiful Hotel
Wonderful staff at this beautiful property. The Royal Club lounge is outstanding, one of the largest that I am aware of in Thailand. Breakfast was excellent both in the lounge and the lobby, with all of the food in the restaurants very tasty.
Club room was large, nicely appointed, and surpassed our needs. Spectacular pool with outdoor running track, solid gym with excellent trainers.
They could use some additional treadmills and I must admit i found the food in the lounge to be a bit too exotic at times.
Overall, wonderful staff and great stay.
June 20, 2012
Rated 5 out of 5 by David555 Latest stay
I stayed here between 18th and 22nd June, not my first visit but an outstanding visit. I am usually well looked after here but every member of staff I connected with was friendly, knowledgable and kind. The whole team gets a big thank you from me.
June 27, 2014
Rated 5 out of 5 by JJay Want to be treated like a Queen
Well I certainly felt like I was the Queen. All the staff were absolutely fantastic; and I used all the services in the hotel, the conference facilities, the gym, the spa, the pool, the restaurants. Everyone was friendly and always ready to assist you. I have some rather unusual dietary requirements and the chef and restaurant staff were just amazing ensuring I had the right things to eat and that I had enough to eat. I have never before experienced such genuine care and thoughtfulness in any other hotel as I did here. Thank you!
April 24, 2012
Rated 5 out of 5 by LTLow My favourite hotel when i travel - obsolutely place to work and relax !
Of my +20 years of travel, Plaza Athenee stands out as my favorite hotel to stay, for both work and pleasure. They made all my stays so comfortable. They made every effort to personalised their service to meet my needs because they care. From the front office to management, they are always around to care for their guests. Excellent service, comfortable room, great fitness and business facilities, good food and beverage (must try my favourite modern French restaurant headed by innovative and creative Chef Thibault - a great place to fine dine with fusion of old and new world experience) and best of all, they always go the extra miles. I'd highly recommend to anyone traveling to Bangkok looking for a fun and pleasureable experience to stay at the Plaza atheenee.
December 8, 2011
Rated 5 out of 5 by Q2011 Favorite Starwood hotel in Bangkok
This is by far my favorite Startwood Hotel in Bangkok. I travel quite a bit (Platinum status) and always look forward to the visit to Le Meridien. Great location and service, though this time, I was quite disappointed at the female worker in the Club Lounge this last stay. Everytime I wanted to get her attention for assistance (like getting a drink on two separte occassion), she would be busy texting on her phone or hiding behind the counter while the male workers were attentive and lend assistance when needed.
November 13, 2011
Rated 5 out of 5 by Whitnel Great staff and customer service.
The staff at the Plaza Athenee are always ready to help in any way they can. This attention to guests needs are reflected at all levels from housekeeping to personal attention from the GM. Top notch!
June 24, 2014
Rated 5 out of 5 by Tae007 Great place when you want to rest at Bangkok
While being busy and stress from the jobs, I just want to find somewhere I can rest and enjoy a luxury life, I decided to stay at this hotel because I have never been here before. I feel very impress on the warm welcome received by a Duty Manager, it is a lady. As I am a platinum member, I greatly enjoy with the benefits even though, personally, Sheraton Hua Hin is better. Staff (a young man) at the Club Lounge is cheerful and too nice! Then I am returning to this hotel again in next weekend.
June 27, 2012
Rated 4 out of 5 by MCl3oy I Love It
Everything was great at this hotel. The staffs, the food, the room. It's all perfect!
June 25, 2014
Rated 5 out of 5 by Cassie13 Outstanding in every aspect
There are not enough superlatives to describe accurately this amazing Hotel. In every way it exceeds my expectations. I have stayed here on at least 6 occasions and it seems to continually excell in all areas. A particular mention of the Club Lounge (the best I have experienced by a very large margin), again I must congratulate PUN and the entire team who work so tirelessly and efficiently always gracious and smiling, attending to often, very large volumes of guests.
June 16, 2013
Rated 5 out of 5 by Hogis Great stay
I stayd at Plaza Athénée for my first time, four nights at the Club-leavel. From the moment I arrive to check out time, I was very well treated. ALL the staff (a special thanks to them in the Club-lounge) was very nice and polite and made my stay to a very pleasant one. Whole the facility has a great class. One of the best hotels I´v ever stayd at.
I have allready made a new reservation for the next time I visit Bangkok. Looking forward to come back!
August 23, 2013
Rated 5 out of 5 by APWeb Amazing time
My girlfriend and I had the best time staying at this hotel for the second time. We were upgraded to a very nice suite! The hotel staff were very friendly and made us feel very welcomed. They thanked us for staying with them again. The breakfast in the lounge was good and private. We also enjoyed the breakfast selection downstairs. The location is very convenient for travel on the BTS. This will be our first option the next time we stay in Bangkok.
June 19, 2012
Rated 5 out of 5 by mattidk22 Great business and leisure hotel in Bkk
Everything is great about Plaza Athenee Bkk, location is just perfect for cruise around Bangkok. The service is second to none, we love breakfasts and stuffs perform really well. The pool is large and with space enough for most of the guests at the hotel. Fitness facilities are fine.
The standard room we got is good even though there are rooms for some modern touch improvements. All -in-all is one of the best value in Bangkok.
January 10, 2012
Rated 5 out of 5 by Cyprus22 A wnderfully welcoming hotel
What a special pleasure to return to the Plaza Athenee. From the welcome by the doorman, to the efficient, friendly staff at check-in and the staff in the Club lounge you feel truly welcomed and at home. The breakfast buffet in the Raintree Cafe is the best in Bangkok. And the dinner and Sunday lunch special buffet are superb. Thank you again to all the staff for their kindnesses and attention and making the stay so memorable.
July 9, 2012
Rated 5 out of 5 by WienLA Superior!
I rarely find the time to write reviews, but my experience was so positive at this hotel, I decided to make the time to rate it.
The staff is extremely courteous and the facility is impeccably maintained. They have a great multi-national breakfast buffet, which is a great way to start the day off.
The rooms are clean and well-maintained by an unusually enthusiastic housekeeping staff.
All in all, a great experience.
June 24, 2012
Rated 5 out of 5 by Sally The staff at this hotel is excellemt
The bathroom has a separate tub and shower and quite spacious. Internet is very fast. Buffet breakfast is excellent, with lots of food choices. We also signed up for the very famous Sunday brunch, and have to say all the hype was accurate. The club room's food and beverages are excellent
The who staff starting with the General Manager is friendly and made us feel like VIP guests.
Close to the Sky train station.
June 13, 2012
Rated 5 out of 5 by James007 Unsurpassed Customer Service
This is the first time that I have stayed here in three 3 years, not by choice, but just the fact that it's been 3 years since I was last in Bangkok. It was a great place to visit previously, now I get the feeling that the customer service is even better. I felt special from the time I walked through the door until I checked out and got into the car to go to the airport.
May 15, 2012
Rated 5 out of 5 by Janne49 Our Bangkok Home
We stay in Bangkok about 25 nights per year and have tried many hotels but without doubt Plaza Atheene is the one we keep coming back to. The main reason are the Lounge where we really feel that we are at "home" The staff are always there for you.
Everyone in the hotel are very friendly and welcoming. Food in the restaurants are excellent. Location is another plus!
June 23, 2012
Rated 5 out of 5 by Trishrome14 An oasis of calm in the city that never sleeps!
The staff do their utmost to make your stay an enjoyable experience. The decor and the light in the atrium provides a welcome oasis of calm in a pretty busy city. The quality of the rooms and of the staff is wonderful, everyone is very obliging and service is good and your restaurants excellent.
June 16, 2014
Rated 5 out of 5 by FrasG stayed many times and always a pleasure
This hotel always recognises my Gold status well, and the staff are helpful and efficient. Good access to Sky train makes getting around easy.
June 19, 2014
Rated 5 out of 5 by mlok Fantastic guest experience and the very best staff service i have seen
This is the most outstanding hotel i have ever stayed in Bangkok. Every staff in the hotel will make exceptional effort to make sure you are well taken care off. I am so impress that they even take a photo when i check in at the club lounge when i stay for a week, they wanted to make sure all their staff would recognized and greet us by our names.
August 27, 2013