Rated 3 out of 5 by Kmar Good location but rooms need updating
Lobby and pool very nice
Breakfast (but we had to pay since we booked with Spg points)
Rooms are very old outdated
Elevators were getting repaired and we lost power in our room
Wifi we had to pay for
Overall good location and loved the pool area. The staff was extremely helpful. No notice of being SPG member.
September 13, 2012
Rated 5 out of 5 Magnificent Hotel
My recent stay was nothing but perfect. As a Platinum SPG member I travel extensively across the world and the Plaza Athenee is a standout for comfort, facilities, service and peace and quiet. The Club lounge was outstanding as was the suite. Customer service outstanding.
Congratulations to the whole team, you exceeded our expectations.
July 8, 2013
Rated 5 out of 5 by Marylin LOVE IT
I stayed there for 7 days and would recommend it to anyone coming to Bangkok. Nice comfortable beds, amazing breakfast, delicious Thai food at the 3rd floor restaurant. My favorite place was the Royal Club Lounge for cocktails where both Mono and Natt always welcomed me with a smile and ready to serve after a long from conferences.
March 2, 2013
Rated 5 out of 5 by Sentimental Great Service and High Standar of cleanliness
Great Service as always. Best amongst all Meridian Chain. The hotel is classic with high standard of cleanliness.
July 12, 2014
Rated 5 out of 5 by DBUSA Great Staff!
The staff were wonderful! A girlfriend and I were sightseeing alone in the city, and the staff could not have been more helpful or kind. They assisted with tours, taxis, currency exchange, meals .....everything! The restaurant was excellent, rooms great. A beautiful hotel. All in all a wonderful experience thanks to the staff.
November 1, 2012
Rated 5 out of 5 by skatr89 One of the best
I like to stay and I will recommend my friends to stay. In terms of the mobile app and the member privileges, SPG has definitely the best compared to any other hotel groups.
July 2, 2014
Rated 5 out of 5 by Whitnel Great staff and customer service.
The staff at the Plaza Athenee are always ready to help in any way they can. This attention to guests needs are reflected at all levels from housekeeping to personal attention from the GM. Top notch!
June 24, 2014
Rated 5 out of 5 by Michael2727 The staff here is AWESOME!!
From the moment you walk into this hotel the friendly staff will do whatever they can to make your time in their hotel as enjoyable as they can. From remembering your name and addressing you in person to remembering your last drink order. The staff here is AWESOME is the best way to describe those who work in this hotel.
November 9, 2012
Rated 5 out of 5 by Tabatha007 First Class Business Hotel
It is difficult to think of a better located property for the visiting businessmen. Indeed as a regular visitor to Bangkok and the property, it's harder to imagine receiving a warmer welcome. One tip and that's to take a Royal Club room as the related Lounge benefits are well worth it!
May 5, 2014
Rated 5 out of 5 by pguru Great SPG hotel in a city with lots of choice
The hotel is located in a very upscale area, right across from the American Ambassador residence. The staff are exemplary. Language skills are poor so you may have to explain yourself. The room service is slow. They do recognize SPG elites and upgrades are given. Great breakfast buffet. The Executive lounge is great.
October 1, 2013
Rated 4 out of 5 by JWKW11 Facilities and Staff are customer friendly
I would like to commend on the cleaniness, friendliness of the facilities, i.e. room and staff. I arrive earlier than the check-in time,and I'm grateful that the hotel and staff can identify with the tiredness of a traveller that woul like to crash for a short while to refresh upon arriving in a foreign country.
December 20, 2012
Rated 5 out of 5 by thedrj Great experience
The people were very helpful, taking care of my travel needs, ensuring that I had everything I needed, and greeting me warmly at all times. The lounge attendants allowed me to use facilities when I just needed a place to sit, but also went out of their way to serve me a very very late dinner when I needed it.
November 25, 2012
Rated 5 out of 5 by HappyBrit Excellent Hotel
This is one of the best Starwood hotels. The service provided is excellent, especially in the Club lounge, Pan, Stefan and every one else takes extremely good care of their guests and make them feel very welcome. This was my third visit to the hotel and have every intention of staying again as soon as I can.
November 2, 2012
Rated 5 out of 5 by adiarifin81 Great Hotel & Great Staffs
Superb service from the Front Desk, Club Lounge and the Front Office Manager. They make you feel at home. Everything was well taken care and excellent recognition of SPG Platinum benefits and personalized preferences. The employees is very attentive and efficient.
May 8, 2014
Rated 5 out of 5 by Bee37 Best experiences in Bangkok started from staying at this hotel
I had a great time staying at this hotel, close to both business centre and shopping centre. All hotel staff are very nice, kind and I love their happy smile. The room is also very clean and very nice smell. Breakfast is excellent too!! My next visit to Bangkok I will definitely stay in this hotel :-)
December 19, 2012
Rated 5 out of 5 by Thailandbob Always a Pleasant Stay
I have stayed at the Plaza Athene at least 20 times over the past 8 years and have always been satisfied with the service, room quality and exceptional value for money. I travel around the world and stay at many 4 & 5 star hotels and do not know of too many other hotels which stack up with the Athene.
November 2, 2012
Rated 5 out of 5 by uwelisa I appreciate staff responsiveness
I appreciate staff responsiveness
July 14, 2014
Rated 5 out of 5 by LindaB49 Arrival from Koh Samui
The Receptionist gave us an extremely warm welcome, a lovely lady. Unfortunately did not get her name , I feel she was more senior on the reception and she wore glasses., made us feel relaxed and looked after. This is a beautiful hotel with amazing decor and facilities.
April 25, 2014
Rated 5 out of 5 by gfunk Fantastic Staff and Management
The staff at the Plaza Athenee were the kindest and most professional Hotell Staff I have ever encountered. Also, the food at the breakfast buffet was excellent, and we also enjoyed wine and cheese evenings at Le Glaze. Confirms my opinion of Le Meridien as the top luxury hotel chain in the world.
November 3, 2012
Rated 5 out of 5 by Zales An amazing experience
We got upgraded to an amazing suite, and it was simply wonderful. The suite was extremely spacious and beautiful. The staff was very helpful, and the breakfast was amazing. The buffet does not compare to other hotels I've stayed. And it is easily accessible to the train to get you around town.
July 10, 2012
Rated 3 out of 5 by nzuz All smiles, no help
Dear Plaza Athenee,
I have just checked into this hotel and have been quite disappointed by the SPG program recognition at this property. Having pre-booked a junior suite, in the past I would have been upgraded to a larger suite. At registration I was told non were available. A minute later, I was offered one for 5,000 baht extra (with ++ this is around $180).
My SPG gold status was rewarded with a welcome drink. My rate already included internet.
Room is not on the SPG preferred floor.
Lounge access is 3000 SPG points - an absurd amount, or 1,000++ baht.
I was told a few times by the staff, "Well, if you were platinum we would give you all these things for free."
Thank you, and I will take my business elsewhere in the future. In the past days I have stayed at 3 Starwood properties in Thailand, and all have fallen significantly in their service and quality, raised their rates and of course offer far less for SPG status than before. I had hoped that this last stop would prove different.
April 4, 2013
Rated 5 out of 5 by Bhutto55 A comfortable home away from home
I like this hotel as I feel very welcome there. The staffs are nice and hospitable. The food is excellent and well worth the money. The room is very clean and linens are very crispy.
June 14, 2014
Rated 4 out of 5 by sidney914 FEEDBACK
I expected the room in this hotel is big but it isn't!
The amenities are cheap stuffs and there's no ventilation for the bath room. Fortunately, the bed is very comfortable and the breakfast is good on the quality. I like the big round bread very much.
There are only 4 lifts and very slow.
November 22, 2012
Rated 5 out of 5 by FrasG stayed many times and always a pleasure
This hotel always recognises my Gold status well, and the staff are helpful and efficient. Good access to Sky train makes getting around easy.
June 19, 2014
Rated 5 out of 5 by fetscherin excellence
great stay, excellent, location and staff
July 2, 2014
Rated 4 out of 5 by MCl3oy I Love It
Everything was great at this hotel. The staffs, the food, the room. It's all perfect!
June 25, 2014
Rated 5 out of 5 by Bhutto55 Excellent Hotel in the heart of Bangkok
Whenever I go to Bangkok, I always stay in this Hotel, Plaza Atheene. It is walking distance from Central Mall and Ploen Chit BTS. The food and the view from the room is excellent. The staff are very very friendly and helpful
April 27, 2014
Rated 5 out of 5 by ZiggyP Luxurious!
Plaza Athenee was amazing! The hotel met all my needs, the facilities were outstanding and the staff was so helpful. They took care of everything! The hotel is in a great location, close to parks and shopping and businesses. I would stay here again absolutely!
May 6, 2013
Rated 5 out of 5 by furtheralwaysseemsforever REview
Great hotel and a great value for your money. One of things that needs to be upgraded is the TV in the suites. They don't have HDMI connections and the ones that do, aren't the easiest to hook up and get them running. Overall, great place to relax and chill.
December 18, 2012
Rated 5 out of 5 by Laura2014 Excellent service and attention!
I am a frequent visitor to this hotel over the last years and my most recent visit really impressed me.
The staff has really outdone themselves - just excellent at every turn. They anticipated my needs, took great care to help keep me comfortable, were attentive but not obtrusive - it was just a wonderful experience. The service from the greeting at the airport to my departure a week later was consistent and genuine. From the bellhop team to the restaurant staff, Mr. Gilles and Mrs. Ann - everyone took the time to make this say most memorable.
The breakfast buffet is really delicious, lots of interesting variety and a spacious and comfortable restaurant so you don't feel like you are on top of the next guest! And I must finally say - the LM Bed was great! Such a pleasant and deep sleep - and I can't recall this being so comfortable in the past.
I would highly recommend the Plaza Athénée - its a winning combination - great staff, great super central location, proper facilities, a really good spa team, and competitive prices!
Thank you and I look forward to my next trip!
April 30, 2014