Rated 3 out of 5 by jaek want to love it, but can't...
First time in Phuket and absolutely loved it.
Can't say the same for LM Phuket. Issues with front desk, a change of rooms, refusal of a late check out despite Gold status (I know it's dependent on occupancy, but the place didn't appear full) all made for a disappointing experience. Food was good, but is very expensive here. Go eat at Mama Jin's in Karon for authentic Thai food, short cab ride to there, great prices and delicious.
BUT the beach...oh my! The saving grace of this property! Just stunning. However...not enough to persuade us to stay here again.
June 7, 2016
Rated 5 out of 5 by Verified Reviewer Love the room and facilities
i stayed in deluxe pool , all are good , only the breakfast , not so many choices ...
April 22, 2016
Rated 4 out of 5 by Wanderlust16 Excellent Beach Getaway
Water water everywhere !!! With the private beach on one side and choice of 4 massive pools on the other, this hotel offers all shades of blue. The size of the property allows you private spaces even when its fully occupied. Hundreds of sun loungers dot the length of the pool-sides and beach front. Grassy lawns, shade from the trees and open beach provide as much or little sun as you like. The food options are varied but nothing spectacular. A couple of shacks on the beach provide cheaper fruit and drinks. The gym is quite good, breakfast adequate and views from ocean facing rooms lovely. It is a beautiful tropical oasis of peace not very far (10mins by 100 Baht per ride hotel shuttle) from the madness of the Patong streets. Close by to Karon beaches as well. But once you are in the property you'd rather spend the day here than head to the crowded public beaches.
On the flip side, the hotel is most popular with families with kids, so it does get very quiet after sundown, not much atmosphere at the bar either. Also you may want to step out to try some variety in local food . Patong, then offers a welcome change.
Overall, we'd definitely come back and stay here if we are in Phuket again
April 16, 2016
Rated 4 out of 5 by Ariko For families with kids
This resort is huge and has so many facilities and activities for children- I've never seen such an impressive kids club in my life.
They have nearly 500 rooms and when it's full, it's full, and you can feel it's crowded everywhere. For singles or couples who are looking for a quiet vacation, that's not the place.
Also, it takes 1 hour drive from the airport to the hotel which is long and tiring after any kind of flight to Thailand.
However, as I wrote in the beginning, for the kids, it's heaven, so I'd definitely recommend this hotel for families traveling to Thailand with special attention to kids and activities.
April 6, 2016
Rated 5 out of 5 by waikiki1981 Superb Phuket Resort Getaway!!!
Words can't describe this resort!! This was the first ever visit for my partner and I to Asia and the Le Meridien never disappointed us from beginning to end. We booked the hotel car (Toyota Camry) to meet us once we arrived at Phuket Airport. Highly recommend guests to utilize this service since it's hassle free and the driver is holding a sign with my name on it. So nice since there were chilled towels and bottled water in the car waiting for us.
The airport is about a one hour driver to the resort. Mind you, we had been traveling for over 24 hours and we arrived at the resort around 930AM. We were greeted by Luis at the front desk and he promptly checked us in. He acknowledged our Starwood status and made sure that all of our room preferences were met. He gave us an excellent room (ocean view, high floor and non connecting). However, the room wouldn't be ready for an hour and a half which we were bummed but he offered us to eat at the breakfast buffet while we waited for our room. He personally escorted us to the restaurant and made sure we were well taken care of. After about an hour we headed back to the lobby and a lovely lady escorted us to our room.
We had room 640 in the Chaba wing and this room blew us away!! Ocean view and the bed was so comfy! Lots of closet space and the shower alone was amazing with a huge rain shower head. Lovely bath amenities as well. The A/C is strong and the bedside control panel was extremely convenient. There's turndown service every night and you're given 8 bottles of water throughout the day which is a nice touch!
We had the half board package which included breakfast buffet daily and dinner at any of the 9 restaurants on site. The buffet was over the top with lots of choices (Western, Chinese, Japanese, Indian dishes) fresh fruit and pastries. For dinner we ate at practically a different restaurant every night and none disappointed. They were all good!! We especially loved Wang Warin, Ariake, Latest Recipe and Portofino. We did happy hour practically every night at Le Patong Pub and even though it was empty the lovely lady behind the bar was so friendly and warm! There's a small shopping arcade on site as well.
The pools and beach were very nice too. A secluded beach that is super clean and not crowded as well. There's numerous pools and chairs and it never felt crowded. The fitness centre had all the latest machines and was a nice place to work out. We did the spa 3 separate times during our weeklong stay and it was such a treat! Professional and friendly ladies!
Our week flew by and we were so sad to leave! Every staff member there went above and beyond to make our stay a memorable one. I absolutely cannot wait to come back to the Le Meridien. It's THE only place to stay in Phuket in my mind.
March 24, 2016
Rated 5 out of 5 by astro144 Incredible Staff
The wonderful staff make this resort a joy. I've rarely had such excellent and friendly service when traveling, and it made all the difference.
The gorgeous beach and well-maintained facilities are also worth mentioning, but but the people here are really what make this location stand out.
March 21, 2016
Rated 5 out of 5 by Cinque A very special Hotel
Many years that my wife and I spent our winter vacations at "Le Meridien" in Phuket and each year we find great improvements in this Hotel.
First let me say again, I have said this in the years past, this hotel has become our second home: the Management. the entire Staff ( specially Pepsi and Gick) are just incredibly professional and warm at the same time that make you feel like "family" and not just a guest. Compliments also for the restauration, Carmelo at " The Portofino" brought all thrue sicilian flawors!
March 18, 2016
Rated 4 out of 5 by mrsmrtguy Relaxful getaway
First time visiting this hotel and phuket. The airport ride to the hotel is about 1 to 1.5 hrs. The rooms were recently remodeled and had a very modern and comfortable layout. As a platinum with suite nights, I was given a jr suite and breakfast at the hotel. The Thai restaurant at the hotel was very mediocre but the breakfast was pretty nice. The entire hotel is set up in a resort style setting where you have great views of the large pools and ocean. Only minor negative was that I had requested 4pm check out multiple times and upon check in and the night before check out they kept saying i needed to leave by 2. Other than this, I enjoyed my stay at this hotel. Oh one added bonus for them: If you went on a tour or had to miss breakfast they actually can set up a lunch box for you with food, snacks and drink which i thought was very thoughtful.
March 11, 2016