Rated 5 out of 5 by jlp308 My favorite hotel!
I had a fabulous stay at Le Meridien, Wien. The staff went above and beyond to make my stay perfect. From the front desk, the bell staff, concierge desk, to Jozef in Room Service, this was literally the best hotel stay I have ever had. I travel a lot and this hotel is in the perfect location for all the places I had on my 'list' to visit in Vienna. It's a very comfortable hotel with beautiful rooms and a great list of amenities. I cannot say enough about the staff, the facilities, the location and the true dedication to guest care. Hats of to you and your efforts at this location!
November 6, 2014
Rated 4 out of 5 by Joanne237 Good but beware of the concierge booking "taxis"
The hotel and staff were both good. The Moet bar facilities and staff were truly exceptional. The concierge staff however and their insistence in booking private hired taxis, that supposedly are 2-3EUR more expensive is a total scam. Despite requesting a simple taxi, they still called once of their "friendly" taxis that requested 50% more than normal taxi fare, as a flat fare... Taxi driver said it's the hotel that requests that. The hotel management really needs to review the concierge practice and attitude, as it was conflicting to the whole experience.
January 9, 2012
Rated 5 out of 5 by Jimtraveller A wonderful stay at a wonderful hotel at a convenient location
We stayed at the hotel during the tail end of our Black Sea Voyage trip, from Istanbul to Budapest then Vienna.
We got a wonderful executive suite, the decors were wonderful and modern. We had a wonderful breakfast at hotel, and the complementary mini-bar at our room is my top pick at this hotel.
The staff was really helpful, from bellman, to check in staff and concierge desk, all very good.
The location is so conveniently right on the "ring road", steps away from the National Opera House, Fine Art Museum, Parliament, and the royal palace. And a slight walk to St. Stephen's Cathedral. Wonderful location!
I always stay at this hotel when I visit Vienna (Wien).
July 18, 2014
Rated 4 out of 5 by Leger This hotel has great features
About the staff too long queue to register at the front desk. I had to call for an advice and I had to wait for more than 5 mn. I asked twice to register on my SPG card which has not been done
November 27, 2014
Rated 4 out of 5 by fazchic Stylish as always
As expected from a Le Meridien, this hotel was very stylish and immaculately decorated. Staff was attentive and courteous. Didn't get to check out all the facilities as we only stayed for 1 night.
My only comment is that it was quite unnerving that the glass bathroom door had an unavoidable gap when it's shut, meaning that there wasn't much privacy for anyone using the bathroom.
April 30, 2013
Rated 2 out of 5 by Shevan No recognition
I am actually living in room 309/327 now. As a Ambassdor tier member, I have made my requirements very clear to my SPG assistant: room facing the Opernring on higher floor. But, neither of this requirement has been met, not to mention upgrade to junior suite or suite. Instead, the first room I got, 327, is very noisy because of the music from the bar downstairs; the new room I changed into, 309, which by the way is much smaller, has very weird noise from the fournitures from time to time. And I was also told there is no room for change. I really do not understand what is wrong with this hotel, especially on SPG recognition, should I consider this as the discrimination?? This is the worst experience after becoming the Ambassdor tier member.
February 17, 2012
Rated 2 out of 5 by Seattle43 Disappointing Stay at Le Meridien Vienna
As I used Starpoints for this booking, I was prepared for a slightly less than stellar service at Le Meridien Vienna. However, my experience was actually much worse than even my already lower-than normal expectations. First, I was told at check in that the room was clean. It was not. Not a huge problem; I left the hotel to allow time to clean the room. However, when I returned, I discovered that I had been moved to a different room with no notification from the hotel. I had to wait in a queue for 15 minutes just to learn where the hotel had moved my items -- including items from the supposedly secure room safe. The new room was smaller, much, much farther away from the elevator and the air system did not work. Despite my correctly setting the air controls to 18 the temperature hovered around 27 in the room. Very, very disappointed with what should have been a world-class hotel experience -- even using Starpoints.
November 12, 2014
Rated 2 out of 5 by Martincka nice location but thats all
Hotel has nice location, only 3-5min walk to the city center, but is far from LeMeridien and starwood standards. As travel professional I will not recommend this hotel to our clients, while location is the only positive point here if you pay price like this.
Bathroom is nice, but room is under the standards of LeMeridien or I had a bad luck and got room under my expectations.
Gluten free food? I would recommend to eat outside for gluten free.
November 10, 2014