Rated 5 out of 5 by Joe50 Great location and excellent staff but...
Some rooms include open showers wich may cause a flood. We were upgraded because of this situation just on the first day (many thanks to Roman) but you should not offer this rooms without fixing this problem.
Nevertheless we enjoyed a lot the hotel and we loved our experience at the Le Meridien hotel in Vienna, as well as in other locations. Many thanks also to Katharina Grafl for her help during check out.
May 20, 2013
Rated 5 out of 5 by GKSOPBMSLAFM Great Experience
The staff were excellent! Extremely friendly and accomodating. Eva and Alex took such great care of our group for a recent meeting.
The guest rooms were modern, spacious and clean and the food was great! I would definitely recommend.
September 25, 2013
Rated 3 out of 5 by George123 One of the good ones
By far one of the best in Europe. Generally in Europe the hotels are crammed and they are stingy, though on an average you would pay pay more than anywhere else because of the Euro. However, they are still behind their own group hotels in Asia when compared to service, food, space, freebies like toiletteries. I ordered for food & had to follow up for it twice & got served after 1.5 hrs (1:15 am). same hotel
October 23, 2012
Rated 5 out of 5 by joannakh24 Excellent property with amazing service
Not only is Le Meridien Vienna located in the absolute best and most convenient part of the city, the service and comfort of the hotel is outstanding. I am a platinum SPG member and this is by far one of the best properties I have had the pleasure to stay in. Beautiful, chic and modern decor combined with amazing service, generously sized rooms and an incredible Vichy style shower. In a word - perfect.
December 13, 2012
Rated 5 out of 5 by Jeancie Perfect location
From the time we arrived to checking out we felt welcome! First time in Vienna ! Our porter pointed out places of interest on our map! All staff extremely friendly and helpful. Would definitely recommend this hotel for the location, comfort, food, we didn,t get to use the fitness centre, so can't comment on that. It was my husbands birthday so we were presented with champagne on ice, very nice touch!
March 6, 2013
Rated 5 out of 5 by Michaela1006 Great experience !
The hotel is perfectly located near the most important visiting attractions of Vienna : Opera, The Royal Palace, St Stephen's Church, the Art Museum, plus the shopping area of Maria Hilfestrasse.
Excellent room, modern and quite sophisticated, great bathroom, nice and very polite service personnel.
I went with my mother, to enjoy the Christmas period in Vienna, and we stayed over the Xmas days also. We were very pleased to find in the room, on Xmas Eve, when we returned tired and cold from the 5 hrs walk in the city, cute red Santa Claus decorated slippers, and a nice assortment of cookies, as a gift from the hotel. It made us feel less sad that we were not at home with the family, and it gave us a real warmth feeling :). The lobby bar is also very nice,
So, although quite expensive, without forgetting that it's a 5 * hotel, I was impressed by the hotel, and I would highly recommend it !
December 29, 2012
Rated 5 out of 5 by MomoTaro this hotel knows how to take care of their guests
Had an unfortunate incident our last night at the hotel, but in the end, the staff did everything within their capacity to make up for the shortcoming. We were treated very well and the concern the management showed us was exemplary. Accidents and incidents happen naturally and it's really about making things right that matter. So thanks; you can bet we remain loyal customers of Le Meridien Wien.
December 19, 2012
Rated 2 out of 5 by bonvenon Very Poor Standard
Dirty Rooms, SPA closes weekends at 7:30pm which is unsatisfactory, Staff is very pleasent but seems not to know whats going on in the rooms concerning cleanliness
We are very disappointed about this stay.
September 23, 2013
Rated 5 out of 5 by Mary6833 An exceptional hotel
In a fantastic location, this hotel exceeded our expectations. The rooms were spacious and well appointed and the staff were very attentive. The general facilities are great - especially the gym and the pool and spa. The restaurant, Shambala, was first class with superb food and service to match. The general ambience of the hotel is very funky and I would happily return to Le Meridien Vienna.
January 12, 2013
Rated 4 out of 5 by pvkm Vienna 6/22/13
Overall good experience - location is perfect for access to museums, opera house, Nachsmarkt - very central.
Staff okay, facilities modern, room good. The thing that we did not like the most was the shower - loved the modern, 2-head shower, hated that it was an open design that doesn't work. Bathroom fills with water, you have to deal with a pond after shower, not fun!
June 28, 2013
Rated 4 out of 5 by JayCii Everything was great. but ..
.. you showers, as interesting they are, it would be better to add a door in the free space between the shower and the toilet. To much water afterwards in the whole bathroom.
September 24, 2013
Rated 5 out of 5 by MD2012 Great hotel and location
We stayed for a few days at the Meridien in October 2012. The Queen size room was clean an comfortable. Breakfast had a great selection, even compared to other 4-5 star hotels that we have tried. Good spa/ fitness area. Great champagnebar with wonderful snacks, perfect for light lunch/ dinner. Great location close to sights and shopping, underground and tram close by as well.
October 22, 2012
Rated 5 out of 5 by hungariancountess charming
beautiful, contemporay rooms in a central location an added bonus is the pool the staff is professional, very friendly and always more than happy to fulfill special requests my favorite room is one of the suites on the top floor with the lovely terrace
the outdoor restaurant is a real treat with excellent food great service and tango performances adding an unexpected surprise
August 28, 2012
Rated 4 out of 5 by enttaeuschter 4.5 *
Location is excellent. Interior design is appealing and stylish.
I received a complementary upgrade to a suite because of my platinum membership, however the upgrade suite was strongly smelling for smoke of the previous guest though the hotel is 100% non-smoking. That issue was apparently not treated properly by house keeping before offering the accomodation to new guests.
January 1, 2012
Rated 2 out of 5 by HusainQ Hotel needs improvement
I had redeemed my SPG points in this hotel for 3 days; first of all, I had been asked to pay more for upgrade room since I have a child - then, I had been assigned to a room which have a weak internet signal - finally, I had been relocated to better room next day; however, it takes 7 hours to get my child bed moved to the new room - the room was not cleaned as expected.
August 28, 2012
Rated 5 out of 5 by Keneda A great experience throughout
I travel a lot for work, and go to many hotels including Meridien hotels around Europe. This one simply offers the best service I ever experienced: super friendly staff, calls answered straight away, follow up calls to make sure the request was satisfied, and really nice and tasty food served in the room. I have not tried the Spa/pool but hope to get back very soon.
September 17, 2012
Rated 5 out of 5 by jksanibel Excellent Hotel at a great location
This Hotel represents the Starwood Group at its best.
Perfect with regards to all rating parameters.
All Vienna attractions are in walking distance.
Rooms, Food and Beverages in the Hotel are up to the highest standards. Modern interior and facilities.
If like the more antiquated, plushy Vienna K&K style hotels this might NOT be your hotel.
June 28, 2013
Rated 4 out of 5 by Catepmv Good location
Only disappointment ..told they were upgrading me, but it turned out to be the same room as my friend who did not great an upgrade.. That was annoying..did not replenish amenities, and no turn down service. Just a room, nothing notably, but nice.
September 1, 2013
Rated 5 out of 5 by Radek777 Great place for visiting Vienna
Excellent hotel with very good rooms, localised in the best place in Vienna. Near Opera. Very good drinks in bar and nice staff. Althought it's a pity that Lucas has quit;). He did the best in the world Long Island. New bartender is quite good too. For now I can suggest pinacolada and long island of course. Very good;) place for trip and spending nice time.
October 22, 2012
Rated 3 out of 5 by Potech Sleep Deprived-HVAC malfunction
I stayed here for 2 nights on Apr 27 to 29 and was dissapointed as i could not sleep! My room was boiling hot and despite my repeated requests, the HVAC didnt work or was fixed. I could not sleep and was very uncomfortable. I hope this review will make your service regarding this better and i can be compensated in some way for my utter discomfort.
March 31, 2013
Rated 4 out of 5 by gerardc13 good features, one disappointment
liked the htoel a lot, good room size, features, comfort, good hotle amenities(fitness club, retsaurants, lobby area)
one disappointment - on day of departure told bellman in advance we needed taxi to train station for seven people, were told it would be no problem. Had to wait over 25 minutes for taxis and almost missed our train!!
August 22, 2012
Rated 5 out of 5 by eliav from all point of view it was an excellent hotel
The hospitality of the staff and the real willing to assist all the time. The hotel itself was wonderful; the swimming pool, the sauna, the Jacuzzi. We were upgraded to a magnificent suite. The location of the hotel is great, a few steps from the Opera House. In other wards – it was an excellent choice for an excellent vacation in Vienna.
December 27, 2012
Rated 3 out of 5 by JMDC Hotel has great qualities in some areas but my stay needed improvement
My primary concern is the billing, my secondary concerns are the showers waste a large amount of water leaving the floors wet, slippery and hazardous for falls. The front desk couldn't figure out how to print my boarding pass even though I emailed it. And the pool closed early each day preventing the opportunity to swim after 14:00.
December 27, 2012
Rated 4 out of 5 by moreaboutart better than last time
The room was finally quiet.
Minibar wasn't functioning and wasn't filled with the drinks from the list (apple juice and normal coca cola missing)
Service at breakfast was very slowly ... or table was full of used plates and instead of taking them the staff started cleaning up other tables where no one was sitting anymore.
May 2, 2013
Rated 5 out of 5 by tvilenski Wow!!!
I have been staying at many SPG properties over the past decade, and I must say this property is the best ever!
From a perfect location in Vienna, a fantastic facility, great customer service, amazing art work in the hotel, and a very reasonable price, I can't ask for anything more. I only wish I could stay there forever :-)
March 11, 2012
Rated 4 out of 5 by Elmo room service
We ordered room service and were hit with a 5 Euro charge per order. Appreciate this might have been clear on the menu but was a surprise on check-out, a little cheeky and not in keeping with other starwood hotels I have stayed that. This was a small annoyance on an otherwise lovelly stay at the hotel, staff were excellent
January 5, 2013
Rated 5 out of 5 by PaulG Superbly located and modern hotel
Not the first time I've stayed here, but this time was with someone very special and the hotel was perfect for a romantic weekend base. Across the road from the Staatsoper so convenient for our Sat eve show, it is also a few mins from the tube, the main city street, and has all the facilities one needs. A special favourite spot for us was the swanky little street front champagne bar Le Moet which offers awesome snack meals and the best chocolate torte I've had in my life! The room was comfy, quiet, and the staff were all attentive, pleasant and efficient. The ONLY downside for us was the spa where the steam room wasn't working properly and the sauna area was not segregated properly and almost seemed like an afterthought in the recent renovations. We had people from the pool area around the corner traipsing through in their swimsuits and sitting in the sauna without towels, not very hygienic in my books. Maybe the hotel will figure out a better solution for that soon.
April 5, 2012
Rated 4 out of 5 by Timbo63 Quiet, comfortable and well-positioned
Had a very comfortable stay here for three nights. No noise despite large number of guests. Magnificent breakfast choice. Within walking distance of Underground, museums,city centre , restaurants etc.
August 13, 2013
Rated 5 out of 5 by Vogeldieb Perfect location
The hotel has a perfect location between the Opera and the Museum Quarter. The staff could not be more pleasant and helpful. I had a lovely stay of 6 days.
The best feature was a stainless steel pole that helped you get out of the soaking tubs. The three nozzle showers were also fabulous.
February 25, 2013
Rated 5 out of 5 by Matthew23 Outstanding Staff & Great location
I can't say enough about the staff at Le Meriedien at this location. The were always attentive and went above and beyond in order to assist me. Julian and Ronald were great in navigating me through Vienna. Barbara, Maraus, Martina were wonderful as well. Always a smile and willing to help.
August 9, 2012