Rated 5 out of 5 by JaJa111 Accolades for r the Staff
The entire staff of the hotel, from reception to concierge to bartender and curbside luggage assistant were the most cordial, friendly and welcoming I've experienced in hotel stays. We felt completely at home there, and the staff was integral to making our first visit to Vienna so successful. The rooms are so very comfortable, with wonderful beds and big accommodating bathrooms. Amenities include in-room juices, bottled water and coffee.
October 7, 2012
Rated 4 out of 5 by Scott2131 Vienna Meridien
I stay often at Le Meridien in Vienna. The John Harris Gym is nice, but the running/walking treadmills have a touch screen on them with a media center (including a tv) which is nice but the touch screen barely functions. It is nearly impossible to change the channel or adjust volume. This has been the case for over a year at least. These should be fixed or replaced. I am finally so tired of it I needed to complain.
September 1, 2013
Rated 3 out of 5 by Sev34 Great location but needs improvements
Great location, most of the monuments that have to be seen in vienna are accessible by walking in 20 minutes!
I had the chance to stay in a beautiful and large room but classical ones are really small for the price. Beds are small (140 cm), windows cannot be open, it's quite stifling. Wood floors are spoiled, lots of footprints...I think the rooms would need to be done up.
The staff is great, very helpful and nice.
August 19, 2013
Rated 5 out of 5 by CaptainHH What a stay !
Having been at this hotel quite a few times, I didn´t expect anything special beyond my already very good experience with this venue. Nevertheless, I was upgraded to a suite on the 7th floor with its own terrace and nice view over the city. The staff at Shambala Breakfast was very friendly and attentive, much appreciated.
Overall, an extremely nice stay and I´ll certainly come back !
October 2, 2013
Rated 4 out of 5 by Like25 this time there were problems
we have stayed in this hotel already several times, and always everything was good. However this time, ooops, we have claims. Two days the minibar was empty... Every morning there were sensitive problems with hot water... Thirdly, this time in the room was no iHome-station. I repeat, before isn't any problems. Maybe, this concrete separately located room is from a black list :-( OveralL Raiting (with written above) is Good :-)
August 15, 2012
Rated 2 out of 5 by wxyz1 cold water only
I have stayed in this hotel many times and really like it. This time, however, the water was cold and taking a shower was very unpleasant. The person at reception did apologize but offered no compensation...
November 20, 2013
Rated 5 out of 5 by kathies One of my favourite hotels!
This hotel is fantastic. Very central location, beautiful stylish rooms and most of all attentive, friendly staff who have perfectly met my needs on every single visit to Vienna.
This is the first time I have been here with my family and they loved it as much as I do.
It was very hot while we were in Vienna and the room was beautifully cool. This is not always the case in Europe, so we really appreciated it.
July 28, 2013
Rated 4 out of 5 by mkakhor Nice room, fantastic breakfast
I had a great stay at Le Meridien Vienna recently. The room was bright and well designed with elegant touches. Nice shower facilities. Would do with some cotton buds though.
Lift music (no not so much music but chanting) in the morning is something the hotel could well do without. Also the lift could do with better lighting.
The staff were friendly in particular the staff that served the breakfast.
July 20, 2013
Rated 5 out of 5 by Joe50 Great location and excellent staff but...
Some rooms include open showers wich may cause a flood. We were upgraded because of this situation just on the first day (many thanks to Roman) but you should not offer this rooms without fixing this problem.
Nevertheless we enjoyed a lot the hotel and we loved our experience at the Le Meridien hotel in Vienna, as well as in other locations. Many thanks also to Katharina Grafl for her help during check out.
May 20, 2013
Rated 4 out of 5 by Bader1990 Mr.Alshaqqa
I staied 4 nights in junior suite the size of the room is excellent but i face some problems wich is the light next to me when i stand up i hate it in my head twice wich is nearmis , also the lights behined me make alot of sounds and on off alot wich is scare my kids and my wife , this is my first time in lee merdian vienna and i feel upset and not fare to the amount i paied.
August 29, 2013
Rated 3 out of 5 by George123 One of the good ones
By far one of the best in Europe. Generally in Europe the hotels are crammed and they are stingy, though on an average you would pay pay more than anywhere else because of the Euro. However, they are still behind their own group hotels in Asia when compared to service, food, space, freebies like toiletteries. I ordered for food & had to follow up for it twice & got served after 1.5 hrs (1:15 am). same hotel
October 23, 2012
Rated 5 out of 5 by joannakh24 Excellent property with amazing service
Not only is Le Meridien Vienna located in the absolute best and most convenient part of the city, the service and comfort of the hotel is outstanding. I am a platinum SPG member and this is by far one of the best properties I have had the pleasure to stay in. Beautiful, chic and modern decor combined with amazing service, generously sized rooms and an incredible Vichy style shower. In a word - perfect.
December 13, 2012
Rated 5 out of 5 by passageirodeprimeira Perfect stay
Le Meridien Vienna was an outstanding experience. From the check-in to the in-property facilities everything was wonderful. The location is perfect, in the heart of Vienna, steps away from the city center. The staff extremely helpful, always greeting you with a smile. And the hotel itself is one of a kind, from its posh and stylish decoration to the in room design layout. Worth staying!
August 8, 2013
Rated 5 out of 5 by Jeancie Perfect location
From the time we arrived to checking out we felt welcome! First time in Vienna ! Our porter pointed out places of interest on our map! All staff extremely friendly and helpful. Would definitely recommend this hotel for the location, comfort, food, we didn,t get to use the fitness centre, so can't comment on that. It was my husbands birthday so we were presented with champagne on ice, very nice touch!
March 6, 2013
Rated 5 out of 5 by Michaela1006 Great experience !
The hotel is perfectly located near the most important visiting attractions of Vienna : Opera, The Royal Palace, St Stephen's Church, the Art Museum, plus the shopping area of Maria Hilfestrasse.
Excellent room, modern and quite sophisticated, great bathroom, nice and very polite service personnel.
I went with my mother, to enjoy the Christmas period in Vienna, and we stayed over the Xmas days also. We were very pleased to find in the room, on Xmas Eve, when we returned tired and cold from the 5 hrs walk in the city, cute red Santa Claus decorated slippers, and a nice assortment of cookies, as a gift from the hotel. It made us feel less sad that we were not at home with the family, and it gave us a real warmth feeling :). The lobby bar is also very nice,
So, although quite expensive, without forgetting that it's a 5 * hotel, I was impressed by the hotel, and I would highly recommend it !
December 29, 2012
Rated 5 out of 5 by MomoTaro this hotel knows how to take care of their guests
Had an unfortunate incident our last night at the hotel, but in the end, the staff did everything within their capacity to make up for the shortcoming. We were treated very well and the concern the management showed us was exemplary. Accidents and incidents happen naturally and it's really about making things right that matter. So thanks; you can bet we remain loyal customers of Le Meridien Wien.
December 19, 2012
Rated 5 out of 5 by Mary6833 An exceptional hotel
In a fantastic location, this hotel exceeded our expectations. The rooms were spacious and well appointed and the staff were very attentive. The general facilities are great - especially the gym and the pool and spa. The restaurant, Shambala, was first class with superb food and service to match. The general ambience of the hotel is very funky and I would happily return to Le Meridien Vienna.
January 12, 2013
Rated 4 out of 5 by pvkm Vienna 6/22/13
Overall good experience - location is perfect for access to museums, opera house, Nachsmarkt - very central.
Staff okay, facilities modern, room good. The thing that we did not like the most was the shower - loved the modern, 2-head shower, hated that it was an open design that doesn't work. Bathroom fills with water, you have to deal with a pond after shower, not fun!
June 28, 2013
Rated 5 out of 5 by MD2012 Great hotel and location
We stayed for a few days at the Meridien in October 2012. The Queen size room was clean an comfortable. Breakfast had a great selection, even compared to other 4-5 star hotels that we have tried. Good spa/ fitness area. Great champagnebar with wonderful snacks, perfect for light lunch/ dinner. Great location close to sights and shopping, underground and tram close by as well.
October 22, 2012
Rated 5 out of 5 by hungariancountess charming
beautiful, contemporay rooms in a central location an added bonus is the pool the staff is professional, very friendly and always more than happy to fulfill special requests my favorite room is one of the suites on the top floor with the lovely terrace
the outdoor restaurant is a real treat with excellent food great service and tango performances adding an unexpected surprise
August 28, 2012
Rated 4 out of 5 by enttaeuschter 4.5 *
Location is excellent. Interior design is appealing and stylish.
I received a complementary upgrade to a suite because of my platinum membership, however the upgrade suite was strongly smelling for smoke of the previous guest though the hotel is 100% non-smoking. That issue was apparently not treated properly by house keeping before offering the accomodation to new guests.
January 1, 2012
Rated 2 out of 5 by HusainQ Hotel needs improvement
I had redeemed my SPG points in this hotel for 3 days; first of all, I had been asked to pay more for upgrade room since I have a child - then, I had been assigned to a room which have a weak internet signal - finally, I had been relocated to better room next day; however, it takes 7 hours to get my child bed moved to the new room - the room was not cleaned as expected.
August 28, 2012
Rated 5 out of 5 by Keneda A great experience throughout
I travel a lot for work, and go to many hotels including Meridien hotels around Europe. This one simply offers the best service I ever experienced: super friendly staff, calls answered straight away, follow up calls to make sure the request was satisfied, and really nice and tasty food served in the room. I have not tried the Spa/pool but hope to get back very soon.
September 17, 2012
Rated 5 out of 5 by Gwp64 Perfect Vienna Location
One of the most professional staffs I have ever experienced. Very contemporary yet inviting decor. Comfortable and quiet. You could not have a more convenient location for walking the city.
I will definitely stay here my next trip to Vienna.
October 21, 2013
Rated 5 out of 5 by Radek777 Great place for visiting Vienna
Excellent hotel with very good rooms, localised in the best place in Vienna. Near Opera. Very good drinks in bar and nice staff. Althought it's a pity that Lucas has quit;). He did the best in the world Long Island. New bartender is quite good too. For now I can suggest pinacolada and long island of course. Very good;) place for trip and spending nice time.
October 22, 2012
Rated 3 out of 5 by Potech Sleep Deprived-HVAC malfunction
I stayed here for 2 nights on Apr 27 to 29 and was dissapointed as i could not sleep! My room was boiling hot and despite my repeated requests, the HVAC didnt work or was fixed. I could not sleep and was very uncomfortable. I hope this review will make your service regarding this better and i can be compensated in some way for my utter discomfort.
March 31, 2013
Rated 4 out of 5 by gerardc13 good features, one disappointment
liked the htoel a lot, good room size, features, comfort, good hotle amenities(fitness club, retsaurants, lobby area)
one disappointment - on day of departure told bellman in advance we needed taxi to train station for seven people, were told it would be no problem. Had to wait over 25 minutes for taxis and almost missed our train!!
August 22, 2012
Rated 5 out of 5 by jksanibel Excellent Hotel at a great location
This Hotel represents the Starwood Group at its best.
Perfect with regards to all rating parameters.
All Vienna attractions are in walking distance.
Rooms, Food and Beverages in the Hotel are up to the highest standards. Modern interior and facilities.
If like the more antiquated, plushy Vienna K&K style hotels this might NOT be your hotel.
June 28, 2013
Rated 4 out of 5 by Bibbycat Great location
Great hotel, in a great location. Facilities were excellent. Breakfast included offered an excellent range of choice. Nice touch with the mini bar contents included. Pool on small side but was ok. Staff extremely friendly and were more than happy to help provide advice.
September 30, 2013
Rated 5 out of 5 by eliav from all point of view it was an excellent hotel
The hospitality of the staff and the real willing to assist all the time. The hotel itself was wonderful; the swimming pool, the sauna, the Jacuzzi. We were upgraded to a magnificent suite. The location of the hotel is great, a few steps from the Opera House. In other wards – it was an excellent choice for an excellent vacation in Vienna.
December 27, 2012