Rated 5 out of 5 by Fabio My hotel in Vienna
I find Le Meridien a very nice and comfortable hotel notwithstanding its "design" character. I find the room very comfortable, I like the fact that they use comforters instead of Federbets, the restaurant is very good and the location is ideal. Still, I could do without the loud music in the lifts, I could use more sensible light sources in the bathroom (what do ladies do for their make up?) and I would like to have a hand-held shower in the bathroom.
October 11, 2014
Rated 2 out of 5 by thrzi not recommadable
This hotel is over and has to be refurbished asap.
October 5, 2014
Rated 2 out of 5 by Vinicius Problems with driver
I asked the Concierge staff a driver to take me to Praga and the presentation of this professional was terrible: he was smelling bad (sweat and cigarette smoke) couldn´t speak a single word in english didn´t know location of the airport and was sick of flu coughing during 4 hours in the air conditioning system. Situations like this damages the image of the hotel.
October 3, 2014
Rated 5 out of 5 by GeorS Best hotel
My wife and I unfortunately only got to stay at the hotel for 3 nights. Wish we had more time.
The hotel itself is very clean and well layed out. The rooms were exceptional. We were fortunate to have an executive suite. Very large and very well appointed. The separate shower stall with the full body shower was wonderful. It is indeed what you would expect from a Meridian Hotel.
The breakfast buffet was great. A great selection of foods both traditional American standards but also included Austrian food. It was plentiful and never seemed to run out.
The one thing that really set this hotel apart from other hotels was the staff. I have travelled to many destinations but have never encountered an entire staff that was so helpful, polite, and professional. Everyone from the front desk to the doormen went out of their way to ensure that everything we could want or need was provided. The simple greeting of using your name gave it a very personal touch.
It is one thing to have a great property, but, it is so much more when the staff is attentive as they all were.
The location of the hotel could not be better situated. Directly across the street from the palace and one block away from the opera house and the main shopping district.
Not only would I recommend this hotel to my friends but, I plan on a return trip.
October 2, 2014
Rated 4 out of 5 by Joanne237 Good but beware of the concierge booking "taxis"
The hotel and staff were both good. The Moet bar facilities and staff were truly exceptional. The concierge staff however and their insistence in booking private hired taxis, that supposedly are 2-3EUR more expensive is a total scam. Despite requesting a simple taxi, they still called once of their "friendly" taxis that requested 50% more than normal taxi fare, as a flat fare... Taxi driver said it's the hotel that requests that. The hotel management really needs to review the concierge practice and attitude, as it was conflicting to the whole experience.
January 9, 2012
Rated 5 out of 5 by Jimtraveller A wonderful stay at a wonderful hotel at a convenient location
We stayed at the hotel during the tail end of our Black Sea Voyage trip, from Istanbul to Budapest then Vienna.
We got a wonderful executive suite, the decors were wonderful and modern. We had a wonderful breakfast at hotel, and the complementary mini-bar at our room is my top pick at this hotel.
The staff was really helpful, from bellman, to check in staff and concierge desk, all very good.
The location is so conveniently right on the "ring road", steps away from the National Opera House, Fine Art Museum, Parliament, and the royal palace. And a slight walk to St. Stephen's Cathedral. Wonderful location!
I always stay at this hotel when I visit Vienna (Wien).
July 18, 2014
Rated 4 out of 5 by fazchic Stylish as always
As expected from a Le Meridien, this hotel was very stylish and immaculately decorated. Staff was attentive and courteous. Didn't get to check out all the facilities as we only stayed for 1 night.
My only comment is that it was quite unnerving that the glass bathroom door had an unavoidable gap when it's shut, meaning that there wasn't much privacy for anyone using the bathroom.
April 30, 2013
Rated 2 out of 5 by Shevan No recognition
I am actually living in room 309/327 now. As a Ambassdor tier member, I have made my requirements very clear to my SPG assistant: room facing the Opernring on higher floor. But, neither of this requirement has been met, not to mention upgrade to junior suite or suite. Instead, the first room I got, 327, is very noisy because of the music from the bar downstairs; the new room I changed into, 309, which by the way is much smaller, has very weird noise from the fournitures from time to time. And I was also told there is no room for change. I really do not understand what is wrong with this hotel, especially on SPG recognition, should I consider this as the discrimination?? This is the worst experience after becoming the Ambassdor tier member.
February 17, 2012