Rated 4 out of 5 by Honza123 Nice stay
The hotel has all it needs. I would recommend it, but if you are used to big rooms better do not take the standard room. These are a bit small.
March 14, 2016
Rated 1 out of 5 by Mohdsuww Bad experience
this Hotel is 2-3 starts hotel level but not 5 starts hotel. Stayed 3 nights/ 4 days and had bad experience:
- a few of the staff are not really professional
- not friendly
- Bathroom with no bathroom kit (only soap and shampoo!!!)
- no business lounge
- As SPG gold member, I did not feel I was welcomed in this hotel.
- duvet cover and bed linen were not changed for 3 days until I asked them to do in the last night very late in the night..
- Staff made a mistake while checking in
overall, bad experience and would not recommend this hotel to others.. last stay at Westin Grand in Frankfurt was GREAT, not comparable to this hotel..
- 5 starts is too much for this hotel
- only advantage is the location !!!
February 29, 2016
Rated 3 out of 5 by KB228 More of a Four Points than a Le Meridien
The rooms are well appointed and the location is great. It is right across from the main train station. There is plenty of shopping in the area and multiple restaurants in walking distance. The customer service is not unfriendly but it is mediocre. There is nothing about this property that screams Le Meridien. It is a plain property without much to make it memorable.
December 27, 2015
Rated 3 out of 5 by Sammy9913 Rooms are old and small
Not up-to Le Meridien standard. Received upgrade to below standard room.
December 17, 2015
Rated 4 out of 5 by Svenne102 central location, good service
This Le Meridian is a nice hotel with very friendly staff. It is located very near the Main river, the Hauptbahnhof and the business district. The hotel Biergarten, in a little park right next to the hotel, is a cozy place for summer evenings. The Executive Rooms are nicely furnished and quite comfortable. The breakfast buffet offers a wide variety of warm and cold choices.
The gym is not the biggest.
December 10, 2015
Rated 4 out of 5 by Brooklyn67 Close to train station
Hotel is very close to central train station. It's about a 4 minute walk to the hotel. Many car rentals across the street if you're looking to rent and do day trips.
Room is clean and I was upgraded to a nice suite since I'm a Gold member. The staff was very accommodating and responsive
The area could be quiet at night and can be desolate if you're coming back late. There are many inexepensive restaurants nearby. If you want fancy ones, they're about 10-15 minute walk from the hotel.
All in all it's a good location.
December 6, 2015
Rated 5 out of 5 by AndyB7 Mesmerized
My wife and I have stayed at spg properties around the world. Le Meridien never ever dissapoints. However this time, the team in Frankfurt was specially part of the spg experiece. Accomodating, sharp, attentive to detail, knowledgeable........what an experience. Our hats off to you guys. Wish we could mention all your names. Gomez in the front desk......superb.
The property is well located. Across the street from the Main train station, which we used every morning to move around Germany. We went to Heilderberg, Cologne, Berlin.......and Amsterdam, all using the hotel as our home base. What a blast!
Pat yourselves in the back guys. It was magical.......
October 30, 2015
Rated 4 out of 5 by DJacobs Good for a one night stay
A bit too old, no SPG recognition, but fine for a one night stay.
Hotel located in a convenient location, short walk to central train station or Main river. A fews stops by a train or tram to the city center where you can find shopping mall and restaurants. The Frankfurt Central Station area is a criminal area – nothing to see around the hotel, just along the Main river. (Very nice restaurant “MainNizza”, around 800m)
We've been upgraded to a Junior suite. Room was ok but it is quite small. It called a suite but just a deluxe room with a larger space, no view, no garden. Anyway, we just stayed for one night so we did not complain.
STAFF / SERVICE: 4/5
Staff and service was fine, standard German's style (no smile), anyways they were polite and helpful.
The concierge was very helpful.
RESTAURANTS: 3/5 & (VEGETARIAN / VEGAN OPTIONS: 3/5)
Food was good. Breakfast was just fine, they did not offer enough varieties.
SPA / FITNESS: 4/5
Spa was good, they just have overpriced third party therapists. They have a stream room and a sauna. The gym offer plenty of workout stations and also a outdoor relaxation area.
SPG RECOGNITION: 2/5
Standard german SPG recognition. Platinums are no big deal in Germany.
PLATINUM AMBASSADOR SPECIAL REQUEST RECOGNITION: 1/5
No prepare water or fruit plate in room. We had to ask for them twice, and we ended up buying water from Supermarket.
DID NOT MEET EXPECTATIONS:
Room, Service, SPG recognition
VALUE FOR MONEY: 3/5
Average, bit overpriced.
ONE THING TO KNOW:
Good for a one night stay near train station.
October 20, 2015