Rated 5 out of 5 by Andrey Great Hotel with an excellent service
I was really astonished by the perfect service at the Hotel - the staff is very friendly, polite, competent and efficient. One of the best experiences among all my stays at the Starwood Hotels worldwide, pretty unexpected in Germany.
July 7, 2014
Rated 5 out of 5 by SPADStaff Very helpful staff
Not only are the facilities excellent but the staff are also very friendly and helpful. For example when I inquired about airport transfers, the hotel staff who responded, Ms. Irem Kakan, immediately responded that while it would be possible to arrange, the taxi service from the airport is much cheaper. Similarly, during checkout, when I mentioned that I would be leaving behind one luggage temporarily because I would be making two trips to get all my luggage to the railway station, the bellman, I didn't get his name, immediately stated that he would assist me and take my luggage right until the train platform.
July 24, 2014
Rated 3 out of 5 by JasonMelbourne An unfortunate choice
As a platinum member you do appreciate and enjoy being spoilt all over the world, except this hotel!
The SPG benefits were not consistent. The staff although courteous where not interested in listening to SPG benefits provided all over the world. This only led to confusion and dissatisfaction.
The hotel does not have a club lounge or a provide space for impromptu team meetings. The gym was one of the smallest I have trained in.
All in all, just one of those unfortunate choices.
January 29, 2014
Rated 5 out of 5 by Legibus Another perfect visit.
Whenever I overnight in Frankfurt connecting to points in Europe or North America I stay at Le Méridien Parkhotel Frankfurt. I have never been disappointed. The Restaurant Le Parc is excellent with impeccable service, as is service in the hotel itself. I am always made to feel most welcome here. It is very close to the Main Station and easy to reach from the airport. The location and environs are excellent. I recommend it highly.
October 12, 2013
Rated 3 out of 5 by MattWeibo Great location but not recognize membership
Great location but not so happy for this stay. Receptionist advised that I am only basic SPG member therefore no upgrade can be offered at this time. I than show up the Platinum card, and they responded "we're fully booked tonight" immiditly without checking the system. I have no idea why the hotel will not able to prearranged and recognized membership tiers before guest arrival, since this booking reserved thru SPG mobile App.
November 19, 2012
Rated 5 out of 5 by Sminkey Le Meridien Frankfurt Germany, Perfection
This hotels is always and continues to be perfection. The staff is very accommodating, the rooms are well appointed, the location is a minutes walk from the main banhoff and other various means of transportation. The hotel restaurant and lounge offer a wide selection of cuisine and excellent service.
Please forward my review the the hotel General Manager on a continued job, well done.
Patty Ann Secrest
January 6, 2014
Rated 3 out of 5 by SummerUK They can't cope with the usual Le Meridien standard
Not impressed with the general cleanliness of the hotel -- in the restaurants, in the elevators, in the rooms. I've asked for a room change, because the first didn't meet my expectations. The second room was just marginally better. The reception staff in particular was very friendly. It seems to become more common that hotels charge for different Internet speeds. Well, it would be acceptable if the "standard speed" is usable and reliable. The fast speed option is hardly any better. Later in the evening, the WiFi wasn't hardly working at all. Rooms are small, as well as the bathroom. The hotel has no business lounge. The food in the restaurant is excellent. Unfortunately there is not much choice for vegetarians. The breakfast choice is good, but not impressive. Be aware that the area around the Frankfurt central station could be unpleasant. No upgrades for SPG Gold members. No coffee/tea maker.
October 16, 2012
Rated 3 out of 5 by ljordan OMG!
As a platinum member, I was told I was getting an upgrade. I was given a room on the first floor overlooking a generator. I met up with my colleagues later and found out one of them, who is a gold member, not only got a room on aa higher floor, but he was in a suite! There were little black bugs on the floor in my room. Totally unacceptable!
December 22, 2011
Rated 5 out of 5 by Jordan5 Great location
Staff was excellent and very professional. As an SPG platinum member they provided me with a room upgrade, which is something many other SPG hotels drop the ball with from time to time.
Hotel was clean and located in a great spot for business or pleasure.
February 6, 2013
Rated 5 out of 5 by Tammy49 Nothing but the best
Everything at this hotel is the best. Staff, rooms, cleanliness, location and bar. Cant say enough good things about my many stays here.
March 8, 2014
Rated 1 out of 5 by pronto modern antique
This is a nicely modernized hotel within a classic
building. It is a very short walk from the Hauptbahnhof and also a short walk to the river Main. Services and personnel are excellent.
December 15, 2011
Rated 3 out of 5 by Ponchan No value for money
This hotel is to expensive for what they offer, the rooms are not so clean ,and needs improvement. The staff is very kind and breakfast is excelent
October 20, 2012
Rated 3 out of 5 by Scooter05 Hotel was o.k.
To begin with, I called the Platinum line 2 days prior to my arrival to ensure that my Platinum number was attached to my reservation and request that my room be down/feather free. I was told by the Platinum concierge that it was all taken care of. To my disappointment, when I arrived at the hotel, I was asked if I was a member of SPG as they did not have my information on file and did not have my request for feather free room. The front desk was apologetic and did give me an upgraded room and did send up a hotel staff member to switch out the bed linen. It was just a little frustrating after being on a plane all night then getting to your room and not being able to get into bed right away. The wireless internet was terrible no matter where you were in the hotel. I could never seem to connect. The hotel was in a great location and was quiet for being close to the train station. I would not recommend eating in the hotel restaurant. I think the waiter was more worried about his cell phone then taking care of our table. Also, there was no lounge at the hotel which was a disappointment. Upon checking out I have to say the front desk staff were very nice.
February 20, 2012
Rated 2 out of 5 by Ponchan The hotel needs reparations.
I just want to add in this review that the shower and sink watter stay there forever, they really need to clean the pipes!
October 21, 2012
Rated 4 out of 5 by Manju Heating System was bad
heating system didnot work properly.
February 24, 2013
Rated 5 out of 5 by GB30 Excellent Location
This was an older hotel which was completely renovated and kept the old world charm. It was immaculate and the staff were so knowledgeable and helpful. Absolutely loved it!
August 8, 2014
Rated 3 out of 5 by I123 Mr
Good hotel. Tidy, pleasant staff,. The facilities for the gym, sauna were not available, the room I was provided for my first stay was clean and tidy, but quote basic.
August 8, 2014
Rated 5 out of 5 by Bardo Excellent
Le Meridien in Frankfurt is an excellent property conviniently located to the Train Station, shopping, restaurants, river and great city event locations....
August 5, 2014
Rated 5 out of 5 by rangeball05 At the center in Frankfurt
Room booking and check in was made very easy thanks to the ease of use of the SPG iPhone app. Great feature, the receptionist greeted me very friendly and almost knew who I was!
Hotel and location was for me important and access was totally great. Also really quiet for a big city like Frankfurt right around the opening weekend of the IAA for the public.
Thanks for the concierge to help me find a great restaurant and entertainment for the evening.
Although the weather forecast was not really great for the weekend the hotel helped to keep the mood up to a 100 %, and in the end the weather wasn't as bad as the forecast predicted.
September 16, 2013
Rated 4 out of 5 by Traveller74 Business hotel with some character
I'm a fan of Le Meridien hotels, and enjoyed my stay at Le Meridien Parkhotel in Frankfurt. A slight mix-up at check-in was corrected quickly and apologetically, and my room was clean, modern and comfortable. One of the aspects which I enjoy most about Le Meridien hotels is their focus on design and art. My rate included tickets to Frankfurt's Schirn Museum, which I enjoyed immensely. Food and beverage at the hotel was good also, and the service throughout was consistent and efficient. Proximity to Frankfurt Hbf is also very good. Of the several hotels I have stayed at in Frankfurt, Le Meridien Parkhotel would be the one I would happily return to again and again.
June 8, 2012
Rated 4 out of 5 by TManNJ Very nice hotel
This is a very nice hotel with an upgraded old world look to it. The executive room I upgraded to was on the top floor and had a heated floor in the bathroom and towel rack, although the toilet was in a very cramped area. Unlike many other facilities in Germany, this hotel actually had air conditioning that worked pretty well. The bed was comfortable, the room was sizable and quiet.
July 25, 2014
Rated 4 out of 5 by MathewBerlin Great people and location for extensive business travels
Hotel infrastrastructure plus great people from front desk to door man at the end of the stay provide what you whant to experience while staying. People understand the way most business travellers like to be treated in a hotel.
July 31, 2014
Rated 5 out of 5 by catydid Super hotel, best location
excellent hotel, location cannot be beat -- not right at the airport, but a simple train ride a few stops to frankfurt hauptbahnhof, then walk to hotel. THus quickly reachable from FLughafen and also walking distance to the main downtown area. Great for when just arrive or the night before leaving for overseas trip. Can go running along the Main river, just 2 blocks from hotel is a nearly endless footpath along the river. Ask for a quiet room - most of the rooms have a quiet location, but a few are located with a little street noise. Fitness center is small but sufficient and open 24/7, which is unusual in Germany.
April 19, 2013
Rated 5 out of 5 by Jimblewix Everything's excellent except the wifi
I had a great room, quiet (at the back of the hotel) which I asked for specifically - I was impressed with the way the check-in staff listened carefully to my requirements and met them fully.
Staff, room, wellness facility and restaurant were all excellent. The only bad thing was the in-room wifi, which was very poor indeed. Signal strength was fine, but the network regularly stopped responding for minutes on end (sometimes half an hour) and most websites took 2 or 3 attempts to access. This stayed the same throughout my 4 day stay. Got much more reliable and faster service through my 3G phone which was also vastly cheaper even though I was "roaming" in a foreign country.
December 20, 2013
Rated 4 out of 5 by Turms Excellent service
The night receptionist, by name of Jushua Wehder, really focused on our request of providing us guidance on a planned visit to Rheingau region. We asked him for this at 11.30 pm. and the next morning when we left our room around 7 am, we had an envelope waiting for us for all the information required. I would like to thank the young gentleman personally, but since I am leaving today, I hope this reaches him at an appropriate time.
July 15, 2014
Rated 3 out of 5 by Leekes01 Disappointed
On arrival at this beautiful, Edwardian hotel I was disappointed to find my room alloaction was incorrect. I was sharing with a work colleague and had asked for a twin bedded room only to be allocated a double. After some time, a twin room, well below the standard of the double room was found for the first night of my stay and then a different room for the second night. Although handled reasonably well by the hotel team, I was left with the feeling that it wan't much of an issue. No apology was offered and this was unfortunate. The hotel was well located for the trade fair I had to attend and very expensive, over €400 per night. I will not chose this hotel again despite being a SPG member.
April 4, 2014
Rated 5 out of 5 by LoreleiG Luxurious Stay
This hotel had exactly what I was looking for. The wonderful location, historic building, and fabulous rooms made my stay in Frankfurt really wonderful. The staff was very kind and flexible. No complaints!
July 23, 2014
Rated 5 out of 5 by Slamup5 The great feel of little things combine
Starting with comfortable smiles while check-in, feel nice it right next to a little park! And Even better it is 10mins walk to the river. Stayed during World Cup period, you get to feel the energy of environment. The hotel give you a special city view from the gym room.
July 19, 2014
Rated 5 out of 5 by AussieGlobetrotter What a pleasant Surprise
As a Platinum Member I tend to stay at the Airport Sheraton. This time I tried the LeMeridien and was pleasantly surprised. The reception staff were excellent to deal with (in particular the young man of Russian origin was exemplary) and the room which was in the old wing was brilliant. I received my platinum upgrade and was treated to a wonderful room furnished with antiques. Only the dining area left room for improvement as the appearance of the restaurant did not seem to match the overall quality of the accomodation. Restaurant staff were very good to deal with though. Location is not great but on a cost benefit analysis the Hotel is hard to beat. I would certainly recommend the Hotel.
October 31, 2013
Rated 4 out of 5 by Boink Great breakfast
As one who don't like bread, I was delighted to find a chef at the breakfast buffet who would make my scrambled eggs and omelettes just the way I wanted. There is also great bacon, lots of fruits and a selection of yogurts and curd.
The Casablanca bar has Maroccan beer and great leather chairs.
My room was good, but I found the air to be very dry. A problem with the TV was sorted out efficiently. I should have asked for the shower head to be fixed as well, as it was hard to make it stay in position.
Overall a pleasant experience, much because all of the staff really seemed to enjoy their jobs.
April 27, 2013