Rated 4 out of 5 by Hank Greet Hotel... but
it was not the first time i stayed at Le Méridien Parkhotel Frankfurt... I love to stay at this Hotel, especially that it is right next to the Main Frankfurt Train station, where you can reach anywhere in Europe from
On this trip i was using the Your24 privilege, so I arrived at 6pm and left at 6pm... unfortunately the water in the morning was VERY HOT/ VERY COLD fluctuating... since I had no time.. to call and wait for fixing... i only informed the attendant upon check out... but i couldnt take a shower that day :(
I hope that on my next visit this will not happen!!!
January 18, 2014
Rated 4 out of 5 by Golfman My favorite place to stay in Frankfurt
While not as opulent as the Westin Grand, Le Meridien Parc Hotel more than compensates with world class service. From the moment you step into the hotel, you are welcomed by one of the members of the three "amigos," three wonderful gentlemen who serve as greeters, concierges, bellmen and the most helpful people I've ever met at a hotel. Throughout your stay, they offer their services to you in any way possible and are the face and spirit of the hotel.
Because of these fine gentlemen, Le Metidien Parc Hotel remains one of my favorite places to stay in Europe.
February 28, 2014
Rated 1 out of 5 by yas22 Improvement needed
I was unable to use internet from my room. I reported this to the reception several times but they did nothing about it. It was only on my last day that it was eventually fixed. Noted that when I checked-in to the hotel I asked about the internet service in the room and I was told that they will give it to me free of charge.
In addition, I gave my shoes for shoe shine and requested them to be delivered to my room by 7:00 in the morning. However, they did not deliver it on time. Please note that I have had this issue with this hotel in the past and I was told that feedback will be provided to the staff. They also offered me free upgrade to the room for this stay but much to my disappointment exactly same problems were experienced.
May 25, 2013
Rated 5 out of 5 by Sipa Fantastic experience
Overall, the hotel has a charm of old style, look. But the amenities I came in contact are in new condition.
I had the chance to be upgraded to one of the jr suites in what they said is the old wing.
I was impressed with the elevator and all the decorations trying to recreate an atmosphere from 80 years ago, maybe.
The room was in excellent condition, and nicely decorated.
If is to comment on something, is the use of vinyl shower curtain which gets easily sticking to skin.
For sure I will return to this hotel, and I do hope to get the same service.
October 20, 2013
Rated 2 out of 5 by TourPro Severely Disappointing
From the moment the bellman grabbed my bag even after I declined his help, to the cold night where the heat turned up to 30 degrees C still had me huddled under the blankets, until the morning I left when the showerhead didn't work and I had to stick my head under the bath faucet, this hotel was beyond disappointing and actually enraging. Even if everything had worked and the staff gave even the inkling of caring, the "Executive" room is tiny by any standard. No matter how dedicated you are to Starwood (or Starwood points) you'll want to go elsewhere.
October 1, 2012
Rated 5 out of 5 by KenA Outstanding facility.
I needed a hotel close to the main railway station in Frankfurt and this one exceeded my expectations. It is literally a half block away, and while the neighborhood to the north is somewhat seedy the area directly around the hotel is fine. The Romer and Zeil areas are an easy subway ride away. The rooms themselves are much nicer than most business hotel rooms I've stayed in, with lots of space, a very comfortable bed and all the amenities anyone would want. If you find yourself in Frankfurt and are traveling by rail this hotel is a winner.
December 26, 2013
Rated 3 out of 5 by BartTravels Not bad but could improve
This hotel is very nicely located and the room wasn't bad for the price. I have two negatives about this property. The housekeeping lady tried to enter my room 2x the morning of my departure. This despite the do not disturb light being pushed on the inside of my door. I couldn't put the do not disturb sign out as I had ordered room service. That brings to point my second dislike. I attempted to eat breakfast downstairs and couldn't find an empty table anywhere. It was SO crowded that I had to go back upstairs and order room service.
November 14, 2013
Rated 4 out of 5 by garza111 Staying 2 different rooms 2 nites
I stayed first nite on the 8th floor Starwood Floor. I found the room design a little too "modern" and sleek for my liking. The desk and sitting chair NOT comfortable and the desk not "functional". I had to return a second nite after checking out and going to and back from the sirport. This room was 2nd flor and much nicer for my liking, chairs proper and comfortable, desk and room better layout. The best feature was fantastic queen beed with very comfortable mattress, for me always a challange. Staff very responsive to needs.
December 11, 2013
Rated 5 out of 5 by matikobi Nice property, excellent staff, Platinum recognition and sports facilities need improvement
*Property is good, well located close to the main station.
*Staff is amazing. Quick room service, friendly front office and restaurant staff, invisible housekeeping
*Platinum recognition could be better. Though upgrades are possible as a Platinum I'd expect more from a 5* hotel that does not even offer a lounge to its Platinum members (e.g. free minibar, welcome amenities like fresh fruit or other).
*Sports and wellness facilites are about the worst that I have ever seen in a 5* hotel and need urgent remodeling.
February 7, 2014
Rated 5 out of 5 by NatsineeK Concierge associates are excellent!
The exterior looks classic as most of other buildings in the city. However, the hotel is very cozy. We got the room upgrade to Deluxe Suite, so we were very impressed with the larger room that we didn't expect. The most important thing is concierge associates who are really helpful. We cannot remember his name (even though we tried to remember)... He even helped us to carry all luggages to the tram station after check out.
Such an impressive stay! We totally love the hotel and will go back there again.
April 15, 2014
Rated 4 out of 5 by Turms Excellent service
The night receptionist, by name of Jushua Wehder, really focused on our request of providing us guidance on a planned visit to Rheingau region. We asked him for this at 11.30 pm. and the next morning when we left our room around 7 am, we had an envelope waiting for us for all the information required. I would like to thank the young gentleman personally, but since I am leaving today, I hope this reaches him at an appropriate time.
July 15, 2014
Rated 5 out of 5 by Ritchie I recommed this Hotel
I had room from Le Méridien Parkhotel Frankfurt at the end od July 2012. Staff from reception to kitchen were really friendly, and they arranged everything or more that I asked without any delay or conversations. The room itself was very calm and big, actually bigger that I had thougt. Maybe I was upgraded? Anyway the feeling was like that. On the table of room there were fruits and candy.
Own restaurant of Hotel was really good, and then it was possible to have a drink in pianobar with good music. In the morning breakfast was also really really good. Actually I have to ask where they have found yoghurt like that!
Time in Frankfurt was nice and I have to say that next time It is not difficult to decide where I am going to live there. So good was Le Méridien Parkhotel Frankfurt.
August 20, 2012
Rated 3 out of 5 by subsong The bar in this hotel is for smokers.
Beyond the fact that I think the price was a little high for such a small room, the fact that the only bar in the hotel was a smokers' bar upset me slightly. In my experience, hotels of this perceived standard in Germany that only have one bar, will have a non smoking bar. Typically, it's only hotels with space for more than one bar that will have one which allows guests to smoke. As a non smoker, I found this unpleasant.
I travel a lot with my work and spend a lot of nights in hotels. After the working day has finished, I like to unwind in the bar and read a book. It's the best alternative available to unwinding in my own home. Sitting in my room watching TV gets a little claustrophobic. Having my lungs, nostrils and clothing polluted by cigarette smoke generally ruins my evenings.
February 18, 2013
Rated 4 out of 5 by TManNJ Very nice hotel
This is a very nice hotel with an upgraded old world look to it. The executive room I upgraded to was on the top floor and had a heated floor in the bathroom and towel rack, although the toilet was in a very cramped area. Unlike many other facilities in Germany, this hotel actually had air conditioning that worked pretty well. The bed was comfortable, the room was sizable and quiet.
July 25, 2014
Rated 5 out of 5 by ljc004 Staff is tremendous
The staff at Le Meridien is the best that I have encountered during my stays at SPG hotels. They are kind and patient with a wonderful understanding of the needs of guests. The facilities are excellent in both wings of the hotel and the breakfast that is offered sets you up for a wonderful day in Frankfurt. The food and atmosphere in El Jardin, the outside patio area, make it a wonderful place to work or relax. Overall this is an excellent hotel that is made only better by the staff.
June 11, 2013
Rated 5 out of 5 by GB30 Excellent Location
This was an older hotel which was completely renovated and kept the old world charm. It was immaculate and the staff were so knowledgeable and helpful. Absolutely loved it!
August 8, 2014
Rated 5 out of 5 by drum6666 Convenience in Downtown Frankfurt
I used this hotel to centrally locate myself since I was to fly back home from Frankfurt in a couple of days. It shates the charm of its sister property in Nuremberg in btoh charm and ambiance. The amazing location just outside of the Hauptbanhof made it ideal for sightseeing, commuting or just exploring the city. The staff were extremely helpful, friendly and made my stay as comfortable as I could have imagined. I would definitely stay here again in a heartbeat!
October 30, 2012
Rated 3 out of 5 by I123 Mr
Good hotel. Tidy, pleasant staff,. The facilities for the gym, sauna were not available, the room I was provided for my first stay was clean and tidy, but quote basic.
August 8, 2014
Rated 4 out of 5 by MathewBerlin Great people and location for extensive business travels
Hotel infrastrastructure plus great people from front desk to door man at the end of the stay provide what you whant to experience while staying. People understand the way most business travellers like to be treated in a hotel.
July 31, 2014
Rated 1 out of 5 by KaizenForever1 Very Satisfactory Hotel for Business Travelers
I have stayed at this hotel for business on many occasions. Previously, it was one of my favorite hotels in Frankfurt. However, my recent stay during August 2013 would have been very unsatisfactory for any serious business traveler. Specifically, renovations are being conducted in the newer building span, therefore I was unable to get any decent sleep. In addition, the wifi network was out of service which prevented my accomplishment of any online business work. Upon check-out, I voiced my complaints to the front desk staff (when asked "how was your stay?"). However, the only responses I received were to confirm what I already knew about the renovation work and informing me that they "were having trouble" with their (wifi) network provider. The front desk staff showed no empathy nor was I provided any offers to satisfy my complaints.
August 17, 2013
Rated 5 out of 5 by Bardo Excellent
Le Meridien in Frankfurt is an excellent property conviniently located to the Train Station, shopping, restaurants, river and great city event locations....
August 5, 2014
Rated 3 out of 5 by SPG1 Entrance from parking lot to hotel is not great
The hotel has a great location - around a 20 minute walk to old town along the river. The one area where improvement is required is the access from the parking garage to the hotel, both from a safety comfort level (though there were no incidents) as well as the access itself which is dark and narrow with stairs. There is a security guard sitting at the hotel entrance from the parking garage but this only adds to the perceived safety / security issue.
June 30, 2013
Rated 5 out of 5 by Stefsch001 Fantastic, very friendly and helpful
Stayed at the Meridien Frankfurt twice, once a weekend trip and second for business. Everybody was very nice, helped with city tour and gave lots of information. Used Schirn museum tickets ( included in the room rate ) and you can easily walk there. For business the location is perfect, even there is a red light district around the corner, you can not feel this. The hotel is very clean and I will come back next time in Frankfurt, that's for sure!
April 15, 2012
Rated 5 out of 5 by belmont35 All excellent
We really enjoyed staying at your Hotel.
Front desk is very friendly and Concierge was
very kind to tell us the good restraunt to eojoy our dinner.
He introduced two restaurants and both of them
served us delicious dishes at very reasonale
If we are back to Frantfurt, we definitely stay
at your place and will recommend our friends
strongly to reserve the room at your hotel.
We thank you very everything you have given to us.
December 5, 2013
Rated 5 out of 5 by Slamup5 The great feel of little things combine
Starting with comfortable smiles while check-in, feel nice it right next to a little park! And Even better it is 10mins walk to the river. Stayed during World Cup period, you get to feel the energy of environment. The hotel give you a special city view from the gym room.
July 19, 2014
Rated 3 out of 5 by Dragoon Good location
My stay was better than last time I was there. And that was only because of the customer agent person that checked me in. Great attitude. Can't recall her name but I think she is Turkish/German.
Still no lounge for platinum members and no breakfast included. Come on Meridien!!
July 17, 2014
Rated 5 out of 5 by Nick326 Hotel staff went that extra mile
The hotel was very nice and centrally located downtown. The hotel staff was very courteous at check in. Room was what to be expected, I have stayed in a suite in the past but didn't get the upgrade this time. I was especially surprised at check out, that the hotel staff recognized by birthday and had a special gift prepared for me at the front desk. I would definitely recommend this hotel to family and friends who travel to Frankfurt.
June 13, 2013
Rated 5 out of 5 by Nick291 Great service
Even though the neighborhood is not really great, hotel has great staff and they provide truly nice services. High SPG recognition.
Hotel is within walking distance to main attractions and central station from where you can take a train to the airport.
The only downside is that the property has literally non-existent fitness center and needs to add some space and machines.
June 8, 2014
Rated 5 out of 5 by LoreleiG Luxurious Stay
This hotel had exactly what I was looking for. The wonderful location, historic building, and fabulous rooms made my stay in Frankfurt really wonderful. The staff was very kind and flexible. No complaints!
July 23, 2014
Rated 5 out of 5 by joel64 Perfect
the hotel was perfect in every way.the hotel Staff was excellent,Customer service was wonderful.
The room was charming with its decor and high ceilings.The restaurant was excellent I ate breakfast,lunch,dinner and the Sunday brunch there.I cannot say enough wonderful things about the hotel.
And the location was excellent,Just near the main train station and the subway,
One of my favorite hotels,Ilook forward to returning.
January 14, 2014