Rated 4 out of 5 by Papri Nice hotel with " toilet noise " problems in modern wing
Staff are very nice and friendly, the only suggestion for guests is to absolutely avoid the rooms in the modern wing : the toilets have been built in a way that you can hear noises, throat clearing, chatting etc. coming from the next door guests. I have noticed this problem during both my stays in the new wing, while this doesn't happen in the old wing which, by the way, is also a lot nicer.
November 29, 2013
Rated 5 out of 5 by sami198 I came home again
This was my 8.stay in this old-fashion,comfortable hotel with his very kindly staff. For example the concierege remembers my name, when i was asking for a paraply, and with so real smile that i was convienct, that this wasn"t routine but comes from hers heart.Thank.
The second example was the coffe-machine in my rome that not works, but 5 m.later the waiter brings me another one.Thank YOU
October 7, 2013
Rated 4 out of 5 by j75fr Service is excellent, otherwise between average and good
I apprieciated most the service at this place: friendly, professional and simply excellent and this from the moment of check in until departure.
Rooms: The room was very spacious and nicely decorated in the modern wing. This earns an excellent. Reason i consider the room as average is the quality of the bed that I experienced very average. Furthermore the bathroom was just updated and finally the very bad isolation. All in all the room was very clean.
Breakfast: very good!
Facilities: The description of the fitness center on hotels website is certainly incorrect:
"Begin with a workout in the state-of-the-art fitness facility". Reality: In total five machines (cross trainer, treadmill, bike) and free weights, that's it with a capacity of max. 7 to 9 people.
All in all a nice place, convenient when taking the train ( 2min) with outstanding service, nice rooms but in some area's room for improvement.
March 10, 2013
Rated 4 out of 5 by FrancesChan Convenience and comfortable
The location is only 5 min walking from Frankfurt main station and the price is valuable, but I found there is a dead pest sticked on the window when I checked in last week, guess maybe the curtain cover that and the cleaner can not find that, if the wifi is also free in room, it will be perfect because now in Asia, the wifi has already very common and popular be free in room
October 14, 2013
Rated 5 out of 5 by Happyeater Great service
I commented to a waiter how much i had enjoyed the sweet, which had run out, even though I had had my fair share. Sitting outside he suddenly pops over to my table with extra sweets for me. How great is that!! In the service industry so many don't 'think', they respond. Anyone who thinks for themselves to offer great service in my book deserves a big thank you and congrats.
June 20, 2013
Rated 4 out of 5 by Nasser Bathroom
My room was at the &th floor new section. I booked a superior room at this section, My upgarde was for a room at the old section. I refused and asked for one at the new section. the front desk manager intervened. He gave me a room a the 7th floor (the SPG floor). I am still upset with the first treatment ie fooling me to have a room at the old section with tiny rooms.
February 23, 2013
Rated 5 out of 5 by Serenissima Friendly staff
I had to stay twice at this hotel within a short amount of time and although this was my first time staying at this Meridien, everyone recognized me when I came back and made me feel like I was returning home. Even the first time around, I found the staff extremely professional and friendly, the hotel is well located and the rooms are really nice and comfortable.
February 24, 2014
Rated 3 out of 5 by Dragoon Good location
My stay was better than last time I was there. And that was only because of the customer agent person that checked me in. Great attitude. Can't recall her name but I think she is Turkish/German.
Still no lounge for platinum members and no breakfast included. Come on Meridien!!
July 17, 2014
Rated 5 out of 5 by Slamup5 The great feel of little things combine
Starting with comfortable smiles while check-in, feel nice it right next to a little park! And Even better it is 10mins walk to the river. Stayed during World Cup period, you get to feel the energy of environment. The hotel give you a special city view from the gym room.
July 19, 2014
Rated 4 out of 5 by MathewBerlin Great people and location for extensive business travels
Hotel infrastrastructure plus great people from front desk to door man at the end of the stay provide what you whant to experience while staying. People understand the way most business travellers like to be treated in a hotel.
July 31, 2014
Rated 3 out of 5 by Mike You need to stay in the new tower.
As a Platnium member I was not happy being placed in room 102 of the old tower and being told that that was an upgrade. I had associates with me and they were in the new tower and had much bigger rooms and better accommodations. My room sucked and the bed covers don't even cover the whole bed. They are to small. Definitely not like in the USA.
June 5, 2013
Rated 4 out of 5 by clnsen solid city hotel
The hotel is nearby the main train station. I find the location very convenient. The outdoor beergarden is very nice. Breakfast was good, we entered the restaurant 3 minutes before official opening time and sat down at a table but staff insisted that we leave restaurant and come back 6:00. Rooms were ok, especially the lightning design.
August 26, 2012
Rated 5 out of 5 by GB30 Excellent Location
This was an older hotel which was completely renovated and kept the old world charm. It was immaculate and the staff were so knowledgeable and helpful. Absolutely loved it!
August 8, 2014
Rated 3 out of 5 by I123 Mr
Good hotel. Tidy, pleasant staff,. The facilities for the gym, sauna were not available, the room I was provided for my first stay was clean and tidy, but quote basic.
August 8, 2014
Rated 5 out of 5 by Bardo Excellent
Le Meridien in Frankfurt is an excellent property conviniently located to the Train Station, shopping, restaurants, river and great city event locations....
August 5, 2014
Rated 5 out of 5 by LoreleiG Luxurious Stay
This hotel had exactly what I was looking for. The wonderful location, historic building, and fabulous rooms made my stay in Frankfurt really wonderful. The staff was very kind and flexible. No complaints!
July 23, 2014
Rated 4 out of 5 by CaptKurtz Book Fair
A really busy time for the hotel, but you can see that they have done it a million times and everything was organised and calm. An impressive job. Even though there were always a lot of guest around, each with their different demands, you still felt special. The staff were attentive, responsive and very friendly.
October 13, 2013
Rated 4 out of 5 by Shelly35 Ideal location
This hotel is modern, with spacious comfortable rooms. Food in the restaurant in above average (a pleasant surprise). Having to pay for WiFi was an unpleasant surprise, and even when I did connectivity was spotty at best. Also wished there were more English entertainment TV channels, i.e. not news and sports.
March 1, 2013
Rated 5 out of 5 by Madison2000 Excellent
Second time we stayed there and we love it. Location is perfect, hotel very confortable, quiet, clean. Staff excellent. This time, we travelled with our little dog and the staff was really good to help us out. If possible, ask for a room in the old wing, it is really beautiful. A great place to stay.
July 17, 2013
Rated 5 out of 5 by Dallasretiree Very nice hotel
Hotel is easy waking distance from main train station in Frankfurt, and close to the river. Room was lovely and well appointed. Staff suggestions for restaurants were very good. My only complaint is that there is a charge for internet - not cheap and it was annoying to have to pay extra for wi-fi.
August 17, 2013
Rated 5 out of 5 by Eugenio Exceptional and Traditional service
This had been my first visit to Frankfurt, but not my first stay at a Meridien. The Meridien Frankfurt is certainly a role model for other hotels. I shall look forward to returning to Frankfurt and to the Meridien.
The personnel were exceptional in their display of courtesy and professionalism.
September 13, 2012
Rated 3 out of 5 by RichardXY Space for improvement
Knowing that FFM is a location that makes it difficult to feel really comfortable, my last stay gives some concreate moments to change: I am really not interessted in queuing to reach my breakfast visiting a 5*hotel (just to leave my room number, at least not beeing platinum guest).
October 21, 2012
Rated 5 out of 5 by Patrick175 A perfect stay
It was a business trip and I did a lot of work in the hotel room. The wireless was really fast and the room was well suited for working. A few more electrical plugs would have been nice.
Room service was very efficient and the food excellent.
Will definitely stay here again.
October 3, 2013
Rated 4 out of 5 by savster531 Nice downtown business hotel
Hotel was conveniently located beside the train station. I stayed on points and used one of my suite upgrades. We arrived early in the morning and the hotel provided us with a room to rest until our suite was ready. This was very nice. The room my wife and I stayed in was recently renovated in the old section of the hotel. I chose the breakfast as part of my Platinum benefit and it was excellent. The only complaint I have is the smoking in the bar, however, I think many countries in Europe are moving towards banning this. The heat in our room was not working properly, so the hotel brought us a radiator. Not a big deal. I wasn't too thrilled with the gym facilities. There are no separate male and female change rooms or showers and the bathroom is not separated from the main gym area. Perhaps this is common in Germany however. The only thing I found absurd was the price of the bottled water in the bar fridge, which was 3.70 euros. The staff was very pleasant and helpful and the overall experience was quite enjoyable.
January 29, 2013
Rated 4 out of 5 by ok02 No Lift to Garage; Shower Leaks
There is no lift to the parking garage making it quite a challenge to bring in luggage. The shower in our room did not prevent the water from going onto the bathroom floor. On the other hand, the room was comfortable and the food in the restaurant was excellent.
October 9, 2012
Rated 5 out of 5 by Mizuho Great room and great service.
I have been fortunate enough to stay at 5 stars hotels when I am on a trip. I would rate this hotel more than 5stars. Everything was a first class, the bed, breakfast and services...... The service was incredibly good with beautiful smile on every single person.
January 7, 2013
Rated 5 out of 5 by David66 Frankfurt Le Meridien
This hotel is ideally situated within a few minutes of the Hauptbanhof. Staff are always frinedly & helpful.
The rooms are clean & airy, and noise levels are low. Some of the rooms in the newer part are slightly small.
I always use this hotel in Frankfurt.
February 1, 2013
Rated 5 out of 5 by CDNBusinessman Friendly and courteuos staff makes a good hotel great
The hotel is a wonderful facility but it was made better by staff that is attentive, courteous and very friendly. No request seemed out of reach. I was asked on check-in what could be done to make my stay better and if I would need a late check out.
March 16, 2014
Rated 5 out of 5 by SheriUAL Instant welcome
Upon entering the hotel is an instant welcome. I believe this is due to the beautiful calming smell and the gorgeous fresh floral arrangements throughout the hotel. I would love to know the cleaner or freshener that they use that gives that lovely smell.
May 27, 2013
Rated 5 out of 5 by buchholzt great stay and phantasmic rooms in the modern part
it was a great stay. the hotel is near the train station and close to the city center an rhine river promenade. the rooms in the modern part of the hotel are excellent. on my next time in frankfurt i will stay again at the le meridien park hotel. thanks!
April 6, 2013