Rated 5 out of 5 by Nick326 Hotel staff went that extra mile
The hotel was very nice and centrally located downtown. The hotel staff was very courteous at check in. Room was what to be expected, I have stayed in a suite in the past but didn't get the upgrade this time. I was especially surprised at check out, that the hotel staff recognized by birthday and had a special gift prepared for me at the front desk. I would definitely recommend this hotel to family and friends who travel to Frankfurt.
June 13, 2013
Rated 5 out of 5 by Patrick175 A perfect stay
It was a business trip and I did a lot of work in the hotel room. The wireless was really fast and the room was well suited for working. A few more electrical plugs would have been nice.
Room service was very efficient and the food excellent.
Will definitely stay here again.
October 3, 2013
Rated 5 out of 5 by Lucky2013 Central location
Very close to train station, easy to walk around Very nice hotel, clean, staff very helpful. Bar and restaurant excellent.
October 16, 2013
Rated 4 out of 5 by GRCC Convenient near the train station
A good option for stay near the train station.
Housekeeping was extremely efficient and breakfast service outstanding.Reception team was medium.
Some problems with the Wi Fi in the room,but situation improves since my previous stay.
Historical wing this time.Rooms have not some particular atmoshpere,I believe modern wing is better,but this is a question of personal taste.
For business stay ,I found it twice quite good.
May 25, 2012
Rated 4 out of 5 by Sheronda Outstanding hotel staff!
The staff at this hotel are outstanding! I am based in the US and on day 2 of my stay, I had a problem with my curling iron. I asked the hotel staff could they purchase me a replacement curling iron and within 1 hour, a replacement was delivered to me! The concierge is fabulous and Antonia of the front desk is great at not only answering questions but also anticipating needs. Excellent staff!
May 3, 2013
Rated 5 out of 5 by Happyeater Great service
I commented to a waiter how much i had enjoyed the sweet, which had run out, even though I had had my fair share. Sitting outside he suddenly pops over to my table with extra sweets for me. How great is that!! In the service industry so many don't 'think', they respond. Anyone who thinks for themselves to offer great service in my book deserves a big thank you and congrats.
June 20, 2013
Rated 4 out of 5 by j75fr Service is excellent, otherwise between average and good
I apprieciated most the service at this place: friendly, professional and simply excellent and this from the moment of check in until departure.
Rooms: The room was very spacious and nicely decorated in the modern wing. This earns an excellent. Reason i consider the room as average is the quality of the bed that I experienced very average. Furthermore the bathroom was just updated and finally the very bad isolation. All in all the room was very clean.
Breakfast: very good!
Facilities: The description of the fitness center on hotels website is certainly incorrect:
"Begin with a workout in the state-of-the-art fitness facility". Reality: In total five machines (cross trainer, treadmill, bike) and free weights, that's it with a capacity of max. 7 to 9 people.
All in all a nice place, convenient when taking the train ( 2min) with outstanding service, nice rooms but in some area's room for improvement.
March 10, 2013
Rated 5 out of 5 by Albert71 The best in Frankfurt.
Le MeridienParkhotel Frankfurt is a best kept secret of hotels. The location is perfect, the staff very accommodating and curtious, and the property immaculate. The restaurant is truly a hidden gem, very delicious.
September 24, 2013
Rated 4 out of 5 by Nasser Bathroom
My room was at the &th floor new section. I booked a superior room at this section, My upgarde was for a room at the old section. I refused and asked for one at the new section. the front desk manager intervened. He gave me a room a the 7th floor (the SPG floor). I am still upset with the first treatment ie fooling me to have a room at the old section with tiny rooms.
February 23, 2013
Rated 4 out of 5 by andylho Frankfurt Stay
Good stay at a affordable price
October 9, 2013
Rated 5 out of 5 by Dallasretiree Very nice hotel
Hotel is easy waking distance from main train station in Frankfurt, and close to the river. Room was lovely and well appointed. Staff suggestions for restaurants were very good. My only complaint is that there is a charge for internet - not cheap and it was annoying to have to pay extra for wi-fi.
August 17, 2013
Rated 3 out of 5 by Mike You need to stay in the new tower.
As a Platnium member I was not happy being placed in room 102 of the old tower and being told that that was an upgrade. I had associates with me and they were in the new tower and had much bigger rooms and better accommodations. My room sucked and the bed covers don't even cover the whole bed. They are to small. Definitely not like in the USA.
June 5, 2013
Rated 4 out of 5 by clnsen solid city hotel
The hotel is nearby the main train station. I find the location very convenient. The outdoor beergarden is very nice. Breakfast was good, we entered the restaurant 3 minutes before official opening time and sat down at a table but staff insisted that we leave restaurant and come back 6:00. Rooms were ok, especially the lightning design.
August 26, 2012
Rated 5 out of 5 by Madison2000 Excellent
Second time we stayed there and we love it. Location is perfect, hotel very confortable, quiet, clean. Staff excellent. This time, we travelled with our little dog and the staff was really good to help us out. If possible, ask for a room in the old wing, it is really beautiful. A great place to stay.
July 17, 2013
Rated 4 out of 5 by HarryJ2 This hotel certainly met our needs.
We enjoyed out stay at this hotel as the staff were very helpful and they made us feel welcome. The room was very comfortable and we dined in the restaurant where we had a relaxed evening meal and a great breakfast.
September 1, 2013
Rated 5 out of 5 by crush95 SPG Member treatement
Treated a Gold SPG member like royalty. Thank you.
September 26, 2013
Rated 5 out of 5 by Ramm In room facilities
The room did not provide any electric kettle or coffee machine. would have appreciated if it was kept especially early in the morning, had to go down to the restaurant to get coffee.
September 4, 2013
Rated 5 out of 5 by Nesquick Great stay
Really enjoey ths stay at the hotel.
September 25, 2013
Rated 4 out of 5 by Shelly35 Ideal location
This hotel is modern, with spacious comfortable rooms. Food in the restaurant in above average (a pleasant surprise). Having to pay for WiFi was an unpleasant surprise, and even when I did connectivity was spotty at best. Also wished there were more English entertainment TV channels, i.e. not news and sports.
March 1, 2013
Rated 5 out of 5 by Eugenio Exceptional and Traditional service
This had been my first visit to Frankfurt, but not my first stay at a Meridien. The Meridien Frankfurt is certainly a role model for other hotels. I shall look forward to returning to Frankfurt and to the Meridien.
The personnel were exceptional in their display of courtesy and professionalism.
September 13, 2012
Rated 3 out of 5 by RichardXY Space for improvement
Knowing that FFM is a location that makes it difficult to feel really comfortable, my last stay gives some concreate moments to change: I am really not interessted in queuing to reach my breakfast visiting a 5*hotel (just to leave my room number, at least not beeing platinum guest).
October 21, 2012
Rated 4 out of 5 by savster531 Nice downtown business hotel
Hotel was conveniently located beside the train station. I stayed on points and used one of my suite upgrades. We arrived early in the morning and the hotel provided us with a room to rest until our suite was ready. This was very nice. The room my wife and I stayed in was recently renovated in the old section of the hotel. I chose the breakfast as part of my Platinum benefit and it was excellent. The only complaint I have is the smoking in the bar, however, I think many countries in Europe are moving towards banning this. The heat in our room was not working properly, so the hotel brought us a radiator. Not a big deal. I wasn't too thrilled with the gym facilities. There are no separate male and female change rooms or showers and the bathroom is not separated from the main gym area. Perhaps this is common in Germany however. The only thing I found absurd was the price of the bottled water in the bar fridge, which was 3.70 euros. The staff was very pleasant and helpful and the overall experience was quite enjoyable.
January 29, 2013
Rated 5 out of 5 by SheriUAL Instant welcome
Upon entering the hotel is an instant welcome. I believe this is due to the beautiful calming smell and the gorgeous fresh floral arrangements throughout the hotel. I would love to know the cleaner or freshener that they use that gives that lovely smell.
May 27, 2013
Rated 5 out of 5 by Travelbee Nice stay
Very comfortable stay and nice staff
September 12, 2013
Rated 5 out of 5 by Mizuho Great room and great service.
I have been fortunate enough to stay at 5 stars hotels when I am on a trip. I would rate this hotel more than 5stars. Everything was a first class, the bed, breakfast and services...... The service was incredibly good with beautiful smile on every single person.
January 7, 2013
Rated 4 out of 5 by ok02 No Lift to Garage; Shower Leaks
There is no lift to the parking garage making it quite a challenge to bring in luggage. The shower in our room did not prevent the water from going onto the bathroom floor. On the other hand, the room was comfortable and the food in the restaurant was excellent.
October 9, 2012
Rated 5 out of 5 by David66 Frankfurt Le Meridien
This hotel is ideally situated within a few minutes of the Hauptbanhof. Staff are always frinedly & helpful.
The rooms are clean & airy, and noise levels are low. Some of the rooms in the newer part are slightly small.
I always use this hotel in Frankfurt.
February 1, 2013
Rated 5 out of 5 by buchholzt great stay and phantasmic rooms in the modern part
it was a great stay. the hotel is near the train station and close to the city center an rhine river promenade. the rooms in the modern part of the hotel are excellent. on my next time in frankfurt i will stay again at the le meridien park hotel. thanks!
April 6, 2013
Rated 4 out of 5 by Andy Needed in your room
Simple free avilable internet in the room, lobby etc so you can work on your ovn computer - missing
No possibility to heat water annd have coffe/thea in the room
The rest no problems but this realy limited part of the work thats needed to be done.
April 29, 2013
Rated 4 out of 5 by lcyx bad service at reception
10 minutes to proceed checking !
Then I asked the receptionist to locate the Fleming's bar and she directed me to the wrong hotel (she sighed when I asked for help and indeed did not really look long enough to notice there are several fleming's in FFT)
September 10, 2012