Rated 5 out of 5 by Stefsch001 Fantastic, very friendly and helpful
Stayed at the Meridien Frankfurt twice, once a weekend trip and second for business. Everybody was very nice, helped with city tour and gave lots of information. Used Schirn museum tickets ( included in the room rate ) and you can easily walk there. For business the location is perfect, even there is a red light district around the corner, you can not feel this. The hotel is very clean and I will come back next time in Frankfurt, that's for sure!
April 15, 2012
Rated 5 out of 5 by Nick326 Hotel staff went that extra mile
The hotel was very nice and centrally located downtown. The hotel staff was very courteous at check in. Room was what to be expected, I have stayed in a suite in the past but didn't get the upgrade this time. I was especially surprised at check out, that the hotel staff recognized by birthday and had a special gift prepared for me at the front desk. I would definitely recommend this hotel to family and friends who travel to Frankfurt.
June 13, 2013
Rated 5 out of 5 by sami198 I came home again
This was my 8.stay in this old-fashion,comfortable hotel with his very kindly staff. For example the concierege remembers my name, when i was asking for a paraply, and with so real smile that i was convienct, that this wasn"t routine but comes from hers heart.Thank.
The second example was the coffe-machine in my rome that not works, but 5 m.later the waiter brings me another one.Thank YOU
October 7, 2013
Rated 4 out of 5 by FrancesChan Convenience and comfortable
The location is only 5 min walking from Frankfurt main station and the price is valuable, but I found there is a dead pest sticked on the window when I checked in last week, guess maybe the curtain cover that and the cleaner can not find that, if the wifi is also free in room, it will be perfect because now in Asia, the wifi has already very common and popular be free in room
October 14, 2013
Rated 4 out of 5 by GRCC Convenient near the train station
A good option for stay near the train station.
Housekeeping was extremely efficient and breakfast service outstanding.Reception team was medium.
Some problems with the Wi Fi in the room,but situation improves since my previous stay.
Historical wing this time.Rooms have not some particular atmoshpere,I believe modern wing is better,but this is a question of personal taste.
For business stay ,I found it twice quite good.
May 25, 2012
Rated 1 out of 5 by HawkChi Not Great
Dirty Laundry bags left in hallway. Renovation issues.
December 4, 2013
Rated 4 out of 5 by GassieJack This hotel has very tiny rooms
In a hotel with such a standard, wifi should be free and offered proactively at the welcome desk.
November 27, 2013
Rated 4 out of 5 by Sheronda Outstanding hotel staff!
The staff at this hotel are outstanding! I am based in the US and on day 2 of my stay, I had a problem with my curling iron. I asked the hotel staff could they purchase me a replacement curling iron and within 1 hour, a replacement was delivered to me! The concierge is fabulous and Antonia of the front desk is great at not only answering questions but also anticipating needs. Excellent staff!
May 3, 2013
Rated 4 out of 5 by Hellas1903 Spg?
I come to this hotel almost on a weekly basis, unfortunately lately maybe due to my check in time, I never get asked what amenity I want nor do I get any acknowledgement of my spg status.
November 15, 2013
Rated 4 out of 5 by CaptKurtz Book Fair
A really busy time for the hotel, but you can see that they have done it a million times and everything was organised and calm. An impressive job. Even though there were always a lot of guest around, each with their different demands, you still felt special. The staff were attentive, responsive and very friendly.
October 13, 2013
Rated 4 out of 5 by j75fr Service is excellent, otherwise between average and good
I apprieciated most the service at this place: friendly, professional and simply excellent and this from the moment of check in until departure.
Rooms: The room was very spacious and nicely decorated in the modern wing. This earns an excellent. Reason i consider the room as average is the quality of the bed that I experienced very average. Furthermore the bathroom was just updated and finally the very bad isolation. All in all the room was very clean.
Breakfast: very good!
Facilities: The description of the fitness center on hotels website is certainly incorrect:
"Begin with a workout in the state-of-the-art fitness facility". Reality: In total five machines (cross trainer, treadmill, bike) and free weights, that's it with a capacity of max. 7 to 9 people.
All in all a nice place, convenient when taking the train ( 2min) with outstanding service, nice rooms but in some area's room for improvement.
March 10, 2013
Rated 5 out of 5 by Happyeater Great service
I commented to a waiter how much i had enjoyed the sweet, which had run out, even though I had had my fair share. Sitting outside he suddenly pops over to my table with extra sweets for me. How great is that!! In the service industry so many don't 'think', they respond. Anyone who thinks for themselves to offer great service in my book deserves a big thank you and congrats.
June 20, 2013
Rated 4 out of 5 by Nasser Bathroom
My room was at the &th floor new section. I booked a superior room at this section, My upgarde was for a room at the old section. I refused and asked for one at the new section. the front desk manager intervened. He gave me a room a the 7th floor (the SPG floor). I am still upset with the first treatment ie fooling me to have a room at the old section with tiny rooms.
February 23, 2013
Rated 4 out of 5 by PWF1223344 Room
room is to small, desk has not enough electric outlets, US adapter missing
November 20, 2013
Rated 3 out of 5 by Mike You need to stay in the new tower.
As a Platnium member I was not happy being placed in room 102 of the old tower and being told that that was an upgrade. I had associates with me and they were in the new tower and had much bigger rooms and better accommodations. My room sucked and the bed covers don't even cover the whole bed. They are to small. Definitely not like in the USA.
June 5, 2013
Rated 5 out of 5 by Patrick175 A perfect stay
It was a business trip and I did a lot of work in the hotel room. The wireless was really fast and the room was well suited for working. A few more electrical plugs would have been nice.
Room service was very efficient and the food excellent.
Will definitely stay here again.
October 3, 2013
Rated 4 out of 5 by clnsen solid city hotel
The hotel is nearby the main train station. I find the location very convenient. The outdoor beergarden is very nice. Breakfast was good, we entered the restaurant 3 minutes before official opening time and sat down at a table but staff insisted that we leave restaurant and come back 6:00. Rooms were ok, especially the lightning design.
August 26, 2012
Rated 5 out of 5 by Hendrix Great as always
Stayed once again at the Parkhotel. Everything was fine.
November 12, 2013
Rated 5 out of 5 by Dallasretiree Very nice hotel
Hotel is easy waking distance from main train station in Frankfurt, and close to the river. Room was lovely and well appointed. Staff suggestions for restaurants were very good. My only complaint is that there is a charge for internet - not cheap and it was annoying to have to pay extra for wi-fi.
August 17, 2013
Rated 5 out of 5 by Madison2000 Excellent
Second time we stayed there and we love it. Location is perfect, hotel very confortable, quiet, clean. Staff excellent. This time, we travelled with our little dog and the staff was really good to help us out. If possible, ask for a room in the old wing, it is really beautiful. A great place to stay.
July 17, 2013
Rated 4 out of 5 by Shelly35 Ideal location
This hotel is modern, with spacious comfortable rooms. Food in the restaurant in above average (a pleasant surprise). Having to pay for WiFi was an unpleasant surprise, and even when I did connectivity was spotty at best. Also wished there were more English entertainment TV channels, i.e. not news and sports.
March 1, 2013
Rated 2 out of 5 by Lfdeng3 Big Let down !!!!
Room was not that clean still had used shampoo, conditioner and cream bottles from prior person. Fitness Center needs to be better !
October 27, 2013
Rated 5 out of 5 by Eugenio Exceptional and Traditional service
This had been my first visit to Frankfurt, but not my first stay at a Meridien. The Meridien Frankfurt is certainly a role model for other hotels. I shall look forward to returning to Frankfurt and to the Meridien.
The personnel were exceptional in their display of courtesy and professionalism.
September 13, 2012
Rated 5 out of 5 by Albert71 The best in Frankfurt.
Le MeridienParkhotel Frankfurt is a best kept secret of hotels. The location is perfect, the staff very accommodating and curtious, and the property immaculate. The restaurant is truly a hidden gem, very delicious.
September 24, 2013
Rated 3 out of 5 by RichardXY Space for improvement
Knowing that FFM is a location that makes it difficult to feel really comfortable, my last stay gives some concreate moments to change: I am really not interessted in queuing to reach my breakfast visiting a 5*hotel (just to leave my room number, at least not beeing platinum guest).
October 21, 2012
Rated 5 out of 5 by Lucky2013 Central location
Very close to train station, easy to walk around Very nice hotel, clean, staff very helpful. Bar and restaurant excellent.
October 16, 2013
Rated 4 out of 5 by savster531 Nice downtown business hotel
Hotel was conveniently located beside the train station. I stayed on points and used one of my suite upgrades. We arrived early in the morning and the hotel provided us with a room to rest until our suite was ready. This was very nice. The room my wife and I stayed in was recently renovated in the old section of the hotel. I chose the breakfast as part of my Platinum benefit and it was excellent. The only complaint I have is the smoking in the bar, however, I think many countries in Europe are moving towards banning this. The heat in our room was not working properly, so the hotel brought us a radiator. Not a big deal. I wasn't too thrilled with the gym facilities. There are no separate male and female change rooms or showers and the bathroom is not separated from the main gym area. Perhaps this is common in Germany however. The only thing I found absurd was the price of the bottled water in the bar fridge, which was 3.70 euros. The staff was very pleasant and helpful and the overall experience was quite enjoyable.
January 29, 2013
Rated 5 out of 5 by Mizuho Great room and great service.
I have been fortunate enough to stay at 5 stars hotels when I am on a trip. I would rate this hotel more than 5stars. Everything was a first class, the bed, breakfast and services...... The service was incredibly good with beautiful smile on every single person.
January 7, 2013
Rated 4 out of 5 by ok02 No Lift to Garage; Shower Leaks
There is no lift to the parking garage making it quite a challenge to bring in luggage. The shower in our room did not prevent the water from going onto the bathroom floor. On the other hand, the room was comfortable and the food in the restaurant was excellent.
October 9, 2012
Rated 4 out of 5 by HarryJ2 This hotel certainly met our needs.
We enjoyed out stay at this hotel as the staff were very helpful and they made us feel welcome. The room was very comfortable and we dined in the restaurant where we had a relaxed evening meal and a great breakfast.
September 1, 2013