Rated 4 out of 5 by JeffRDU Nice stay
The staff was friendly, great location and comfortable stay.
May 13, 2013
Rated 1 out of 5 by Mesaid Not good
Room was too small , the smallest room I've seen it ever
June 19, 2013
Rated 4 out of 5 by andylho Frankfurt Stay
Good stay at a affordable price
October 9, 2013
Rated 5 out of 5 by Nesquick Great stay
Really enjoey ths stay at the hotel.
September 25, 2013
Rated 5 out of 5 by Travelbee Nice stay
Very comfortable stay and nice staff
September 12, 2013
Rated 5 out of 5 by myname Great location, great hotel
Centrally located with best business facilities
February 19, 2013
Rated 5 out of 5 by MMMaryland Excellent stay
Exceptional service, rooms, and food.
May 5, 2013
Rated 5 out of 5 by Chuck Great room
Nice location, rooms, and staff.
April 1, 2013
Rated 5 out of 5 by MONM Excellent
Very friendly, helpful staff.
September 19, 2012
Rated 4 out of 5 by PBPB STAFF GREAT
THE STAFF WAS VERY HELPFUL
December 12, 2012
Rated 1 out of 5 by Rod83 Worst hotel I have ever stayed at!
Ive been a SPG platinum member for a few years now, and I can honestly say this is the first time I have ever been treated poorly in a Starwood property. (1) SPG platinum status was not recognized (2) I was placed in a room on the first floor, SPG preferred floor is on the 4th in this hotel. (3) Room was the size of a closet. (4) Wifi and internet were not working for my entire three day stay. (5) After traveling for over 16 hours the first thing I wanted to do was sleep; however, this was not going to happen due to the maintenance crew drilling/grinding in the room adjacent to mine from 900am until 530pm.I put ear plugs in however they were not effective because the drilling/grinding actually caused the walls in my room to vibrate. (7) Calls to the front desk for a room change were not answered. (8) I placed the "do not disturb" placard on the outside of my door; however, the cleaning staff still knocked on my door and tried to open it three times before I finally got up and opened it myself in order to tell them to leave me alone and that I did not need my room serviced. Overall this is the worst stay I have had at a Starwood property. I have stayed at this hotel before and have noticed a pattern of poor treatment in regards to American customers. My colleagues and I are all platinum members, but somehow all of us ended up in rooms on the two floors were there was construction.
August 11, 2013