Rated 5 out of 5 by Cameo2012 Great Hamburg experience
Great accommodation & dining experience in Hamburg! The roof top bar and restaurant "LeCiel" aside offer great food & wines complemented by an amazing view on the Alster. Casual place to meet in the sportsbar (groundfloor). Very nice service & staff!
March 29, 2014
Rated 5 out of 5 by TerriN Impeccable Service
The service at the propert was just wonderful. Each staff member made you feel welcome. The food n the restaurant was far above expectation along with the beautiful view of the Lake. The staff was educated on the wines as well as the menu. The room was okay, I was upgraded to a room overlooking the Lake so it was lovely. The only negative was that the shower curtain smelled a bit and when I mentioned this at check out, I was told that there was a refurbishment of the shower area planned. It was nice to know. That they knew that and was able to answer my concern.
March 22, 2014
Rated 5 out of 5 by Chipper Nice rennovation
Hotel has improved since I stayed last. It seems to be nearing the end of the rennovation.
March 23, 2014
Rated 4 out of 5 by SorenDK Great stay, until bedtime.
Overall we enjoyed our stay at the Hotel very much. The staff was helpful and the hotel was nice and clean. The bar at 9th floor is amazing at night. Unfortunately our room was a twin bed room (we did select single king size bed ad booking) and the staff couldn't get us another room. Also the clock at the TV was very well lighten which caused a non-dark room at night.
If those problems didn't exist it would be 5 out of 5, but those two minor problems took the top star from our romantic stay.
March 17, 2014
Rated 5 out of 5 by FWH61 Excellent Stay in Hamburg
My wife and I had a wonderful experience at Le Royal Meridien in Hamburg. From our reception until our departure, everything in the hotel exceeded our expectations. The superior room we had (with Alster lake view) proved to be exactly what we hoped it would be: comfortable and with a breathtaking view. The view from the restaurant on the top floor was similarly stunning. The breakfast buffet was excellent and we dined there twice: once for lunch upon our arrival and once for dinner.
March 17, 2014
Rated 4 out of 5 by Snowangel No priority to hotel guest in restaurant
Hotel is in perfect location and close to everything. Had otherwise enjoyable stay but was very disappointed on the last day when staff in rooftop restaurant would not allow to eat lunch due to restaurant being "fully booked". Had to eat in the bar and staff offered only bar menu. During the entire lunch 3-5 tables free in the restaurant which would have enabled eating better quality food with the nice view.
Wireless access in the hotel costs eur 90 which i find way too overpriced.
March 17, 2014
Rated 2 out of 5 by Smisu Smisu
Lack of SPG standards, you would expect from 5 stars hotel. Room not cleaned. There were problems with drainage of water from the sink and shower. Zero privileges for SPG members.
March 11, 2014
Rated 3 out of 5 by anchinnk Overrated
This is a nice hotel and the room was fine. As to staff, we had nothing to do with them, so we can't rate them. The only contact we had (check-in, check-out, luggage) was friendly and polite. The restaurant (le ciel) on the top floor is seriously over-priced. The cuisine was fine but not breathtaking. The prices will definitely take your breath away. You can get the same quality of cuisine for half the price or less. Also the staff never leave you alone. Every couple of minutes one of the ten waiters came to our table and asked some question. This is not service, it is annoying. The fact tht you can see the Alster river / lake is not terribly exciting. Particularly as you can't see sunrise or sunset from the rooms. The cost did ot include breakfast. In the room there is tea and coffee but no more or better than any motel.
March 4, 2014