Rated 4 out of 5 by Michael10 Making the extra effort..
Staff is very friendly and attentive. Breakfast until 1 pm on a Sunday speaks for Managment's understanding of traveller Needs. Go and experience great Bavarian Service.
December 9, 2013
Rated 5 out of 5 by MrMac Excellent Location
Arriving by train, we were able to WALK right across the street to the hotel upon our arrival. The hotel representative at the check-in desk volunteered to give us a city map and noted some areas of interest.
Our room was larger than most, especially for European rooms, and the bathroom had a separate shower and bathtub; nice accommodations.
The hotel is very close to the pedestrian walking area with many restaurants and shops, etc. For sightseeing, the tours leave from in front of the train station, which is across the street from the hotel. All around, GREAT location!
December 2, 2013
Rated 3 out of 5 by GlobalTraveler Good, not great
First of all, there is a number of good things about this hotel. First, the bed and the pillows are excellent. If all you will do here is sleep, you will get great rest. Overall the rooms are fine, nothing special, nothing bad. There is a pool which is quite nice, and was actually was the key deciding factor for why I chose the hotel. However, the pool is quite popular with families with small kids, which completely eliminates the zen factor. I came after work a few times, and the surroundings stayed very loud and splashy until closing time.
Now, to the really disappointing things: the room service menu is awful. There is nothing healthy on it. Not even a decent salad. I ordered three nights, and none of the dishes I ordered is something I would like to eat again. Plus, they twice ignored (or forgot) my requests to keep the dish not spicy. So the food is neither healthy nor delicious, which is a problem.
Can't comment on location credibly, since I drove everywhere, but the few places I did want to go to were always 20+ minutes away. The area immediately surrounding the hotel does not feel like a place I want to take a walk around.
There are no coffee machines in the rooms (and suites seem to be perpetually unavailable), so in line with other Meridiens they give you a coffee card which you can exchange for a coffee in the lobby. Unlike other Meridiens, they give you only one for the entire stay. I don't even drink coffee on a regular basis, but if I'm staying with you 20-25 nights a month, for weeks at a time, I feel like a paper cup of coffee is not something that should even come into equation. Nor should I have to wait for said coffee while the person whose job it is to make it does other things prior to surprisingly asking "Are you in a hurry?" -- Yes, and even if I were not, watching you count change is not my preferred way to spend time.
Another drawback: I did not feel appreciated as a Platinum member. The SPG counter is "undercover" and not respected. Upon check-in, one of the staff members was fairly rude. Fortunately, one of her colleagues stepped in and solved the situation quite easily, but come on! The desk tends to be very busy, and a couple of times I waited to speak to a concierge or one of the members for so long, I turned around and left.
In Munich's defense, I very rarely even feel appreciated by any of the Meridiens. After spending ~150 nights with them this year, I am still waiting for an exciting experience. It's almost as if they are doing Starwood a favor. In reality, the main (and often only) reason I am here is SPG, and constant hope that I will get a pleasant experience at a place where I spend far more time than at my technical home.
December 7, 2013
Rated 5 out of 5 by Texaslady2014 TV programs for English speaking guests
We had a great stay. However, one thing disappointed us: the only English language TV channels were news channels. Now they seemed to have entertainment channels in every other language but English. And then they charged 12-15 € for all of their movies, even old ones like Airplane, only animated movies were 8 €. Come on people, at least get one English language entertainment channel we can watch to relax at night in your comfortable beds.
December 2, 2013
Rated 5 out of 5 by Rick04 Great hotel and great location
Made to feel welcome from all hotel staff from arrival to departure. Checking in and out was easy, very efficient and quick. Although the breakfast room was very busy, the staff maintained an excellent service. Location was excellent for transport into and around the city. Highly recommend for business and holiday stays.
December 3, 2013
Rated 5 out of 5 by STGcanary Great hotel - shame you have to pay for TV!
Had a lovely stay in Munich to visit the Christmas Markets.
Le Meridien is in a great location, room was perfect, staff very helpful. Overall very relaxing and welcoming.
One niggle is that to watch TV channels or listen to music there is a charge...! When you pay 5* prices, I think that standard TV and music should be included....
December 2, 2013
Rated 4 out of 5 by Rudolfosaka 中央駅側、トラムの駅前
翌日夕方、アイスキューブが欲しかったのですが、宿泊フロア（確か8階）の設備は滞在中常時out of serviceでした。
November 28, 2013
Rated 4 out of 5 by Bea65 Frühstück im Restaurant
Leider konnte man das Frühstück im Restaurant
nicht geniessen, da das Personal mit Recht völlig überfordert war mit dem hinterlassenen Chaos auf und unter den Tischen der arabischen Gästegruppen.
Ich habe mein Frühstück in der Lobby in angenehmer Atmosphäre mit entspanntem und aufmerksamen Personal der Bar fortgesetzt.
October 18, 2013