Rated 4 out of 5 by AshuMumbai Nice Hotel with great location and facilities
During my stay of 10 days, I was very comfortable.
Few ares worth noting:
Indoor temp controlled Swimming was nice and quite big. However, a shower room closer to the pool would have helped as the passage to shower is long and with full AC.
Passage from reception to the lift which takes to rooms is bothering.
Breakfast spread is not that great for an Indian vegetarian like me. So I had to eat almost same things daily.
Men's refreshment area - Steam and Sauna - are quite good.
December 10, 2014
Rated 3 out of 5 by Essam68 bad experiences as usual
bad attitude of reception , abusing credit card
December 6, 2014
Rated 2 out of 5 by lolo80 Unworthy Experience!
Reference to your request in giving feedback on our stay at Le Meridien Amman Hotel, we're kindly informing you that according to our experience in the hospitality industry me and my husband, we were surprised with few points which reflected on our satisfaction as guests, and they are:
- The dark curtains in the room couldn't be open, cause the stick handle is not there, and it was really annoying cause we didn't see the daylight/sunshine at all!!
- The dark curtains white side is rot.
- The shower handle and the temperature handle are loose; the handles were out of their place and in our hand!
- We told the guest relation lady about our unworthy experience, and she replied back with unprofessional answer mentioning the sentence of "We are sorry, but we are working on maintaining the shower handles!!", we told her if it's like that, so why we took such a room which needed maintenance, and sorry the maintenance of the shower handle is not our problem to know about it!
- The cost we paid (128 JDs) for a night without breakfast is too much for such worthless stay!
For us we will never repeat the stay at Le Meridien Amman, it needs a big change as it's one of the very old hotels which needs ongoing preventive maintenance and professional staff to deal and answer the guests in a convenient way.
December 2, 2014
Rated 5 out of 5 by MajedHattar nice hotel
very nice great location
November 9, 2014
Rated 5 out of 5 by Lomac Lolan Mackey
I was more than pleased with the service and customer recognition that all the staff gave me and I observed others getting the same recognition. The staff made you feel important and welcomed
November 8, 2014
Rated 5 out of 5 by Alistair Excellent Stay
i had numerous telephone calls to ask if everything was to my expecteations and the staff couldn't have been nicer or more helpful, public areas very grand and well equipped. Rooms large, and comfortable, the gym was well furnished and maintained.
The rooms we clean, tidy and very comfortable indeed, the double bed was fantastic and i had three very quiet nights sleep.
I did have a slight problem with the water on arrival not been as warm as it could be, but the staff quickly managed the problem and rectified the issue
I used the club lounge on the 8th Floor and the staff in the lounge were helpful, professional and curtious at all times.
I throughly enjoyed my time at this hotel; and i will certainly look to return in due course to visit and explore Amman in more detail.
Room Tip: I stayed on the 8th Floor and in suite 832.
June 30, 2012
Rated 5 out of 5 by frank0716 Best in Amman
Just completed three glorious days at Le Meridien in Amman. Everything was perfect - great service and hospitality, a perfect room, excellent food and a great location. This is one of the best hotels in the mid-east. You get 5-star quality for a very reasonable price. And if you are an SPG Gold member, you are treated as royalty. You will not be disappointed.
April 23, 2012
Rated 1 out of 5 by USG123 Bad location, unhelpful front desk, look elsewhere!
First day the front desk was very helpful, but after check-in they ignored all requests and didn't lift a finger to help. Restaurant food was overpriced and at best mediocre. Drinks were overpriced, and bartenders were stingy with the alcohol. Room was fair, but smelled like an old shoe. Location was not friendly to walking anywhere, so eating/drinking/other services required getting a taxi.
Specific issues I encountered, when trying to use the printers in the "business center", which were out of ink, I asked the front desk to print off something for me (they had at least two working printers behind the desk) the attendant told me he wasn't sure if that was allowed, then ignored me for the next 20 minutes. Finally walked down the street to a competitor's hotel chain, walked in and asked if we could use their print facilities and was assisted 100% and without fee.
Also, if traveling on orders and you fall into a special "group rate" category, SPG will not give you any points for all the money you spent in their hotel… except for the overpriced food and beverage!!!
September 26, 2014