Rated 5 out of 5 by avja Very nice hotel
Had two separate one night stays before and after a visit to Jerash and Petra. Upgraded both times to a suite. Very comfortable room. Club room offered drinks and buffet. Breakfast buffet in dining room was very good and Firas Massdaha treated us like we were visitors to his house. All members of the staff were very professional.
May 19, 2015
Rated 4 out of 5 by Tarek75 : This hotel has great features
The whole experience was lovely. Please just add one or two hard pillow for people that prefer that kind of pillow like me.
April 17, 2015
Rated 4 out of 5 by Woody42 Good but not great
Look, this hotel has a lot to offer - the lobby is great, staff is friendly and there is a good selection of restaurants on the hotel property. To make this a GREAT property, the rooms are just too old with older decor. Grandma would love it!!! The restaurants are expensive in particular Benihana and the steak house. As important, there was no starwood recognition (i.e. no club floor upgrade or even a mention of it).
January 19, 2015
Rated 3 out of 5 by Ash1109 Hotel is centrally located but has poor aervice
I was very disappointed with the quality of service. I was requesting cups for drinking tea and staff informed us to use the glasses for drinking tea instead of giving fresh cups. We were not even given milk packets for two days and eventually we bought milk from room service. The pot in the room when we entered was also dirty. One of the tile also came out on second day of our stay!
December 21, 2014
Rated 4 out of 5 by AshuMumbai Nice Hotel with great location and facilities
During my stay of 10 days, I was very comfortable.
Few ares worth noting:
Indoor temp controlled Swimming was nice and quite big. However, a shower room closer to the pool would have helped as the passage to shower is long and with full AC.
Passage from reception to the lift which takes to rooms is bothering.
Breakfast spread is not that great for an Indian vegetarian like me. So I had to eat almost same things daily.
Men's refreshment area - Steam and Sauna - are quite good.
December 10, 2014
Rated 3 out of 5 by Essam68 bad experiences as usual
bad attitude of reception , abusing credit card
December 6, 2014
Rated 2 out of 5 by lolo80 Unworthy Experience!
Reference to your request in giving feedback on our stay at Le Meridien Amman Hotel, we're kindly informing you that according to our experience in the hospitality industry me and my husband, we were surprised with few points which reflected on our satisfaction as guests, and they are:
- The dark curtains in the room couldn't be open, cause the stick handle is not there, and it was really annoying cause we didn't see the daylight/sunshine at all!!
- The dark curtains white side is rot.
- The shower handle and the temperature handle are loose; the handles were out of their place and in our hand!
- We told the guest relation lady about our unworthy experience, and she replied back with unprofessional answer mentioning the sentence of "We are sorry, but we are working on maintaining the shower handles!!", we told her if it's like that, so why we took such a room which needed maintenance, and sorry the maintenance of the shower handle is not our problem to know about it!
- The cost we paid (128 JDs) for a night without breakfast is too much for such worthless stay!
For us we will never repeat the stay at Le Meridien Amman, it needs a big change as it's one of the very old hotels which needs ongoing preventive maintenance and professional staff to deal and answer the guests in a convenient way.
December 2, 2014
Rated 5 out of 5 by MajedHattar nice hotel
very nice great location
November 9, 2014
Rated 5 out of 5 by Lomac Lolan Mackey
I was more than pleased with the service and customer recognition that all the staff gave me and I observed others getting the same recognition. The staff made you feel important and welcomed
November 8, 2014
Rated 1 out of 5 by USG123 Bad location, unhelpful front desk, look elsewhere!
First day the front desk was very helpful, but after check-in they ignored all requests and didn't lift a finger to help. Restaurant food was overpriced and at best mediocre. Drinks were overpriced, and bartenders were stingy with the alcohol. Room was fair, but smelled like an old shoe. Location was not friendly to walking anywhere, so eating/drinking/other services required getting a taxi.
Specific issues I encountered, when trying to use the printers in the "business center", which were out of ink, I asked the front desk to print off something for me (they had at least two working printers behind the desk) the attendant told me he wasn't sure if that was allowed, then ignored me for the next 20 minutes. Finally walked down the street to a competitor's hotel chain, walked in and asked if we could use their print facilities and was assisted 100% and without fee.
Also, if traveling on orders and you fall into a special "group rate" category, SPG will not give you any points for all the money you spent in their hotel… except for the overpriced food and beverage!!!
September 26, 2014
Rated 4 out of 5 by eegem Massive hotel
Hotel is strategically located in Amman, vast hotel with good range of services.
September 17, 2014
Rated 5 out of 5 by srai Sobia
i had a very good experience with Le Meridian Amman. i cannot forget the lady standing outside the breakfast lobby Lida ,her greetings and warm welcome. When Hussein at reception says at your service, he really mean it. he helped me alot. In evening Ibrahim's warm welcome with Coffee and fresh kajoor, all together made my stay memorable. Thank you Le Meridian Amman Team!! stay blessed.
September 9, 2014
Rated 5 out of 5 by Traveller77 Fantastic hotel
This is a great hotel I enjoyed my stay the team was great and nice very helpful, location was also good
September 4, 2014
Rated 5 out of 5 by Eljey63 Excellent
Great service. Just from the cheek-in and over the whole stay we felt everybody is focused on making your stay a great experience.
Excellent restaurant services
Excellent hotel: I strongly recommend it.
September 1, 2014
Rated 5 out of 5 by RKHK Le Méridien Amman adding value to the city
Le Méridien Amman adding great value to the hospitality industry in Amman-Jordan.
August 28, 2014
Rated 4 out of 5 by fixt it is a very good hotel
all things considered it is a gd hotel.
August 17, 2014
Rated 5 out of 5 by Oumo Conference Facilities
We had a very comfortable meeting due to the great conference facilities provided. The staff that were given to work with us were excellent. Respectiful and very responsive to our needs.
August 17, 2014
Rated 3 out of 5 by Raad Not bad at all
The hotel is nice,however it is getting old
The room comes with a small HD tv
The Tv entertainment system is ordinary
Every thing else is just fine
August 15, 2014
Rated 4 out of 5 by Nick2510 Good Hotel
This Hotel is a good hotel
August 7, 2014
Rated 5 out of 5 by JLCD Fantastic Stay in Amman Jordan
My wife and I really enjoyed our stay. Our only disappointment was the Japanese and Chinese restruants were closed from the time we checked in on 27 July till 01 Aug. However we understand the reason was Eid. Our comment would be to say in the future they are closed during Eid. However again we really enjoyed our stay. Thank You
August 3, 2014
Rated 5 out of 5 by AbouRabi3 our stay was comfortable at the hotel
In general every thing was excellent, room comfort, staff, quality of sleep, all facilities, food & others. I will recommend this hotel to my friends.
August 2, 2014
Rated 5 out of 5 by Richard1234567890 Great hotel
Stayed two nights on holiday. Great room and facilities. Best buffet dinner I've had in thirty years of travelling! Good sized rooms and nice pool.
July 22, 2014
Rated 4 out of 5 by Haddad3 Great to stay in but not for kids
Great in everything, food, clean, rooms, Wi Fi service, near shopping centers etc.. But nothing prepared for kids. Though you find in the net that there is kids club and baby sitter but in fact there is NOTHING. there is no place in the pools for the kids. :-(
July 21, 2014
Rated 4 out of 5 by Traveller267 Great service
Excellent service shown by entire team. Some of the best I have seen outside Dubai. Far above other hotels I have stayed in Amman. Facilities are slightly better than other hotels in Amman, and are starting to get a bit dated.
I'll definitely be back,
July 15, 2014
Rated 5 out of 5 by Epiphan Staff are Wonderful and Hotel is the PLACE
I was met with extraordinary welcome and very smooth registration by Ms. Anas. The room was excellent with the expected amenities. Staff were wonderful. One feels that this is the PLACE to be while in Amman.
July 13, 2014
Rated 5 out of 5 by Retiredlady1 This hotel is extremely customer-focused!
Our flight & baggage had been delayed and we arrived into the hotel early hours on Monday 23/06/14. Staff at check in desk very sympathetic and upgraded the whole group to suites! Meant to be just for the night as a goodwill measure but when they discovered that all our baggage had still not been delivered the next day, they let us stay in the suites for the whole duration of 3 nights.
Concierge was extremely helpful in trying to help us locate our baggage by communicating with their contacts at Amman airport. They also gave us recommendations for where to eat locally and the places were really excellent!
Breakfast selection at the hotel was excellent and the staff always greeted us and asked if they could do anything more to please us.
The staff greeted us like long lost friends when we returned from Petra on the last night. They had kept our luggage for us having received the baggage on our behalf just the night before. The concierge had offered to send the luggage onto Petra for us but as the bags did not arrive until the end of the holiday, it was thought best to wait until we returned to Amman.
July 1, 2014
Rated 5 out of 5 by Jackie17000 A Pleasing Stay
The hotel amenities are great. The breakfast spread is vast, appealing and nutritious. The club lounge staff personality is very pleasing and the hospitality excellent.
June 30, 2014
Rated 5 out of 5 by chinook10 Beautiful Hotel
The hotel facilities were excellent in all aspects, the staff were very helpful particularly Ramsey the concierge, who tried to locate our lost luggage. The restaurant staff members Lida and Marie who were most helpful.
The bedrooms were comfortable and relaxing.
We would stay here again if we return to Amman.
June 29, 2014
Rated 4 out of 5 by Diyar01 Good Choice
The hotel has an excellent breakfast buffet, a good choice of restaurants from Chinese, Japanese, Italian, and Steakhouse. the staff at the front desk and restaurants are very friendly.
June 23, 2014
Rated 4 out of 5 by Farrouj27 The location of this hotel was great.
The hotel is in great location easy to go around the area. the lobby is spacious and we spend good time there. There is a variety of restaurants there. Service is very good. Staff are friendly and helpful.
June 21, 2014