Rated 5 out of 5 by Richard1234567890 Great hotel
Stayed two nights on holiday. Great room and facilities. Best buffet dinner I've had in thirty years of travelling! Good sized rooms and nice pool.
July 22, 2014
Rated 4 out of 5 by Haddad3 Great to stay in but not for kids
Great in everything, food, clean, rooms, Wi Fi service, near shopping centers etc.. But nothing prepared for kids. Though you find in the net that there is kids club and baby sitter but in fact there is NOTHING. there is no place in the pools for the kids. :-(
July 21, 2014
Rated 4 out of 5 by Traveller267 Great service
Excellent service shown by entire team. Some of the best I have seen outside Dubai. Far above other hotels I have stayed in Amman. Facilities are slightly better than other hotels in Amman, and are starting to get a bit dated.
I'll definitely be back,
July 15, 2014
Rated 5 out of 5 by Epiphan Staff are Wonderful and Hotel is the PLACE
I was met with extraordinary welcome and very smooth registration by Ms. Anas. The room was excellent with the expected amenities. Staff were wonderful. One feels that this is the PLACE to be while in Amman.
July 13, 2014
Rated 5 out of 5 by Retiredlady1 This hotel is extremely customer-focused!
Our flight & baggage had been delayed and we arrived into the hotel early hours on Monday 23/06/14. Staff at check in desk very sympathetic and upgraded the whole group to suites! Meant to be just for the night as a goodwill measure but when they discovered that all our baggage had still not been delivered the next day, they let us stay in the suites for the whole duration of 3 nights.
Concierge was extremely helpful in trying to help us locate our baggage by communicating with their contacts at Amman airport. They also gave us recommendations for where to eat locally and the places were really excellent!
Breakfast selection at the hotel was excellent and the staff always greeted us and asked if they could do anything more to please us.
The staff greeted us like long lost friends when we returned from Petra on the last night. They had kept our luggage for us having received the baggage on our behalf just the night before. The concierge had offered to send the luggage onto Petra for us but as the bags did not arrive until the end of the holiday, it was thought best to wait until we returned to Amman.
July 1, 2014
Rated 5 out of 5 by Jackie17000 A Pleasing Stay
The hotel amenities are great. The breakfast spread is vast, appealing and nutritious. The club lounge staff personality is very pleasing and the hospitality excellent.
June 30, 2014
Rated 5 out of 5 by chinook10 Beautiful Hotel
The hotel facilities were excellent in all aspects, the staff were very helpful particularly Ramsey the concierge, who tried to locate our lost luggage. The restaurant staff members Lida and Marie who were most helpful.
The bedrooms were comfortable and relaxing.
We would stay here again if we return to Amman.
June 29, 2014
Rated 4 out of 5 by Diyar01 Good Choice
The hotel has an excellent breakfast buffet, a good choice of restaurants from Chinese, Japanese, Italian, and Steakhouse. the staff at the front desk and restaurants are very friendly.
June 23, 2014