Rated 1 out of 5 by USG123 Bad location, unhelpful front desk, look elsewhere!
First day the front desk was very helpful, but after check-in they ignored all requests and didn't lift a finger to help. Restaurant food was overpriced and at best mediocre. Drinks were overpriced, and bartenders were stingy with the alcohol. Room was fair, but smelled like an old shoe. Location was not friendly to walking anywhere, so eating/drinking/other services required getting a taxi.
Specific issues I encountered, when trying to use the printers in the "business center", which were out of ink, I asked the front desk to print off something for me (they had at least two working printers behind the desk) the attendant told me he wasn't sure if that was allowed, then ignored me for the next 20 minutes. Finally walked down the street to a competitor's hotel chain, walked in and asked if we could use their print facilities and was assisted 100% and without fee.
Also, if traveling on orders and you fall into a special "group rate" category, SPG will not give you any points for all the money you spent in their hotel… except for the overpriced food and beverage!!!
September 26, 2014
Rated 4 out of 5 by eegem Massive hotel
Hotel is strategically located in Amman, vast hotel with good range of services.
September 17, 2014
Rated 5 out of 5 by Alistair Excellent Stay
i had numerous telephone calls to ask if everything was to my expecteations and the staff couldn't have been nicer or more helpful, public areas very grand and well equipped. Rooms large, and comfortable, the gym was well furnished and maintained.
The rooms we clean, tidy and very comfortable indeed, the double bed was fantastic and i had three very quiet nights sleep.
I did have a slight problem with the water on arrival not been as warm as it could be, but the staff quickly managed the problem and rectified the issue
I used the club lounge on the 8th Floor and the staff in the lounge were helpful, professional and curtious at all times.
I throughly enjoyed my time at this hotel; and i will certainly look to return in due course to visit and explore Amman in more detail.
Room Tip: I stayed on the 8th Floor and in suite 832.
June 30, 2012
Rated 5 out of 5 by srai Sobia
i had a very good experience with Le Meridian Amman. i cannot forget the lady standing outside the breakfast lobby Lida ,her greetings and warm welcome. When Hussein at reception says at your service, he really mean it. he helped me alot. In evening Ibrahim's warm welcome with Coffee and fresh kajoor, all together made my stay memorable. Thank you Le Meridian Amman Team!! stay blessed.
September 9, 2014
Rated 5 out of 5 by frank0716 Best in Amman
Just completed three glorious days at Le Meridien in Amman. Everything was perfect - great service and hospitality, a perfect room, excellent food and a great location. This is one of the best hotels in the mid-east. You get 5-star quality for a very reasonable price. And if you are an SPG Gold member, you are treated as royalty. You will not be disappointed.
April 23, 2012
Rated 5 out of 5 by Expat Meridien Amman
The staff at this hotel is nothing short of remarkable. Each and every one of them go out of their way to make sure you are comfortable and happy while at the hotel. I will stay there again and again
December 5, 2011
Rated 5 out of 5 by Traveller77 Fantastic hotel
This is a great hotel I enjoyed my stay the team was great and nice very helpful, location was also good
September 4, 2014
Rated 5 out of 5 by Eljey63 Excellent
Great service. Just from the cheek-in and over the whole stay we felt everybody is focused on making your stay a great experience.
Excellent restaurant services
Excellent hotel: I strongly recommend it.
September 1, 2014