Rated 3 out of 5 by Dany74 Make it better
Usually rooms were much more clean
Found like black mascara on the te pillow
And to much perfume on
November 3, 2015
Rated 5 out of 5 by Mclizzy great stay
Great customer service, very helpful staff, clean & tidy rooms
July 14, 2015
Rated 4 out of 5 by irashid Great People
The hotel working under rigid local rules is performing very well. In particular mention must be made of the guest relations where the service is beyond the call of duty.The staff are very courteous and helpful and look into the problems fast. Good management.I had a pleasant stay.
November 15, 2014
Rated 4 out of 5 by NomadME2014 Hotel for non-Muslims staying in Medina
Only 20 minutes along the outer ring road from Medina airport, the Meridien is an ideal choice of accommodation, in a convenient, non-haram location, providing a warm welcome for non-Muslims.
November 3, 2014
Rated 2 out of 5 by munzer Couldnt sleep 2 night
couldn't sleep for 2 consecutive night because of the loud music coming from the wedding parties and when I requested to talk with the manager for 2 times always I was informed that not available.. even when I called the reception many times ,no response
I stayed at this hotel because it is the only starwood hotel in that area
August 22, 2014
Rated 3 out of 5 by AbuYousef bad experience
The reception staff at this hotel prefer not be bothered by us customers; they are irritated when you ask about anything, and are very short on words responding. In their vocabulary you will never hear the words "welcome" or "have a seat" or "please" or "thank you" or even "Good bye", the phrases you're used to hear when staying at a 5 star hotel. I asked for the Laundry service; response: "call us after 9:30am". Okay, I will iron my own shirt, so do you have an iron and ironing board?; response "no". I ordered room service; the main course arrived cold, and my desert was stale. Make sure you check your bathroom, before you unpack and settle in; My bathroom had a real bad smell. This was all comical to me, because I was just staying there for one night. Its a shame because this used to be a nice place to stay at, when visiting my favorite city of Medina. I just feel sorry for anyone who has to stay at this hotel for any extended period of time.
August 14, 2014
Rated 2 out of 5 by davidc652 Quality of service is very poor
I found this hotel very noisy both from other guests and the car park. Very poor customer service......I requested room service and was told to call back in 20 mins, check out was an adventure!!!!
No fitness center!!
June 24, 2014
Rated 5 out of 5 by masif Hotel with great view
peaceful place not much crowded staff are healpfull
June 22, 2014