Rated 5 out of 5 by Davie1874 Hotel Stay DChalmers 2/3 Jan 14
My stay at Le Meridian (Airport Road) was excellent. My arrival and the interaction with Margia when I received an upgrade to executive to the airport drop off on my departure. Margia was very professional/helpful to me as the customer. I have stayed at Le Meridian frequently since 2009 and the experience has only got better.
January 4, 2014
Rated 3 out of 5 by PAS1999 Business trip
I have stayed at this hotel on 5 or 6 occasions now and always thought that the rooms could do with a bit of a refurb other than that the rest was all ok. Not on this occasion though. The pool area's looked like they could do with a good power hose to clean them the gardens looked slightly neglected. The service not up to the normal high standards. I also had cause to complain and where the staff are normally very happy to help they did not seem to understand my problem. Almost as if you go off their script they did not know how to adlib!
Ramadan also started during our stay and although we know that would be the case not during the booking process or before we travelled did the hotel warn us that all the bars but 1 shut and there is no music at all and no alcohol until after 8pm. Not a big issue for us but if I was there on holiday I would have liked to have been warned when booking!
July 26, 2012
Rated 5 out of 5 by nico1 Another excellent stay
It's always a pleasure to be welcomed back at Le Meridien in Dubai where the staff are all excellent and accommodating to every need.
Although the rooms are all somewhat small for a 5 Star Hotel I believe the Hotel should allow all guests to have free high speed internet access - something which everyone needs and other 5 Star Hotels are already providing at no additional cost in their room prices.
July 2, 2013
Rated 5 out of 5 by Luc1 Excellent combination business and leasure
After a long flight, followed by long days with business meetings, It was always a pleasure to return to the Royal Club accomodations. Staff is very friendly, accurate and always there to help out. The (new) rooms are very well equipped and offer all elements to combine work and be in a relaxing environment.On my next trip to the M.East I will definitely try to fit in a new stay at the Meridien!
June 24, 2012
Rated 3 out of 5 by Phil013 Very close to airport
Recommended on the basis of proximity to airport, room cleanliness & friendly staff. Also Dubai Mall only 35-40 DEM away by metered taxi. Seafood Market Restuarant well worth the visit even if only on short layover at airport. If staying make sure you ask for room with large window and preferably on ground floor with patio. Large windows available on both ground and second floor.
November 2, 2013
Rated 5 out of 5 by donnie61 Returning to Afghanistan
Totally Awesome from the moment i am greeted at the door to the executive reception team (esp) Mary to being walked to the room the drink,the fruit platter, to all the wonderful places to eat. Buffet Breakfast to die for!! Seafood Night (i took a good friend and he was amazed) at the price and all the different foods to the wonderful peopke at dubliners, Warehouse and the outside bar at Jules where they serve one of the best Mojiotos in Dubai ask for Anztel to make if for you!! You will nver want to try a different drink to the checkout and ride to the airport the whole time you are treated liek one of there family not just a customer. Dont for get a spa treatment with Lynn for a manicure and pedicure and a tahi massage and reflexoilogy and i am sorry i forget her name but yes the world will be all in balance for you. And they have the christmas Spirit look at the huge tree in the pearl bar
December 14, 2012
Rated 1 out of 5 by afaris Exceptional service
I am met with a friendly and welcoming smile. After the exceptional staff at the Executive club, check me in and I enter the clean and fresh room, my room has a garden pool view and I feel relaxed and refreshed. I will have dinner at my favorite Japanese restaurant Kiku and look forward to a great sleep in my comfortable bed. One of the best maintained and run hotels in the world. Keep it up!
September 17, 2012
Rated 2 out of 5 by FWK2012 Disappointing visit
Although my itinerary specified early check-in / ETA 0130 hours, neither concierge at airport nor hotel had record of this fact. Although the hotel staff reacted promptly and properly, the assigned room had unpleasant musty odor. There was also mold in the shower. It was unclear how often this room is used. This was perhaps my 4th stay at this hotel. Previous stays were uniformly excellent.
September 29, 2012
Rated 5 out of 5 by Davidjon A Gem Adjacent to the Airport
On both the recent occasions (Dec 2012 & Jan 2013) when I have stayed at Le Meridien Dubai (and on several occasions in 2004 whilst transiting to Kabul) I have found the Staff to be truly courteous, welcoming, polite and efficient. They are a great boon to this establishment.
The rooms are clean, the beds are comfortable and the food is top class.
Nothing more really needs to be said...
January 8, 2013
Rated 4 out of 5 by mcmoh Great hotel for short stopover
Hotel is great in all areas except staff needs to educate themselves with the telephone rate cards in the room. For a toll free #, the rate card shows dhs 2 per call (30 minutes) whereas I was charged dhs 2 per minute (locall call). When I brought to their attention, the bill was reduced by 50% percent. Frankly does not care for few bucks but rate cards are misleading.
November 3, 2013
Rated 4 out of 5 by Cymro Needs to get up to date
Stayed twice at this Hotel. First was a "stop-over" booking and room etc to high standard. Second/most recent was an enforced wait when Emirates flight was late into Dubai and missed ongoing Emirates flight. This time we were in a less salubrious part of hotel (are these rooms to an older standard and kept as day rooms for missed connections?)
However, main complaint is no free WiFi.
December 20, 2012
Rated 4 out of 5 by eddy236 phone charges
I am very disappointed about the charge of the phone use. I attempted to make several phone calls using the room phone, I was not aware that every number dialed wither it connected or not was a charge from the hotel. Although none of my calls met its intended caller, I was charged for dialing out.
It would be advisable to let your guest know about this. Thank you have a great day.
August 6, 2013
Rated 2 out of 5 by Falcon420 Room
It was a big hotel in a nice location, the restaurants experience were very good, and I enjoyed drinking. however the rooms need major upgrade, the carpet was dirty, the decor was terrible, century old furniture, the color and texture of the room and room smell like smoke, even though, the room was NONE Smoking room. Le Meridien needs major room improvement .
December 10, 2012
Rated 5 out of 5 by BBABigbrother Fantastic people
The Le Meridien hotel Dubai is an excellent ambassador of the hospitality of the Arab world. The check in team were professional and yet very warm. They made me feel at home, they treated me like a first time guest but made sure that I was a comfortable seasoned guest. And the entire dining experience was personalised but not intrusive. Well done, I thoroughly enjoyed my stay.
July 15, 2013
Rated 5 out of 5 by Mohammad1981 Best hotel in Dubai
The hotel is very close to the airport, in a good location. Rooms are very clean and the service is excellent. Stuff so friendly and helpful. Swimming pools all the around the hotel. There are many restaurants and bars where you can spend a good time at any time. Night life is very beautiful and crazy. It's just a perfect place and I feel so happy every time I book there.
June 15, 2013
Rated 3 out of 5 by Nottoimpressed46 Not to Happy with service
Was not happy with the Hotels on line booking details and service at the Hotel as a whole
The Hotel is really not the cheapest and as such expected better than having to bring too the receptions attension on more than 3 occasions that my electronic room key had a fault, and had difficulty gaining entry to my room, and it still did not get rectified, plus other issues that
September 3, 2012
Rated 4 out of 5 by unhappy778899 Arrival and check-in
I rented a room in the Royal Club section of the hotel and at the time of making the reservation, I mentioned that I would arrive at 15:00. I was promptly there at 15:00. Then they did not have a room ready yet for occupation. They did not inform me of this fact, but left me sitting there for about 30 minutes just waiting and not knowing what is going on.
January 4, 2013
Rated 5 out of 5 by Derrick50 October Stay
Upon arrival I was reconnized by a concierge who welcomed me back to the hotel and assisted with my luggage to my room. Upon arrival to my room I was called by guest services to check if everything in my room was acceptiable. The hotel staff is alway friendly and helpful at all times. I have stated at this hotel on several occassions and have not had any bad expierence.
October 29, 2012
Rated 5 out of 5 by Mohannad01 I feel very comfotable and relaxed
I just feel that I am very relaxed, the staff makes everything available at glance.
The room is very comfortable.
All my needs are met.
Restaurants, fitness center, all other facilities are fantastic, in addition the staff at every part of the hotel makes you feel at home.
-Last but not least, the location of the hotel is fantastic.
December 1, 2013
Rated 5 out of 5 by Souheil Amazing World Class Hotel
The hotel staff was amazingly classy, and the fact that i am a Gold Member was highly recognized by the hotel staff, and we were offered an immediate upgrade to the exccutive rooms, and on top of that a free Breakfast for 2.
most SPG hotels are giving us the proper treatement, but Le Meridien Dubai exceeded all of them by far.
thanks SPG, and thanks Le Meridien Dubai.
February 6, 2013
Rated 5 out of 5 by happy100percent Special requests have always been met.
This hotel always endevours to meet the requests of the guests and has always met my own special request every time I stay including this time. I like to stay in the same room each time and that has always been granted. The staff always do the maximum to enhance your stay and make it as troublefree as possible. I will definately use the hotel every time I am in Dubai.
August 11, 2012
Rated 5 out of 5 by AltheDago The best place to stay in Dubai I've found so far
Le Meridien features spacious, well-appointed rooms and gorgeous lobby and grounds. Dining choices are varied and diverse and the food was uniformly excellent. The bed was just right, though I still can't fathom the current infatuation with duvets instead of blankets.
All-in-all the best value for a hotel in Dubai that I have tried in the last 2.5 years.
October 17, 2013
Rated 3 out of 5 by maplepilgrim Nice hotel, but poor service
After 4 stays in this hotel I have yet to have a efficient check in and always an especially poor check out experience.
Every single time I book a car to the airport in the morning there is always a problem.
When in my room I am constantly interrupted by staff asking me if everything is ok. 1st time of asking perhaps, but certainly not after the 5TH time of asking!
March 5, 2013
Rated 3 out of 5 by LJANKO Poor lever of the reception desk
Xhen I arrived during the 1st nigt of my stay, I was not welcomed by the reception desk. The employee was not polite, nocommercial words, and was realy not at the level I was expecting from a 5 stars Hotel. I'm a frequent customer of the Meridien Dubai, and was very disapointed by the behaviour of this employee.
For that reason, I'll NOT stay in your hotel anymore
March 11, 2013
Rated 5 out of 5 by USA52 Outstanding Hotel
This is an Outstanding Hotel, above all other Hotels in the area. The Hotel is right next to the airport. All of the dinning you can think of, will be in the Hotel. Pools are very nice with a wonderful court yard. The Staff here really makes the Hotel. Very fast check in and check out. Most of all the Staff make you feel like you have known them for a long time.
July 24, 2013
Rated 5 out of 5 by DocWatson Excellent stopover, great for longer stay
I've previously stayed at this hotel, so my recent stay in April 2013 was no surprise: it was simply great.
This time (as in some stays before), my stay was part of my Emirates flight via Dubai, though I've also had separate vacation stays before.
The hotel is efficiently run, the staff are both helpful and friendly, and the room was exactly suited to my needs.
April 23, 2013
Rated 4 out of 5 by ray50 The Diamond Square of Sleep,Eat,And Enjoy
it is an enjoinment hotel its a international city full of elegant restaurants of all cuisines that you like with top chefs and nice staff ,comfortable rooms, far of noise near of airport ,no beach but huge professional swimming pool, you can feel the originality, hospitality and the experience of services .the rate little high but affordable ,breakfast excellent
April 11, 2013
Rated 5 out of 5 by Packer1952 Very convenient to airport
Arrived in Dubai too late to feel like pressing on to final destination of Abu Dhabi. Transportation to the hotel was very timely and not too expensive. Very convenient to airport but also easy access to the freeway when it was time to head down to AD. Staff was very friendly and helpful; restaurants were excellent. Room was very comfortable.
November 5, 2013
Rated 3 out of 5 by colinM Wifi is rubbish, rooms need refurbishment, too many decisions
First the wifi in the hotel was the worst I have experienced in a very long time it was very slow dropped out all the time made my life very difficult.
Second the bathrooms are old and need replacing
Third - on checkin TOO MANY decisions from wanting fruit to it being spliced or not to not having towels replaced . Also FAR to many pices of information on paper
March 24, 2013
Rated 5 out of 5 by John2323 President
Hosipitality and Service was outstanding, the rooms were great and the resturants were fabulous
February 3, 2014