Rated 2 out of 5 by ryanm84 Would NOT go back
It's not that it's a horrible hotel, but it should not be allowed to be called a Le Meridien. When I walked in, I was instantly engulfed in cigarette smoke. You can smoke in the lobby, it's disgusting. Then I got to my not so nice room. It was big, but the bed was not what I'm used to for a Le Meridien. The most foolish part about the room was that in order to turn the front hall lights off, you had to kill the master switch, which turns off all the plugs. It's the most ridiculous design. All in all, it's not the worst hotel, but I've stayed in nicer for $50 a night. Can't believe Starwood let's this place be associated with them. Not a good representation of their brand.
November 15, 2014
Rated 5 out of 5 by ODN2014 Great Hotel
Always a good place to stay. Deira City Centre is close and several restaurant in the immediate area. Staff is always welcoming. Joseph the Manager is outstanding.
October 17, 2014
Rated 5 out of 5 by kkkumar brilliant service
great service from entire staff
October 3, 2014
Rated 4 out of 5 by faruk M.D.
Hotel was with the very good room .near to the airport. Hotel staff was very helpful.it was not so expensive.
September 28, 2014
Rated 5 out of 5 by khalia Good customer service
Hotel has a great location,close to metro,staff are very friendly and proactive
September 24, 2014
Rated 5 out of 5 by YBS1 Friendly service
We have stayed in this hotel many times and would recommend the extraordinarily friendly service. It is like having another home.
Joseph, the manager always replies promptly to our requests and makes sure my requirements are met before I arrive ( I am allergic to feathers so they have to change pillows and duvets).
The receptionists always have a friendly welcome, no matter what time of day or night. The porters are quick to deliver baggage and any other service required, (door opening, helping with shopping to the room,taxis etc).
I would heartily recommend this hotel to anyone who values good service.
August 17, 2014
Rated 5 out of 5 by daveo01 club floor facilities
was disappointed with availability of hors d'oeuvres/evening cocktails as confirmed in my booking. i was of the understanding there was a club lounge and this was one of the reasons I booked this rate. in fact evening cocktails consisted of a 100 dirham bar credit and hors d'oeuvres was a plate of potato crisps. guests 3 doors down the hall (room 310) had a late party with the door open on my first night and sleeping was impossible. I called reception 3 times until 2.30am to report the noise. I wasn't impressed.
August 10, 2014
Rated 1 out of 5 by MrademSPGPlatinumAsia Warning: No SPG Recognition
No Points + No Stay Eligibility + No SPG Recognition = No Return. I didn't see the small disclaimer that Starwood has on its website for this. I believe it should be more prominent. Given the plethora of choices in Dubai, I will never return to this property again.
Separately, the hotel is very poor. It is located in a strip mall; features a very small pool, dark room, poor customer service - particularly at the reception. Twice I had to walk around the hotel to look for someone to buy a coffee or drink from. The gym was not bad and had decent equipment.
January 2, 2013