Rated 4,4 out of 5 by 105
Rated 3 out of 5 by urs55 Verbesserungen
Das Personal sollte lernen zu schauen, zu hören = Aufmerksam sein gegenüber Gästen. Betrifft das Personal am Morgen und Abend in den verschiedenen Bereichen.
Sehr zufrieden waren wir mit dem Personal am Pool und an der Rezeption/Auskunft
27. Mai 2013
Rated 5 out of 5 by Robert80 Wonderful hotel
The size was nice, not too big and not too small. Excellent service.
29. Dezember 2013
Rated 5 out of 5 by Israa NICE STAY
Everything was great specially the service and the staff was so helpful and friendly..
11. Dezember 2013
Rated 5 out of 5 by Kellyob1 Relaxing!!!
Great hotel, excellent staff! only complaint is I requested a Club room Prior to departure which includes transfers I only had this confirmed on arrival so I had to arrange transfers with another company.
10. Dezember 2013
Rated 5 out of 5 by Wonga 5* Hotel
The hotel, staff, service & food couldn't be faulted. Every needwas catered for. The pools & beach facilities were excellent.
4. Dezember 2013
Rated 5 out of 5 by MoscowJoe Excellent hotel and friendly helpful staff
We stayed in a Club Room and were very pleased. The staff in the Lounge were excellent, friendly, attentive and always happy to help, really made me and my Fiancee feel welcome and relaxed. I would really praise them all very highly.
The drivers on the airport transfers were professional but also friendly, the transfer was a really great service much appreciated after a flight and the stress of travelling.
We used the concierge service and they too were attentive and efficient. We had some issues with an excursion and a hire car, the guys got on to it and sorted it out.
The facilities in the hotel were good, the pool and the private beach were good features, clean and well maintained and again staff all professional and friendly.
Overall we were very happy with the hotel and the staff were excellent, we would reccommend to friends and will stay again when next in Dubai.
2. Dezember 2013
Rated 5 out of 5 by Wieslaw3112 Plain outside but great facilties inside, lovely.
Clean, close to beach for relaxation, helpful staff and good travel/tour adviser next to lobby. Good facilities for beach sports, water-skiing, boats, etc. Great tour adviser...Russian lady, bvery helpful. Good faciltiesd in hotel next door as well. Great buffet opportunities.
17. November 2013
Rated 5 out of 5 by uhayat SPG Participation
It is really disappointing that this wonderful hotel is not participating in SPG..
8. November 2013