Rated 2 out of 5 by Deep12 Hotel Beach
When welcoming guests, suggest to ensure that the recpetion desk person is well informed and trained to ensure that they provide ALL details pertaining to that part of the hotel and benefits that come with the room. For e.g. the reception did not tell us that with the tower room the breakfast can be delivered to the room complimentary
September 9, 2013
Rated 4 out of 5 by Imnot1099 Nice, but a few issues
We arrived in Dubai and was greeted by a rep from LRM, they transported us in a BMW 740I to the hotel. The ride was very nice and I couldn't asked for anymore. Check-in was done at the special check-in for Royal Club Members. After checking in they brought me up to my suite located in the tower (room 4007), they showed me the features and how to operate the lights.
Inside the room was a fresh fruit plate, replaced almost daily, a bottle of wine, and chocolates. I thought this was a nice touch. The furniture seemed dated, and was not acceptable for a 5 star hotel. There were numerous scratches and dings on it. The carpet was also dated, but was fairly clean.
The bedroom was large and spacious, but the mattress was a little firm for my liking. The bathroom was good except one minor problem that I experience, while taking a shower the water temperature would fluctuate between hot and cold depending on other rooms usage. The shower wasn't equipped with a regulator or it was broken. But this was the only problem that bothered me the most about the room.
Service was great especially from Eddy at Guest Relations and the 4th floor housekeeping staff. They handled every task and made me feel right at home.
Now for the disappointment part, it came at the pool. The pool staff wasn't very attentive, I had to walk and get my ice bag with cold towels. Never once in 6 days, did a pool staff employee come and ask if I wanted to order a drink or food. On the last day of my trip, I sat out by the cabanas and I noticed a more attentive staff. I ordered numerous drinks and food and enjoyed my day. What surprised me the most after reading everyones reviews, I was expecting I would have to use a fly swatter to stop the pool staff from asking me if I needed anything. That was not the case.
I visited their spa, twice. I will say for the ladies, your spa is nice. For the men, well its just plain subpar. I signed up for a sixty minute massage. The waiting area is a small room with two couches, mixed men and women. There is very little privacy. When its your time, you are escorted into the massage room. There is a hook on the back of the door, but no cabinet or drawers for storage of clothes. Allen, the therapist was good and I have no complaints with his service.
I also visited Royal Cuts for a haircut & pedicure. The mens salon is in the basement. I had an appointment for 1800. I showed up on time and was made to feel that there was no appointment made. After 15 minutes of trying to figure things out the women who was going to do my pedicure arrived. The pedicure I received was sub-par. She had me stick my size 12 feet in glass sink bowel that was located on the ground. They soaked my feet for a minute before she raised my foot and placed it on her leg to begin. It was very awkward and uncomfortable. When she finished I was ready for my haircut. The pedicurist did not tell the stylist I was there, and I had to wait until he finished his other appointments before I could get my haircut. What I found out was, my haircut should've been the first so it doesn't interrupt the flow of appointments.
The staff in the Royal Club Lounge did a great job in food and service. Check-out was easy and seamless.
Overall, this is a nice hotel, but not quite up to a 5 star standard.
September 6, 2013
Rated 5 out of 5 by mego this hotel has great features
This holiday was the best in my life , everybody was friendly and the place is wonderful
September 5, 2013
Rated 5 out of 5 by Kettle282 Service is impeccable
I do not usually write reviews but this was our fifth year/sixth visit to Le Royal Meridien and I would highly recommend the hotel to anyone. We are a family of three, my daughter is 10 years old and all our needs and expectations are fully met. The service is second to none. You will not want for anything. Everyone looks after you.
September 3, 2013
Rated 5 out of 5 by Gwlad1602 Honeymoon Bliss
An absolutely fantastic hotel...perfect location! Very spacious comfortable rooms. The hotel staff were so accomodating and we felt very special as a honeymoon couple. We can not wait to return.
September 1, 2013
Rated 4 out of 5 We keep coming back
this is our 6th year at Le Royal Meridien and we love the tower building services cleanliness food staff attention to guest needs and the hotels special touches they strive to offer. We have tried other hotels in Dubai but Le Royal gets our number one vote each time. You've got to try it once and you to will we hooked. Thanks Pam and Mark
September 1, 2013
Rated 5 out of 5 by Bulder Great Holiday and excellent hotel
We had a great stay on this hotel - high level og service and smiles all over. We had a nice room and a great view. Only downside is the cost level which we found to be on the high side.
September 1, 2013
Rated 4 out of 5 by Kbee505 Exemplary Staff make this stay enjoyable.
I was delighted with our arrival at Le Royal Meridien. Staff quickly helped with our luggage and directed us to reception. They were efficient and provided us with a room upgrade, a cool towel and a fresh mango juice!
We were shown to our room and the features highlighted along with breakfast times etc.
The room was very spacious and looked out over the pools and beach.
Air-conditioning was wonderful in the 38 degree heat.
All staff that we encountered were happy, polite and receptive to helping.
Pool temperature was perfect and swimming at the beach was very special.
We would love to return.
August 29, 2013
Rated 5 out of 5 by JDHBRID August 2014
Fantastic stay at our favourite hotel yet again ! well done to Mark and all the TEAM !!
The new tower club lounge is fantastic we applaud the moves you are making, Elroy and his TEAM all did their best to accommodate all our needs. The new twist to Ossigeno with Angelo installed is now a restaurant we look to visit !!
All your staff have been an absolute pleasure to us be it from towel station, pool, room boy (JAY) !! EXCELLENT ONE AND ALL !!
The exciting plans continue Club soon to open along with 2 more exciting restaurants to consider and MAYA we loved it "fantastic atmosphere & fantastic food" the first time we had been able to visit due to all the work previous and to find Julius as attentive as ever "fantastic"
NOT ONE BAD COMMENT !!! Keep it up and we look forward to seeing you next Aug & Oct
John & Joanna
August 26, 2013
Rated 5 out of 5 by Keithf888 Yet another great holiday!!
I have stayed at Le Royal Méridien Beach Resort & Spa on 6 or 7 occasions now and have never been left wanting or disappointed. From stepping into the hotel the staff can not do enough for you. The attention to detail has been consistent and has made the difference. My family always enjoy our holiday here and again we left feeling as if we had been treated very well, in lovely surroundings by superb staff - Thank You! we shall be returning again!
August 25, 2013
Rated 5 out of 5 by Fudge1 Friendliest staff met so far in dubai hotel
Have stayed in dubai several times, this hotel has the best gardens and pool facilities that I have come across so far. All staff were friendly, chatty and extremely helpful.
Myself and husband cannot wait until we can book another holiday to dubai and stay at the hotel again.
August 25, 2013
Rated 5 out of 5 by CharlesDEE Pleasant Stay
Breakfast was very well done!
Lunch spread is very nice also - but expensive... US$40-ish per person!
Frozen towels and water bottles by the pool in the middle of July were a nice touch, so were the complimentary slushies and golf cart rides around the property in the baking sun.
Had to haggle a bit with the manager on duty to get a late check-out which slightly took the buzz off our stay. Finally they conceded and it was very well received and appreciated. The hotel 'appeared' to be half occupied - it was the middle of Ramadan.
We will stay again though - fantastic for the price. The staff is very friendly and thorough, but beware the extras - they do add up.
August 24, 2013
Rated 5 out of 5 by Bertieamanda Staff are exceptional
This hotel is one of the best if not the best I have stayed in. The facilities cater for all ages, my wife loved the spa, my daughter the kids club, myself the pool areas. Room with sea view was excellent, had easy access to private beach which was amazing. The little extras llike free bottled water, cold towels, and sprays at pool are an excellent touch.What makes the Royal Meridien stand out are the staff, they are an absolute credit. The housekeeping staff must have tidied our room every time we left it! Even for an hour! Nothing was to much trouble, we were treated like royalty from the minute we got there to minute we left. I would never stay anywhere else!
August 21, 2013
Rated 5 out of 5 by Andy77 This hotel has great facilities and service
From the moment we arrived to the moment we left the service and experience was fantastic, I would strongly recommend this hotel to anyone.
August 21, 2013
Rated 5 out of 5 by MRRLS Perfect Atmosphere
I have been stayining in Dubai at various location for the last 6yrs. OMG this place is farmost the best stay not only in Dubai but the best place I have ever stayed in the world. This is our place when you stay Dubai, you most include the Le Royal Medridien.
August 19, 2013
Rated 4 out of 5 by Razzou Great Beach, Good Outlets ... Just Improve SPG Recognition
Got a tower sea-view room for my Platinum status; nice balcony and furnishing. The club lounge is spacious but with less premium drinks on offer vs other SPG properties in Dubai. One of the best beach areas I've seen, with a pool-bar serving you whilst in-water. Room service and F&B outlets leave little to be desired.
Wished they upgraded me to one of the available suites as I extended my stay another 4 days. And wish I got the double-points per the SPG promotion (it turns out this hotel did not participate). Had to also sort out the less-than-actual room nights they recorded towards my SPG membership.
Still, one of the better beach properties in Dubai.
August 19, 2013
Rated 5 out of 5 by Torez24 Very good Stay
I had a great stay at the Le Royal Meridian. the service was very prompt and the hotel staff was very courteous.
August 18, 2013
Rated 5 out of 5 by Julieb159 Wish I could stay longer
This hotel was amazing! My partner and I stayed for 3 nights. The staff went above and beyond to make sure all our needs were met. Upon arrival we were kindly greeted and was offered juice. The room was very very spacious and the buffet selection was wide.
Only improvement would be to speed up the check in time.
Overall I wish I could have stayed longer so that I could enjoy the hotel amenities more!
August 17, 2013
Rated 5 out of 5 by Saif76 One of my best hotels
when ever I plan to come with my family, I think about this hotel. the hotel provides an excelent experience for those who travel with their young or adult kids. the out side swimming pools and the fabulous green landscapes adds to your holiday a special feelings. The Kids club is one of the best I have ever seen in my travels. The staffs were well trained and so friendly. I advice to every one to have an experience there, and sure will come out with a positive opinion.
August 17, 2013
Rated 4 out of 5 by KALEE NICE HOTEL WITH BAD EXPERIENCE
I HAD A QUITE FEW PROBLEMS DURING MY STAY:
1- THERE IS A BIG PROBLEM WITH YOUR ROOM DOORS SYSTEM ,EVERY TIME WE HAD TO GO DOWN AND CHANGE THE KEYS OF THE 2 ROOMS WE HAD !!! I THINK YOU HAVE A PROBLEM WITH THE DOOR SYSTEM.
2- SOME OF THE HOUSEKEEPING STAFF HAVE BODY ODOURS AND THEY DID NOT CLEAN THE BATHROOM PROPERLY.
3- THE RECEPTIONIST AT THE RECEPTION OF THE TOWER DOSE NOT SPEAK GOOD ENGLISH AND SHE HAD A MISTAKE OF DHS 3000 AND I SPENT 15 MINUTES TO EXPLAIN TO HER WHERE IS HER MISTAKE !!!
EVERYTHING ELSE WAS GREAT
THANKS & REGARDS
August 16, 2013
Rated 5 out of 5 by Mandeep0408 Le Royal Meridian
Our stay was wonderful and made even more pleasurable by the extremely pleasant and helpful staff. Each restaurant in the resort was amazing and no need to dine elsewhere. We would recommend this hotel to anybody wanting to stay in luxury with first class service.
Many thanks for a truly great experience
August 14, 2013
Rated 5 out of 5 by Stephozy Excellent hotel
More than 7 times we stay in this hotel,nothing to say just excellent!!!
Hope to return next year!
Thanks to the whole staff.
What a good management.
August 13, 2013
Rated 5 out of 5 by issy This hotel is the best
Hotel superb staff excellent nothing is to much trouble
August 12, 2013
Rated 5 out of 5 by Houran Great 5 stars service
Staffs were very friendly, service was great. We had no problem what so ever.
August 11, 2013
Rated 5 out of 5 by Aussie2 Just a great hotel
We thought hotel was excellent in every way.
Maybe a bit more shade on way down to beach would be good.
We used hotel as stopover on way from Australia to Europe & rested and did some sightseeing too. No problems. All good.
August 10, 2013
Rated 5 out of 5 by nane57 Great Hotel in Dubai !
our second time in Dubai and our first staying at Le Royal Meridien. This hotel is very nice both inside and outside. The staff is wonderful and just can`t do enough for you. We will be back soon.
August 9, 2013
Rated 5 out of 5 by Porsho We love LRM
4th year on a trot and still as good
August 7, 2013
Rated 5 out of 5 by Martimojo57 So relaxing,with excellent service
Arrived, tired from 2 weeks travel in China. Hotel a refreshing haven of peace. Excellent breakfasts, choice of 3 pools to relax beside. personalised service from staff. so helpful and pleasant. Guest relations organised our outings to Dubai effortlessly and efficiently. Beautiful decor, and so much else besides. First class and better !!
August 6, 2013
Rated 4 out of 5 by PB0207 Shower problem
Hotel was fine except for the shower.
The temperature would vary from burning hot to cold which is not what you would expect from a 5 star quality hotel.
Otherwise staff were a highlight.
August 4, 2013
Rated 5 out of 5 WOW
Just stayed a week at the the Le Royal Meridien and all I can say is Just Book it..For a holiday of a lifetime STAY HERE ...The Hotel and staff are second to none , they could not do enough for us , they make you feel so special with all the little touches, as for food never experienced food like it in my life..We looked at every review ,but I can honestly say this hotel will take some beating..so if you want the wow factor and a top hotel . Just stay here ..
August 2, 2013