Rated 5 out of 5 by Vlamingkoen1 You will find the most helpfull and friendly staff here
The friendliness and extreme patience, as well as the helpfulness of every member of the staff at anytime and anyplace in the hotel cannot be improved, it is just perfect. The hotel beach is so clean and the staff does everything to make things comfortable. Even the water of the sea is clean. We tried three restaurants and they all served excellent food. If any remark should be given, we must admit that sometimes the hotel is a bit noisy, most of all the Brasserie and also in our room on the first floor of the main building "boom-boom" sounds could be heard but did not prevent us from having a good sleep. We prefer a smoother type of music in the Maya restaurant.
February 10, 2013
Rated 5 out of 5 by Peachtreetraveler Perfect
From the moment we entered Le Royal Meridin to the end of our stay we couldn't have been more pleased. It all started with front desk personnel to the entire staff, accommodating and friendly. The room was beautiful and clean with a great house keeping staff. The extended check out helped us enjoy our last wonderful moments at this premier hotel.
August 7, 2014
Rated 5 out of 5 by CharlesDEE Pleasant Stay
Breakfast was very well done!
Lunch spread is very nice also - but expensive... US$40-ish per person!
Frozen towels and water bottles by the pool in the middle of July were a nice touch, so were the complimentary slushies and golf cart rides around the property in the baking sun.
Had to haggle a bit with the manager on duty to get a late check-out which slightly took the buzz off our stay. Finally they conceded and it was very well received and appreciated. The hotel 'appeared' to be half occupied - it was the middle of Ramadan.
We will stay again though - fantastic for the price. The staff is very friendly and thorough, but beware the extras - they do add up.
August 24, 2013
Rated 5 out of 5 I would go back there anytime
While in reality there's always *something* to find to moan about, I really couldn't during my stay. While I don't like the surroundings of the Hotel too much (skyscrapers and building sites everywhere, but that's just Dubai), the Hotel is just great. Each an every single one of the staff is friendly and helpful, the facilities are well looked after, also the pool and beach areas are clean, well maintained, and enjoy a fantastic service. Also pretty quiet overall (no animation, not too much live music in the evening).
January 26, 2013
Rated 5 out of 5 by Tim1949 World's Best Practice Hotel
From the moment of checking in to the moment of checking out, this hotel is faultless.The first class facilities are only matched by the warmth and efficiency of all the staff. From the houskeepers to the waiters/waitresses, bar tenders, concierges to management lower middle and upper, attention to detail and execution of service is an exemplar to any other hotel.
Assistant Manager Guest Services Eddy was particularly noteworthy, nothing was too much trouble in arranging our many outings dinner bookings etc.
The hotel's manager should be proud of his team and the way he has trained his staff.
I will certainly be returning. This hotel has exceeded all my expectations
February 19, 2014
Rated 5 out of 5 by Kenna1 Surprise Holiday, Amazing Hotel and Experience
I planned this holiday as a surprise for my wife. It was our first time in Dubai and the hotel exceeded our expectations and made the holiday a truly memorable experience.The beach location is great and picturesque views from our bedroom were amazing. The pool areas were relaxing and there was space for all guests. We were half board and the food was varied for both breakfast and dinner, we especially enjoyed the fresh grill area. Staff went out of their way to offer a 5* service, making sure our every need was met, including following up when my wife's luggage went missing from the airport, Overall the location was great and the free shuttle service to the mall was an added bonus. We would definitely recommend this hotel and will most certainly return.
July 15, 2014
Rated 5 out of 5 by daveandlesley Great experience
This is a superb hotel with great attention to detail. Beautifully laid out interior and gardens, great beach and pool areas, excellent restaurants, helpful and friendly staff. Well appointed room with every need catered for (little things like a well lit mirror over the dressing table make all the difference - surprising how many good hotels hang the mirror away from the dressing table - bizarre!). Our only complaint would be the price of the food and wine, but then that's probably true of all Dubai hotels. We will definitely return here. Thank you to the management and staff at Le Royal Meridien for a lovely stay.
November 21, 2013
Rated 5 out of 5 by Clive4800 A Great Beachside Resort
The hotel was very comfortable and our room in the Tower was good although the view was spoilt by the adjacent building works which also caused noise day & night. Reception warned us of this and offerred another (inferior) room if we would wait at check in. So situation was dealt with fairly and pleasantly. The grounds of the resort are magnificent and the food we tried, mainly the breakfast and dinner buffets, were excelent with great choice, quality and presentation. Very dissappionted that hotel did not participate in SPG programme - how can this be? With all the wonderful architechure and grounds the highlight of this property must be the staff who were first class.
March 9, 2012
Rated 5 out of 5 by Gary2138 This Hotel met all our expectations and more
Just arrived back today 4/7/14 – it was so good had to write this
We were met at the airport as arranged – It was around 90 degrees and was so nice to be given ice cold face towels and cold water in the car. On arrival at the hotel we were welcomed like old friends, taken through check in very quickly and onto our rooms, which were in the ‘club tower’
I can honestly say I have never come across staff who consistently deliver such high quality of service and friendliness.
We were on ‘Half board’ and the choice and quality at all meals in the main restaurant was exceptional
Facilities were excellent, pools, beech, gym, spa – not even the slight renovation work taking place caused any problems.
Only negative was our own fault – If you have never been to Dubai, check the outside temperature for your time of reservation - July August, Wow Hot and then there is Dubai Hot.
All in all a great hotel, fantastic staff, perfect location going to book again!
Thank you to everyone
August 4, 2014
Rated 5 out of 5 by jacek01 Excellent hotel
Good quality hotel with excellent facilities,
had a nice big room with a balcony.
Friendly and professional staff.
What else would one need :)
August 9, 2014
Rated 5 out of 5 by AMB444 Great Holiday.
This was our first time in Dubai, and right from the start we felt we'd picked the right hotel;
- Polite and Attentive Staff delivering first class customer service.
- Great Location within easy travel time / cost of things you'd want to do / see whilst there.
- Pool / Beach areas outstanding.
- Clean and well maintained throughout.
- Great Gym.
- Plenty of little extras that make the difference i.e. drink on arrival, upgrade for our anniversary, cake and champagne delivered to our room on our anniversary, bottled water and fruit left in the room every day...the list goes on.
If you're thinking of staying in Dubai, do not hesitate to book this hotel - you will not regret it.
May 27, 2013
Rated 5 out of 5 by BhavnaT74 Absolutely Awesome Stay and Royal Treatment
My stay at the hotel was amazing. I can not fault the staff And service one bit. In fact the stay here was better than my stay at another 5* plus hotel seen from the beach. The staff at Le Royal Meridian know the true meaning of royal and the Treatment and service is proof of this. Will definitely be coming back to the hotel and am going to make it my regular hotel for all my future visits to Dubai. All the staff made it special fore and my mum although there were three members of staff who made it extra special. I have stayed in many hotels in Dubai but this I would personally class as the BEST in Dubai.
February 12, 2013
Rated 5 out of 5 by princess1969 Hotel has everything you need
First of all I would like to thank the hotel for making our stay at the Le Royal Meridien Beach Resort & Hotel a wonderful experience. The staff where on par, facility's where excellent, food and service where second to none. We both enjoyed ourselves immensely, we wanted for nothing, if there was one downside about our stay, i regret in saying was that on several occasions we were awoken in the morning at 7am with the workman refurbishing the restaurant on lower ground, and also one of the lift shafts. But saying that!it was 100% team effort! Would definately stay here again, thank you, Best Regards.
March 13, 2014
Rated 5 out of 5 by Donald73 Perfect Experience
This is by far the best hotel that I have ever stayed in. My wife and I visited Dubai for one week to celebrate our ten year anniversary and she cried at least seven times. I was overwhelmed by the overall atmosphere of the hotel and competence of the staff. My wife has experience in the Hotel Management Industry and she was impressed by all aspects of this experience. 24 hour service, polite staff, superb food, beautiful facilities and perfect location.
September 3, 2012
Rated 5 out of 5��by Sharon487 Another fantastic stay
This was our third stay at the hotel, having previously stayed at others in Dubai, but we love Le Meridien. I was pleasantly surprised to find that they now a fully part of SPG and we received a room upgrade when checking in to a lovely Tower room - the most comfortable bed we have ever slept in, and a fantastic large room and bathroom. The facilities in the hotel are fantastic and the staff are some of the friendliest and helpful we have encountered on our travels. I would recommend this hotel without a doubt and strongly recommend the Club facilities - the new room the the Tower block is lovely and the food is much improved (nothing wrong with it previously but more choice now).
May 28, 2013
Rated 5 out of 5 by Sallie17 Excellent as Always
We stay at this hotel every year and every year it just gets better !! The staff are so friendly and nothing is too much trouble for them. They are always friendly and smiling all the time. The rooms are always clean and the décor is lovely too. We are hoping to go back again this year at Christmas.
August 1, 2014
Rated 5 out of 5 by Parsman Absolutely terrific hotel
This was our fourth trip to Dubai, but our first visit to LRM. The hotel certainly exceeded our expectations. We have been lucky enough to have stayed in some great resort hotels around the world, and LRM is up at the top of our list.
The size of the resort grounds is outstanding and you can always find somewhere suitable to sit or lounge. All of the restaurants offer very good food and great service. Most importantly of all, the staff are ALL extremely helpful abnd are genuinely happy to be at LRM. The guys at the Pool Bars are friendly and efficient.
Our Towewr Room was large and very comfortable.
We are looking forward to returning when the Executive Lounge in the Tower is open.
October 21, 2012
Rated 5 out of 5 by Jildy 5th Visit to LRM
I returned home today from 10 days at Le Royal Meridian, I was absolutely delighted with my stay from start to finish. This was the first time my daughters had visited Dubai and they were astounded by the service and professionalism of the staff at LRM, I wanted to personally thank Anjela for handling my reservation to perfection and also Shakeel who does the pool towels what a star he is ! The location of LRM is stunning and the professionalism shown by the entire staff is just amazing. We dined at Rhodes 2010 on two occasions during our stay and were treated like royalty. I am now counting the days to my next visit hopefully at New Year. Do not bother staying anywhere else in Dubai !
September 25, 2012
Rated 5 out of 5 by Richierich12345 Excellent service
Having been a SPG member for many years, we have stayed in some wonderful Starwood Hotels and Resorts. This was our first visit to the LeMeridian in Dubai, it was perfect for its beach location and proximity to the new JBR walk and the Marina.
The staff were excellent ensuring our brief stay was a memorable experience. The food was varied and of excellent quality.This is the best Starwood hotel we have visited, indeed probably the best hotel we have visited across all chains. I would highly recommend a stay if you want to chill out as we did for a week.
June 10, 2014
Rated 4 out of 5 by Kbee505 Exemplary Staff make this stay enjoyable.
I was delighted with our arrival at Le Royal Meridien. Staff quickly helped with our luggage and directed us to reception. They were efficient and provided us with a room upgrade, a cool towel and a fresh mango juice!
We were shown to our room and the features highlighted along with breakfast times etc.
The room was very spacious and looked out over the pools and beach.
Air-conditioning was wonderful in the 38 degree heat.
All staff that we encountered were happy, polite and receptive to helping.
Pool temperature was perfect and swimming at the beach was very special.
We would love to return.
August 29, 2013
Rated 3 out of 5 by Gkdubai has Gone slightly downhill
Found the club room good but the shower temperature was impossible to control with the taps - One second very hot and then cold.
Attended the Rhodes restaurant and was asked how i wanted my fish cooked ???. i answered properly which seemed to confuse. It then turned up raw and cold.
Attended the brassiere and apart from being shown to a table was not extended any other courtesy as to buffet layout, chiefs cooking outdoors, type of food etc. Just left to work it all out for yourself. Not that difficult but supposed to be 5 star hotel.
Generally felt standards have slipped in this hotel from our seats before and would think very hard before booking here again. Many other great choices in Dubai
February 5, 2014
Rated 5 out of 5 by FrankF One of the best hotels in the world, incredible service & facilities”
This has always been one of my favourite hotels in the world. The service is outstanding, even better than before.
Our butler, Roy was an absolute pleasure and nothing was too much trouble.
The club facilities are fantastic, outstanding food at the high tea in the afternoons and a wonderful selection at the evening drinks and food.
Three pools, 8 restaurants and the best spa make the experience incredible. You must try the 5 pools at the spa going from hot to freezing.
The staff really make this hotel one of the best in terms of service and you have to sty here if you visit Dubai.
The location is excellent, right at the beginning of the walk which is filled with great shopping and restuarants.
February 8, 2013
Rated 5 out of 5 by Rob42 Great Staff
We have visited Dubai many times,the staff here are the outstanding feature, the pools +grounds close second.The rooms are a good standard not as classy or large as the Westin but no real problem,our main complaint was the late night noise on the Thursday +Fridays music till 2 +3 oclock in the morning,the noise was from neighbouring hotels,our complaint was politely dealt with but the Friday night music lasted till well past 4 oclock, we were up at 6 oclock to reach the airport, so our night was a disaster 2 telephone complaints did not resolve or help.I understand our hotel was not to blame for the disturbance but we were their guests,a jug of orange juice hardly makes up for 2 nights of bedlam
December 22, 2012
Rated 5 out of 5 by Marcelle Best Hotel in Dubai
Me and my family are regular guests at the Le Royal Meridien and always had great time. In fact my daughter "Chloe" considers Le Royal Meridien as our house in Dubai. Last week we spent a short holiday in Dubai celebrating our 10th anniversary and the hotel management realized that and surprised us with a bouquet of flowers, wine and juices to our room. Thanks to Mr. Mark Kirby the GM who also sent a personalized letter with congratulations. I confidently recommend Le Royal Meridien as the best hotel in Dubai. You will not be disappointed- guaranteed.
June 4, 2014
Rated 5 out of 5 by darch1 Much better than I expected
I spend 3 nights at Le Royal Meridien with my wife as part of a discovery trip of Dubai. I booked a deluxe sea view room. Upon check-in, as a SPG platinum member, I was upgraded to a sea view suite with balcony and club lounge access! The whole staff was exceptionnally kind and responsive. The suite was huge as well as the club lounge. I've never seen such a variety of food offerings for breakfast and evening hors-d'oevres. I was amazed that they offered complimentary wine and the Australian Chardonnay was just great. The whole property is very large and well maintained, with 3 pools and a private beach. Although it was hot last week, we received 6 (!) half litres of water each day in the room! It was a memorable stay...
May 19, 2014
Rated 5 out of 5 by Hazel50 Excellent Hoel
Best holiday every...Every member of staff are excellent, smart, polite and cant do enough for you. The hotel is sparkling ...the food too much but all very excellent, Rooms in club hotel - fantastic, everything you need for a rest...with a great bed, own lounge, large bath,all very clean and we felt as if we had our own butler! Cant wait to go back! Maurice on reception and Brian in Club an asset to the hotel.I network alot so will be telling every one about this great hotel! THANK YOU Le Royal Meridien for the best holiday every!
June 15, 2014
Rated 5 out of 5 by happycamper13 This Hotel has everything for all ages
This hotel has everything for everyone. We had a seaview with balcony lovely views over to the palm and beautiful blue sea and sand. Room was very spacious and very clean and comfortable, included were bathrobes and slippers, fresh fruit each day, coffee/tea making facilities, ironing board/iron, docking station. Huge choice at breakfast eat as much as you want. lovely tea lounge if you like a nice cuppa. seafood restaurant excellent .
Great pool bar. large gardens great beach. excellent live band every evening. For kids there was the penguine club and also a teenagers club. The jewel in the Crown at this hotel has got to be the staff, they were so helpful, happy and willing to help. We will return.
June 2, 2013
Rated 5 out of 5 by Hunty69 This is a perfect hotel with excellent facilities
I have been coming to the royal meredian for 18 years and enjoyed every single visit, staff very attentive, food excellent, location first class, I try to introduce new people every year, this time no exception. The only downside this time was I was upgraded to the tower, thank you for that, but it overlooked a construction site that was very noisy till early hours in the morning, this has NOTHING to do with the hotel. I am revisiting with my family again in August, and we are all looking forward to the meredian experience, thank you once again.
June 2, 2014
Rated 5 out of 5 by Tagoat This hotel is fabulous! Comfortable & exquisitely designed and dressed.
All of the staff are superbly attentive, friendly and very professional indeed. The hotel is very comfortable (not "stuffy" at all) The cleanliness and attention to detail & hygiene in particular is to be commended. The décor & artworks (not least of all, the floral art) on display are interesting & beautiful. There are many pieces I would have wished to purchase to bring home. Gorgeous!! The food offer? Oh my goodness! Wherever would I start? Superb menus & quality in all venues, as is the service.
June 22, 2014
Rated 4 out of 5 by lowdenclear wheel chairs
Although you have a fantastic hotel and we have been long term visitors. This is our first visit with a wheelchair due to me husband now being disabled. Although the staff were fantastic in assisting us with my husbands wheel chair but also supplying us with a shower seat there needs to be some improvement for wheel chair users. All the ramps are very steep and some are very narrow, it takes two staff to move the chair on some. The only accessible toilet is by the infinity pool which means the other two pools are out of bounds due to the toilet access steps. Additionally the access to both Shades (downstairs), the piano Bar, Pizzeria and the Italian restaurant are all needing changed as we had to go via the service access for the pizzeria and Shades however we were unable to access the piano bar at any point.
June 29, 2014