Rated 5 out of 5 by Hammy1 Another excellent stay
We have been visiting Dubai for over 20 yrs, staying in many of the 5 star hotels, however during the last 10yrs we have only stayed at the Royal due to the quality of the hotel and the friendly staff.
It is the smile and " good morning " by all staff that comes over as genuine that makes us feel at home. This time we had another great stay and already planning our next visit.
We would like to thank Daniel from security who, whilst off duty, spent his own time talking about the hotel, his / our families with a while ensuring the hotel was secure from outside visitors. It is people like him that sets the Royal above other hotels.
March 23, 2015
Rated 5 out of 5 by RODNEY17 Does the brand proud!
Our second recent stay reaffirmed our original assessment that this hotel is a true benchmark for the brand.
Dealing with two small negatives at the outset. Check in and check out on both stays has been slow and sloppy. I suspect the issue is inexperienced staff and or high occupancy. The second issue is the main building's rooms are showing signs of becoming dated.
Otherwise this is a superb hotel where you as a guest truly feel constantly privileged and pampered.
The facilities are unmatched anywhere I have ever stayed and how refreshing the pool staff are always finding you a lounge, sun cover if needed and set up.
The Club lounge is not just world class but will prove to be your highlight of your stay.
SPG status recognition is delivered in bucket loads !
My wife and I can't wait to return again in June!!
March 9, 2015
Rated 4 out of 5 by Myra26 Enjoyable holiday
Hotel position is good, near marina and with shops and restaurants just a walk away. The dining is varied and all enjoyable. The pool areas and beach lovely and well looked after. The staff made our stay wonderful, they are so helpful and polite. Our room was dated but beautifully looked after. Only downside was the noise from elevators and outside music until 3am, requested a move but heard nothing. Will return but will request a room in a different area.
February 1, 2015
Rated 5 out of 5 by Daniel08 Exceptional Staff
We were met at the airport by a porter who escorted us to our car (pristine 7 series), the driver handed us a chilled bottle of water each and a cool refreshing towel - very much appreciated. We arrived at the hotel at about 8am (way before check-in time), but our room was not ready; not an issue, we expected this due to our early arrival. However, what was not expected was the temporary room to freshen up and rest - this was a an incredibly welcomed surprise, especially by my wife who is 5 months pregnant. By 2pm, our room was ready and the porters helped us move in, in no time. First Impressions; hotel cannot be faulted. We had the Club Lounge access, which is more than most club lounges offer. Breakfast was the full compliment, afternoon tea was very nice, and not monotonous - something quite a few other lounges are. The pre-dinner drinks and canapes really topped it off. The staff in the lounge were incredibly attentive, they remembered drinks from the day before, and even asked how we had got on with previous evening's meals or activities - the conversation flowed like one with a friend. The hotel, and it's sister hotel have a plethora of restaurants, so if it's a lazy break, you don't need to venture far; Rhodes 2010 is a must! All in all a great stay, and I would definitely go back.
January 26, 2015
Rated 5 out of 5 by jacek01 Great hotel
One of the best hotels I ever stayed in. Everything was simply perfect. It is the only hotel in Dubai I will stay in the future.
January 25, 2015
Rated 5 out of 5 by Gee1973 Still the best Hotel in Dubai
I have been visiting Dubai for the last 7 years both work and pleasure. Ive been staying at the LRM for over 5 years now. Ive tried most of the hotels around and LRM has to be on top for everything. Service, facilities, overall experience and hotel location. Staff are very friendly and always at hand to assist. The Hotel never feels busy even when nearing 100% occupancy, there is so much room its never crowded, this is my 2nd home... Keep up the good work.
January 2, 2015
Rated 5 out of 5 by jandi An excellent example of team work
Without doubt this is one of the best hotels we have stayed in. The upgrade to a Tower room was unexpected and ensured our short stay before travelling on to Australia was very comfortable. It was my wife's birthday and the staff made sure that the day was celebrated in style with a birthday card, lovely cake and wine. Any time we wanted help with hotel facilities or advice about local amenities the receptionists ensured that our needs were met quickly and would involve other colleagues if they didn't have the information at their finger tips.
The hotel facilities are excellent with a wide choice of restaurants and plenty of space around the pool areas to give privacy and shade from the sun.
Throughout our stay the hotel management were always in plain view and very approachable. Indeed on our last evening the duty manageress ensured that we had complementary refreshments while we waited for our transport.
We'll be back.
December 31, 2014
Rated 5 out of 5 by Chana2 Vacation
All staff was very friendly and looked after us beyond our expectations.
December 30, 2014