Rated 5 out of 5 by NeilLomax In my top 10
After an initially poor start to our trip due to some confusion at the airport over pick up time, this hotel, management and staff has blown us away with their service and facilities. As a SPG Platinum Elite member I stay in a lot of hotels, however this has quickly become one of my favorites. The staffs service level make a huge difference to the quality of your stay, With a 14 month son and 6 month pregnant wife this trip was always going to be a challenge, However the hotel and it's staff have made us feel comfortable and been considerate throughout. This is the first time I have written a review before the trip has even ended - that's how much I rate this place, I'm sure the last few days will be just as good and we will be back for certain.
April 23, 2014
Rated 5 out of 5 by pimeye EXcellent value for money
Fantastic value for money staying in a Tower room. Free afternoon tea, free cocktails and canapes. Excellent gym. Very attentive and helpful staff.
A few minor things that could be improved. In the evening when the pools are closed more could be made of them to be a feature. Possibly lights/flowers floating on top etc. Food very good but pizza in Pizzeria was a disappointment. They need to know how to make an excellent tasty tomato sauce and use the correct mozzarella. They should consult some excellent Italian chefs in the Starwood group..
October 27, 2013
Rated 5 out of 5 by Kenna1 Surprise Holiday, Amazing Hotel and Experience
I planned this holiday as a surprise for my wife. It was our first time in Dubai and the hotel exceeded our expectations and made the holiday a truly memorable experience.The beach location is great and picturesque views from our bedroom were amazing. The pool areas were relaxing and there was space for all guests. We were half board and the food was varied for both breakfast and dinner, we especially enjoyed the fresh grill area. Staff went out of their way to offer a 5* service, making sure our every need was met, including following up when my wife's luggage went missing from the airport, Overall the location was great and the free shuttle service to the mall was an added bonus. We would definitely recommend this hotel and will most certainly return.
July 15, 2014
Rated 4 out of 5 by KALEE NICE HOTEL WITH BAD EXPERIENCE
I HAD A QUITE FEW PROBLEMS DURING MY STAY:
1- THERE IS A BIG PROBLEM WITH YOUR ROOM DOORS SYSTEM ,EVERY TIME WE HAD TO GO DOWN AND CHANGE THE KEYS OF THE 2 ROOMS WE HAD !!! I THINK YOU HAVE A PROBLEM WITH THE DOOR SYSTEM.
2- SOME OF THE HOUSEKEEPING STAFF HAVE BODY ODOURS AND THEY DID NOT CLEAN THE BATHROOM PROPERLY.
3- THE RECEPTIONIST AT THE RECEPTION OF THE TOWER DOSE NOT SPEAK GOOD ENGLISH AND SHE HAD A MISTAKE OF DHS 3000 AND I SPENT 15 MINUTES TO EXPLAIN TO HER WHERE IS HER MISTAKE !!!
EVERYTHING ELSE WAS GREAT
THANKS & REGARDS
August 16, 2013
Rated 5 out of 5 by stevelamac Holiday of a lifetime
The staff at the Meridien were incredibly friendly and helpfull at all times. It was my sons 7th birthday during our stay, the hotel knew this and arranged for a cake and card to be in our room whilst we were out swimming. It really made his day. The gym and Hammam pools area was a particular high point - has a superb variety of equipment. This was the 3rd time we stayed at the hotel and will definately not be the last. Excellent value for money and I have no desire to stay at another hotel as the Meridien has everything you would need.
July 30, 2013
Rated 5 out of 5 by Hazel50 Excellent Hoel
Best holiday every...Every member of staff are excellent, smart, polite and cant do enough for you. The hotel is sparkling ...the food too much but all very excellent, Rooms in club hotel - fantastic, everything you need for a rest...with a great bed, own lounge, large bath,all very clean and we felt as if we had our own butler! Cant wait to go back! Maurice on reception and Brian in Club an asset to the hotel.I network alot so will be telling every one about this great hotel! THANK YOU Le Royal Meridien for the best holiday every!
June 15, 2014
Rated 5 out of 5 by Manju A PERFECT END.
My wife and I spent just one night and 2 full days here as a special end to 2 weeks away celebrating our Silver Wedding Anniversary and how accomodating the hotel was. We arrived very early in the morning and a room ws found for us 8 hours before we should have checked in!! We accepted the room which was later in the day upgraded to a Club Room Suite which was simply fabulous not to mention the chocolate covered strawberries, champagne and flowers that were left in our room as a gift from the hotel, WONDERFULL and thank you once again.
November 6, 2012
Rated 5 out of 5 by frecklesFreckles99 Very friendly!
The fish restaurant is excellent!
November 14, 2014
Rated 5 out of 5 by LeslieT Exceptional
From the moment we were collected at the airport to the moment we were dropped off at the end of our stay everything was exceptional. The staff, the room, the facilities and the dining experiences are all second to none. I have stayed in many hotels and this one exceeded my wildest dreams. I have been recommending it to all of my friends and tell them to stay in the tower. Now that Dubai is the major stopover for Emirates/Qantas from Australia I bet that this Hotel will be the most popular ( whoops forgot - no betting in Dubai ).
July 3, 2013
Rated 3 out of 5 by Fishman Nice hotel but not 5 star
We recently stayed at this hotel for a week whilst in Dubai. It was a very relaxing hotel but it isn't a 5 star hotel - more a 3.5-4 star. Areas that were lacking:
1. The room decor is very dated (besides the tv).
2. With paying extra for clubroom facitlities, the food on offer and set-up is below par.
3. The food in the Pizzeria restaurant is sub standard.
4. Overall not the 5 standard luxury you come to expect.
Areas where the hotel was good includes:
1.The staff around the pool area are very friendly and helpful.
2. The room was clean.
3. The sports bar (unfortunately discovered on our last night), was fabulous. Great big screen for watching sports and a relaxed atmosphere.
4. Shuttle service to the sister hotel which has a very good French restaurant.
December 19, 2012
Rated 5 out of 5 by NorthernStar Short but enjoyable stay.
Had a 2 night stopover and so pleased we chose this hotel. Great location, lovely rooms and very helpful, friendly staff...great food also.
It was our wedding anniversary and we were pleasantly surprised to be upgraded to a club room with half board. We also received a bottle of champagne. Didn't get to experience everything the hotel offers, but the Arabic outdoor restaurant was amazing and the cocktails in Shades were perfect.
Would definitely like to stay longer next time and would recommend this hotel to almost anyone.
December 9, 2012
Rated 5 out of 5 by Jessiejames Mrs Diane Beahan
This is my second visit to Royal Meridien and I can't wait to go again. The food is excellent, the staff are very helpful. It is situated in a good spot not far from all local attractions. We spent our days relaxing by the pools and enjoyed lunch everyday at the hotel bars, no need to leave the hotel as all the eating facilities are excellent. I would definitely recommend this hotel to all age groups.
October 11, 2014
Rated 5 out of 5 by MandM50 2nd stay and better than 1st
What can we say, our second visit in four months and the hotel continues to exceed our expectations. From Zee who managed our booking expertly, to the pool guys, the restaurant teams and a big thanks to Ahmit who rectified a small issue in our room when we arrived quickly and never lost his smile. If you are looking for rest, relaxation and pampering then this is perfect for you. We are looking forward to returning next year.
October 1, 2014
Rated 5 out of 5 by George1961 Fantastic!
My Wife and I recently stayed at Le Royal Meridien for a week of relaxation. The whole experience from arriving to our departure was superb. The staff really take service to another level. Nothing is too much trouble and they were always very polite, very smart, happy to help in any way and always with a smile!
the hotel facilities were second to non, spotlessly clean and maintained very well. We would not hesitate in recommending this hotel to anyone. We will certainly be back again. Well done to all concerned!
February 12, 2013
Rated 5 out of 5 by Gary2000 The staff are very attentive.
This was our 6th visit to the hotel and we are never disappointed.We cannot fault the hotel from the fabulous staff, who look after every wish of the customer, to the fine choice of restaurants.We shall look forward to our 7th.
October 30, 2014
Rated 5 out of 5 by hutch1958 local noise nuisance
we have stayed with you several times since 1995 but, sadly, can't return or recommend you now, due to the awful noise from the beach club at Habtoor. we simply can't understand how the tourist authority permit such levels of noise at least 4 nights per week (in our stay) keeping families awake until 3 a.m. If the plan is to attract a different type of tourist we must respect that, but this family will sadly not be returning or recommending to anyone who comes on holiday to catch up with their sleep. I will be writing direct to the tourist authority but thank you for several memorable holidays over the years. if the noise nuisance is fixed, we will certainly return, but until then we dare not. This must be as frustrating for you as it is for us. Kind regards
April 10, 2014
Rated 5 out of 5 by raymondo13 Best Hotel in Dudai
We have just spent nine days at the Royal MeridIen Hotel. Although we were told the hotel was full. It still seemed a very relaxed place to be. Has a great beach area and three large pools never had a problem with sun beds they have so many.All the staff were excellent especially a guy at front of house called Eddy always had time to talk and always remembered your name.During our stay we celebrated an anniversary to our surprise the hotel gave as a bottle of bubbly. All in all a great hotel in a good location.
March 16, 2013
Rated 5 out of 5 by Carole123 A fantastic relaxing holiday
We have just returned after spending a fantastic 6 days with you, our 7th visit. Service was impeccable as ever, nothing is ever too much. So much so my daughter on a visit in 2012 had a delicious duck confit burger at Rhodes 2010. To her disappointment it was not on the menu this year, I mentioned it on the end of meal review and upon our second visit to the restaurant the chef had specially prepared her the burger. What service! Can't wait for our next visit keep up the high standard.. Out of this world.
June 1, 2014
Rated 5 out of 5 by Julie1003 Lovely hotel in central location
This hotel had everything that we wanted. Lovely rooms, lovely food, friendly & helpful staff. Really nice pool areas and lots of sun bed areas to choose from. Easy access to the beach with an area for hotel sun beds. Very easy access to The Walk & Dubai Marina. The club lounge facilities were well worth it with lovely food and plentiful alcoholic drinks between 6-8pm. The staff go out of their way to help you. We have stayed in many 5 star hotels and this was by far one of the best. Well done Royal Meridien.
November 19, 2013
Rated 4 out of 5 by wmbrain Dubai
My first UAE experience and a culture shock. More Western than we are and a bit TOO much. Felt pestered by the "over" customer concern. Seems hard to imagine but think they could tone down some of the opulence. Like having a house with 8 bedrooms 13 baths, and an elevator with a family of three. Food; despite the hype is not extraordinary. Just not the USA. Much like Las Vegas on steroids with no gambling, and a very conservative culture. The weather and the desert are wonderful. Wish there was more mystery.
February 7, 2014
Rated 5 out of 5 by Jacqui8 Excellent Service
My husband and I visited the hotel for the first time for a relaxing holiday. On arrival, we were met from our taxi with a warm, big smile welcome from a concierge. As we were staying in a club tower room we were escorted to another reception area. We arrived very early so our room wasn't ready and we were taken to the Tea Lounge for tea/coffee and pastries. Everything about the service at the Royal Méridien throughout our holiday, met with our high expectations of a 5 star hotel. I can highly recommend it.
March 15, 2014
Rated 5 out of 5 by joshua29 Fantastic hotel all round
Everything was spot on as it was the previous year,the staff cannot do enough for you and all very pleasant and friendly.The only complaint i have is that the staff in shades bar got my bill wrong one evening and charged me for drinks that i did not have,we had moved to another table and they charged me for the previous persons drinks.It was corrected in the end but the following evening i was treated with the cold shoulder and was made to feel like i was trying to get away with not paying for drinks.
June 21, 2014
Rated 5 out of 5 by Marie47 Customer Care WOW
Cant praise this hotel enough.It was my first visit to this hotel after recommendation but my 5th visit to Dubai and I can honestly say my mum and I had the best experience. We celebrated my Mum's 70th birthday and they made her feel sooo special from room and half board upgrade with champagne and flowers on arrival..
October 20, 2014
Rated 5 out of 5 by Tagoat This hotel is fabulous! Comfortable & exquisitely designed and dressed.
All of the staff are superbly attentive, friendly and very professional indeed. The hotel is very comfortable (not "stuffy" at all) The cleanliness and attention to detail & hygiene in particular is to be commended. The décor & artworks (not least of all, the floral art) on display are interesting & beautiful. There are many pieces I would have wished to purchase to bring home. Gorgeous!! The food offer? Oh my goodness! Wherever would I start? Superb menus & quality in all venues, as is the service.
June 22, 2014
Rated 5 out of 5 by PhilT Hospitality, not just excellent service
We all expect to get great service in the best hotels, and on many occasions we get just that, but often the 'magic dust' of hospitality is missing....not at Le Royal Meridien. Our stay was special because of the hospitality that flowed so naturally from the time we entered the hotel.
We loved the new Club Lounge and understand that this is one of a number of exciting projects being undertaken at the hotel.
If you want to witness the differnce between service and hospitality, visit this hotel...and enjoy.
March 27, 2013
Rated 5 out of 5 by Jacqui1963 Staff were great
We stayed for 5 nights in mid July 2013 the hotel was everything we expected and more,but what made it special were the staff,nothing was too much trouble,it was Ramadan which meant that most of the eating and drinking facilities were closed,the only complaint was that we couldn't find anywhere inside just for a cup of coffee I think that more effort could have been made to enable us to be able to do this away from the main thoroughfare.i must give special mention to Eddy and Amit they were very helpful.
July 24, 2013
Rated 5 out of 5 by Paulschoey350 Fantastic All Round Hotel
This was our 4th visit since May 2013, and our 3rd visit in 2014 - say no more! Great hotel with very professional and courteous staff - always very polite and helpful. Food and beverages equally of the top order. Would recommend this hotel every day. Faultless. Will be back early next year.
October 22, 2014
Rated 5 out of 5 by Motivation The Perfect Place To Stay in Dubai
My wife and I found the location perfect to enjoy a wonderful beach enviroment or simply use one of three fantastic pools complete with their own poolside bars amidst beautiful surrounding gardens. It was also well positioned for local sightseeing and shopping catering for all needs.
The staff could not be more obliging and helpful attending to all your needs and requests with courtesy and obvious delight.
We were there to celebrate a very special occasion and they certainly made it feel so, thank you.
February 9, 2014
Rated 5 out of 5 by John61 One of the best hotels in Dubai
Just come back from our 10 day stay at the Royal Meridien, this was our 2nd time at this hotel, I have stayed in a few hotels in Dubai but this one is my favourite, fantastic pools & gardens. All staff very friendly & helpful. On arrival we was upgraded to a tower room, but we did have to move because of building works going on next door, this as nothing to do with this hotel, they moved us to a quiter room & could not apologize enough for been disturbed by the noise. Can not wait till our next stay.
June 24, 2012
Rated 5 out of 5 by ChampagneBoys Another Outstanding Stay at Le Royal Méridien Beach Resort & Spa
This hotel just keeps getting better , we are regular visitors and this Beach Front Hotel is by far the best in Dubai . The Upgraded Club Facilities in The Tower are Extremely Stylish and this adds a whole new dimension .With the gardens, beach and complete range of facilities and restaurants you do not need to venture far . The ongoing upgrades ensure this hotel will be the top beach front hotel for the foreseeable future. The Staff are its greatest asset who are genuine in their approach to you.
May 28, 2013