Rated 5 out of 5 by Daniel08 Exceptional Staff
We were met at the airport by a porter who escorted us to our car (pristine 7 series), the driver handed us a chilled bottle of water each and a cool refreshing towel - very much appreciated. We arrived at the hotel at about 8am (way before check-in time), but our room was not ready; not an issue, we expected this due to our early arrival. However, what was not expected was the temporary room to freshen up and rest - this was a an incredibly welcomed surprise, especially by my wife who is 5 months pregnant. By 2pm, our room was ready and the porters helped us move in, in no time. First Impressions; hotel cannot be faulted. We had the Club Lounge access, which is more than most club lounges offer. Breakfast was the full compliment, afternoon tea was very nice, and not monotonous - something quite a few other lounges are. The pre-dinner drinks and canapes really topped it off. The staff in the lounge were incredibly attentive, they remembered drinks from the day before, and even asked how we had got on with previous evening's meals or activities - the conversation flowed like one with a friend. The hotel, and it's sister hotel have a plethora of restaurants, so if it's a lazy break, you don't need to venture far; Rhodes 2010 is a must! All in all a great stay, and I would definitely go back.
January 26, 2015
Rated 5 out of 5 by jacek01 Great hotel
One of the best hotels I ever stayed in. Everything was simply perfect. It is the only hotel in Dubai I will stay in the future.
January 25, 2015
Rated 5 out of 5 by Lubnani79 Best beach hotel in Dubai, very professionally run and never disappointed
Have stayed at this hotel 8 times and have never been disappointed. The best part of the hotel is the beach, spa and gym. The Al Khaima restaurant is a great lebanese restaurant with a very romantic setting and offers probably the best shishah in the world. The rooms are fine but a little outdated in design but are well maintained. Staff is very professional and I have only had one problem over the 8 stays which was resolved instantly.
April 7, 2012
Rated 4 out of 5 by Myra26 Enjoyable holiday
Hotel position is good, near marina and with shops and restaurants just a walk away. The dining is varied and all enjoyable. The pool areas and beach lovely and well looked after. The staff made our stay wonderful, they are so helpful and polite. Our room was dated but beautifully looked after. Only downside was the noise from elevators and outside music until 3am, requested a move but heard nothing. Will return but will request a room in a different area.
February 1, 2015
Rated 5 out of 5 by maxwell36 Fantastic Experience yet again
Holiday met and exceeded expectations as the changes to Pool and Beach Bar were brilliant the new Seafood Geales Fantastic food.
Shades is a pleasure to drink in and the friendliness of Nuwan goes a long way.
Remembering us from previous visits is always welcoming.
We have yet to find a hotel as good - this was our 14th visit and we will return!!
December 17, 2014
Rated 5 out of 5 by Natalie25 Excellent Stay
My father and I have returned from 10 nights stay, we had the most amazing time. The hotel is a true gem, so clean and all the staff so pleasant. Nothing was too much of an ask. As for the party on the 23rd, it was the highlight of the holiday and so unexpected - thank you! It was the little touches, like fresh fruit and ice in our room daily - not to mention the glorious fresh fruit and mince pie basket left in our room on Christmas Day. we had a great time and I will highly recommend this hotel to others
January 13, 2014
Rated 4 out of 5 by Razzou Great Beach, Good Outlets ... Just Improve SPG Recognition
Got a tower sea-view room for my Platinum status; nice balcony and furnishing. The club lounge is spacious but with less premium drinks on offer vs other SPG properties in Dubai. One of the best beach areas I've seen, with a pool-bar serving you whilst in-water. Room service and F&B outlets leave little to be desired.
Wished they upgraded me to one of the available suites as I extended my stay another 4 days. And wish I got the double-points per the SPG promotion (it turns out this hotel did not participate). Had to also sort out the less-than-actual room nights they recorded towards my SPG membership.
Still, one of the better beach properties in Dubai.
August 19, 2013
Rated 1 out of 5 by jerryf over-priced, old facility, service need A LOT of improvement
No SGP recognition at al!!!
1. i booked a larget room, was upgraded to sea view room. What I got? normal room, partial sea view, noisy 24 hr construction in the face!!!!
2. door card does not work at all, need to call staff all the time
3. club lounge close 10 min before designated time! no flexibility at all
4. beach counter staff rude: ask for name for 5 times for a towel, even with a towel card
June 8, 2012