Rated 5 out of 5 by WebbyABZ We were made to feel like royalty
We stayed only one night while touring around UAE and soon realised we should have booked for longer. From the moment we checked in until we left, the staff were fantastically responsive and helpful: from ensuring that we were happy with our room, to excellent service while dining.
December 8, 2014
Rated 5 out of 5 by Notsohappydenver Will go back for sure :)
We went there for a short weekend break. We were greeted by the deputy manger upon arrival. The staff are very friendly and helpful. We received an upgrade to executive suite which added to our enjoyment of the resort. The pool and the beach are the best in town.
December 4, 2014
Rated 5 out of 5 by RabieR Very nice hotel and beach
First time staying there. Very nice beach, swimming pool, and rooms. Already booked another vacation there and will try to visit whenever I have a free weekend. Spa and Restaurants are excellent too.
December 1, 2014
Rated 5 out of 5 by Sophie713 Amazing stay
We enjoyed the stay in LeMeridien, it was amazing stay with stunning views, helpful staffs, relaxing environment. would definately go back again.
November 29, 2014
Rated 4 out of 5 by Benbenben Facility
Inside the room, the decoration is very much contempoary style, however the facility in the pool area and the funirture in the club lounge area did not match the Le Meridien brand style.
November 23, 2014
Rated 5 out of 5 by Wildly Does what it says on the box
Only 2 nights but a great stay overall, beach grt, bed fantastic
November 9, 2014
Rated 5 out of 5 by AB1503 Relaxing Short Break
Have visited and eaten here a few times but first actual stay. Wonderful location, stunning views excellent helpful staff. New hotel being built alongside but barely noticed the noise. Good choice of restaurants. All rooms with sea view
November 8, 2014
Rated 5 out of 5 by Sanjay Hi
As I say after every visit to this hotel you feel more and more among one of the family member of the entire team due to the care taken by each and every one from the hotel family. I thank Sharfat Ali, Chako, Ismail from The kitchen, Shrikant, Diya, Sunil, Saphira from the front desk, Rajesh and Sandeep from Swad Murali from Astros, Nicolas in the Concierge and each and every one if I have forgotten some of them.
November 6, 2014
Rated 5 out of 5 by Tiger2014 Another memorable holiday
This is our 6th time in Le Meridian and we did enjoy everything weather/ waves/ thundery rain within that one week. Every one from top to bottom friendly & helpful. The services was top class & we will visit again with our friends
November 2, 2014
Rated 3 out of 5 by NicknameR Not up to expectations
Disappointing value for money at Club level.
Inconsistent staff service for room and restaurants
Thai Restaurant closed
Misinformation regularly given
October 29, 2014
Rated 5 out of 5 by RaymondG1978 Great Hotel, Excellent Staff and Le Meridien Style
Le Meridien Al Aqah Beach Resort is a destination itself that can not be missed! I was looking for a hotel last minute that had great service, awesome facilities and amazing staff. After a friend mentioned this resort, I am glad I rented a car and drove less than 2 hours with traffic from Dubai for this getaway.
First and foremost, when checking in the hotel, the valet and front desk staff are eager to check you in your room and get you out of the lobby to start your holiday or business. I really enjoyed the display of free Arabic coffee and dates. I helped myself to some while checking in. Once you are in your room, you will feel the Le Meridien touch. My room was on a high floor overlooking everything the ocean. I had a huge balcony as well. The beds are plush and the amenities inside are generous. This hotel did not overlook anything when providing total guest satisfaction.
The gym is state of the art! I really liked the abundance of machines and weights. Attached is a steam room, jacuzzi and sauna to relax. The spa is a relaxation must while here as well. I had a one hour massage that took away all of my jetlag after 18 hours of flying from San Francisco. The pool and private beach are amazing. This pool is huge and there is a pool bar, beach bar and activities for the kids.
The diving center is amazing. They take last minute bookings, but book in advance! This was the favorite part of my trip because rather than driving an hour to get to a port to depart for your scuba dive or snorkel trip, the hotel has an area where you leave by boat on site. That saves so much time while on vacation. Book any tour with them and you will be taken care of....
Last, the service of the staff is phenomenal. Some of the hotels in the Middle East lack 5 star service, but Le Meridien has met the demands of even the most discerning traveler. I had requests that were met with smiles. If it was extra towels, tips on the area, things to do at night or just standard housekeeping, it was all above and beyond the expected.
This is a remarkable hotel that will be a vacation spot for me many years to come!
October 22, 2014
Rated 5 out of 5 by Prep Quality
The hotel has high standards which where all duly met
October 16, 2014
Rated 2 out of 5 by jgvMuscat Good facilities, very poor house-keeping
Hotel facilities were good, everything is there for great stay.
House-keeping was not at all up to the std you would expect with these prices. No complementary water, no bath robe, no info of what to find in the hotel was in the room and no refill of the mini bar. Despite managerial staff was told, nothing happened.
Food prices were high for what you get.
October 12, 2014
Rated 5 out of 5 by zib007 Very good hotel
Very very good hotel. but this year they clean rooms very late during the day. Many afroarabs working as housekeepers. They are lazy, hard to explain with. But we like this hotel very much.
October 10, 2014
Rated 5 out of 5 by JennyAnn99 What a stunning hotel!
We spent a week in late September at the hotel and it exceeded our expectations; the room (superior) was very comfortable, spacious, well appointed and newly refurbished. Service throughout the hotel, especially at the pool bar and Gonu were exceptional and the food and drinks wonderful.
October 1, 2014
Rated 5 out of 5 by Pan72 Great experience, we loved this Hotel
Me and my wife came over for a short trip to experience one of the best Le Meridien Hotels we had been so far. We loved the warm and pro-active staff, the spacious and high-end equipped rooms, the huge variety of food at the different restaurants, (my favorite is the fish restaurant) and the great dive and sea facilities.
For people doing business in Dubai it is a perfect weekend destination and for families and couples from outside the UAE a beautiful Holiday resort they shouldn't miss.
September 29, 2014
Rated 5 out of 5 by Anthony1981 Amazing Stay
Amazingly relaxing stay. Ecellent food and poolside/ beach facilities. Rooms were spacious. Bed comfortable
September 28, 2014
Rated 5 out of 5 by Richscotter Another great stay
The difference between a good hotel and a great hotel is simply explained: People!
People that threat you like an old friend, people that go the extra mile to make you feel valued. We have just completed our 3rd visit and have yet again experienced a warm welcome throughout our stay.
I recently read some negative comments regarding "a limited breakfast" I am not sure what these people eat at home but whatever it is I am sure they complain for the mere sake of it.. Breakfast, and all other meals, are of the highest standard with a huge choice. To complain is an insult to a catering staff trying hard to make your stay at the Hotel a great culinary experience.
We had some minor niggles that were dealt with immidiate, from us, nothing that praise for the people that make Le Meridien a fabulous home from home..
September 25, 2014
Rated 5 out of 5 by Larissa excellent hotel for family vacation!
great hotel, children services, pools and ocean just nearby
September 23, 2014
Rated 5 out of 5 by John381 My September 2014 visit
You feel the friendly atmosphere as soon as you enter the hotel. After a long drive from Dubai, to be immediately welcomed with a cold towel and an even colder drink was brilliant.
The service comes naturally, and you feel that the associates are doing it well because they want to do it well, and this makes the difference.
September 16, 2014
Rated 2 out of 5 by overworked247 Could Have Been Better
Reception was over crowded with outward guests, room was not available for nearly 5 hours from arival.
Request for non-feather pillows was not dealt with til the last night.
Room A/C control was not fully functional
Duvet was intended for a winter destination not a desert destination. No sheet on the bed so one could get relief from heat yet not be exposed to the A/C
Spa area smelled of Mildew
Buffet food selection was not great and most food over cooked.
7 pm the pool and beach closed, yet the beach and pool bar remained open til midnight. guests should be allowed to relax or exercise in the pool at night, guests should be able to enjoy sitting seaside at night when on a holiday beach escape.
September 8, 2014
Rated 5 out of 5 by Chands65 Meridien hotel - Dubai - Fujarah
We took up an all-inclusive family holiday to Dubai.
The Hotel Room, Food, Drink and Serivice was absolutely first class. The staff were attentive, polite and extremely helpful.
Forget the Caribbean - find a new quality destination
September 1, 2014
Rated 2 out of 5 by SherylMaxwell What happened to Le Meridien Al Aqah
I had been to this hotel many times.
This was the first time we took with us all our kids and was really looking forward to it as our last experience of last year was fantastic when we celebrated our anniversary.
Always, from 2004/2005? that I have been the first time, it's always been a fantastic hotel. Five star quality from the concierge, food and service.
This year, I was too disappointed to the point of thinking if we will still give it another chance. It's just not the same hotel that I know anymore. The ambiance is totally different. The people in the reception was in a mess. One lady doesn't even bother smiling (crumpled face I say). We waited 30 minutes to be served and another hour to check-in (The classic room was ready by 4:30pm). We booked 2 rooms (1 classic, 1 club room) for 2 nights. I booked online and indicated that I need an extra bed for my toddlers. I called to reconfirm this matter as well and to provide a cot as we decided to bring our baby. They confirmed that it will be provided. Surprised, surprised! No cot in the room. After calling, they came to provide the cot. The housekeeping turned up at 4:30pm the following day (and did not come back for turn-down!) at our club room. Imagine the state of our room with 3 kids! A total mess.
The state of the hotel seemed to have aged so much since last year. The lighting was very poor. It was just dark and gloomy. The ambiance is also different. It doesn't have the "international" feel anymore.
Breakfast -- well, I had always remember the first time I smelled that freshly brewed coffee, made my day happy. This time, it was a stale coffee that probably had been sitting there for more than an hour. It's sour. Just not fresh anymore. We were also told that breakfast is not included in the classic room (our two housemaids were staying in the room) and I had to explain several times that it is included and that I will sort it out with the reception afterwards. They apologized after double checking, saying that there was a problem as it was not reflected in their system, but ofcourse, it's not a very good start of the morning when you experience something like that.
The kids enjoyed the Penguins club. The staff there were accommodating.
I don't know what happened to Le Meridien Al Aqah. It used to be perfect. The staff used to be ALL happy and welcoming. What happened? It saddened me to see this property goes downhill.
Upon check-out, as we do have a roof rack for the car, my husband was thinking of giving the concierge a good tip as they will help him with our bags. Well, he did not receive the help and decided not to give them any money.
We do have 2 vouchers for free nights but thinking if it would be worth a visit or would just be the same messy experience.
September 1, 2014
Rated 5 out of 5 by Dean1 Great way to relax
Just stayed at resort for a short 4 day break with my wife. This hotel left nothing unturned when it comes to cleanliness. Room was spacious and clean, over looking the pool area. Food fresh and there was a good range to choose from. We had no issues finding a poolside lounger enough to go around no need to get up at the crack of dawn.Management were helpful throughout our stay. Would recommend hotel for any couple looking for a relaxing stay. Not hotels fault but travel from Dubai airport is at least a 2 hour drive
September 1, 2014
Rated 5 out of 5 by Niamh1 This hotel is a great family resort
We stayed at this hotel for 13 nights.
It is a very good family hotel
Food excellent quality lots of verity for all tastes
Italian,Thai,and Indian restaurants are fantastic
All hotels have a excellent children's menus .
The staff make so much fuss over the children
Pool staff very attentive and always have a lovely smile for you as do all the staff never had such good service from staff
The only negative is that the hotel needs to think of more entertainment in the evening also it is a shame the lobby area has no where for the all inclusive guests to sit and have a glass of wine or a coffee as it is a beautiful area to sit .
Well done for your great service and well trained staff
August 28, 2014
Rated 4 out of 5 by RoyandValerie1 Another pleasant stay at Le Meridien Al Aqah
This was our 9th stay and we enjoyed it with our family. Unfortunately the guest profile was disappointing this time with too many children and poorly behaved adults. The Views restaurant was like a noisy canteen and the food not up to past high standards. The Views dress code was not applied which further lowered the ambiance considerably. Other British returning guests mentioned this to us in conversations. Staff in all departments were stretched due to some being on holiday and activities were very limited. Towards the end of our stay newly recruited staff appeared and showed enthusiasm and promise which augurs well for the future of the animation team and activities.
Our room had been upgraded but the workmanship was poor and clearly quality control was not applied before reopening to guests. The room attendant on the 12th floor, Buba ,was extremely helpful and got some things fixed but the bathroom extractor fan was still not working at the end of our 14 day stay and the humidity in the main room was so high that clothes felt damp - rather like Mexico if readers have been there.
Overall this stay fell short of past experiences but the staff without exception are just delightful and we will return. Hopefully next year all the hotel building works will be completed and a full team will be back in place.
August 26, 2014
Rated 5 out of 5 by ambipickle Wonderful holiday again!!
Just returned from another wonderful holiday at LMAA in Fujairah!! Cannot fault anything - it really is a home away from home.
August 25, 2014
Rated 5 out of 5 by BuFarah For Best Holidays
My Fifth Family Summer Holiday to LM Alaqah because of Staff Service , Room Size & Facilities, Kids Penguin Club, Food Quality & Options, Pool & Beach Facilities, Thank You for a Lovely Stay
August 25, 2014
Rated 5 out of 5 by Alexandra1006 Great Hotel
My Family spend an amazing time in Le Méridien Al Aqah Beach Resort. Everything was great, the room, the Food, the courteous staff,...
We enjoy our Holiday a lot.
I'm sure we will come back again!
August 25, 2014
Rated 5 out of 5 by RobertMat Great Family Getaway
This place is a great place to go with the family, the staff are super friendly and the facilities are great, my one problem would be with the F&B, we mainly had the buffet dinners and lunches, while you do not expect Buffet food to be the best but, it was repeatedly rather dry, even the new batches definitely not Meridien standard, maybe they should pay a little more attention to this.
August 25, 2014