Rated 3 out of 5 by armyd Disappointment
Checked in to non SPG room, changed next day. Booked via travel agent so received worst room, right beside bar and under wedding reception facility. Stayed 4 nights, three with loud music, on the Sat night music went till after 2am. When i rang up to ask when it would finish i wass told its a wedding.
What hotel would book a weddng to 2am with loud music. On the friday afternoon went to pool for quiet relax only to find a kids birthday party in full swing, what about your guests.
September 26, 2014
Rated 3 out of 5 by SEGALandCIGARS Very Rustic beauty
If you want peace & quiet & tranquility, this place has it. Small quiet resort; old fashioned beauty. Lovely ponds and birds abound. The must stay option here, is the over-water bungalows to FULLY enjoy the resort. The water I promise you is like walking above an aquarium! No need for snorkeling. For our four nights here, the walk over water to our over-water bungalow made the whole stay here worth while.
Did we have some problems? Yup!
Did the hotel help? Nope!
-It's European type of customer service withe the French twist: "We are sorry you are not happy"(but we will not do anything to fix it nor will we compensate you for your troubles and stop bothering us!)
- I ended up talking to the General Mgr: same story-"oh I'm sorry"!
-It's very hot here in September. The Air Conditioning in the bungalows do not cool it down more than opening the windows.(mgrs. response, "next year we are renovating!")
--I came here for my honeymoon and we were too hot at night to even sleep next to each other! --
It was well over 30C(85F).
-Did you want the concierge to arrange some special outing for you? Forget about it! Just the reception desk??? Really?
-You wanna call the operator to direct your call, NOPE AGAIN, only reception desk & when they are busy, you go on hold.....
-Very very limited food selections! This is a resort that really locks you in because a taxi to the city is like $25-$35 each way! But the food choices are so few. after a couple of days, you get super bored! There are a few good restaurants that are closer by for $15-$20 one way taxi rides when one gets desperate.
-DO NOT EXPECT THE POOL BOY TO HELP YOU? What? You bring him your coupon for a towel and he'll hand you a towel and maybe a cushion if you ask, but he will not assist you with one of the 14 chairs? He sits there with nothing to do, but won't help the few people sitting by the pool? Weird terrible customer service.
-BIG PLUS- Free ice & local filtered water will be served to you at the pool bar. ( no one comes to you!- not that type of resort!)
-WALKING to the bungalows at night: Bring a torch(flashlight) it's very dark!
--- FREE ICE DELIVERY 2 your room!, but alas they don't have standard run of the mill insulated ice buckets with lids to keep ice cool. It comes in an open metal champagne bucket so the ice is gone in 20 mins! Really guys???
---do you like heavy duvets (comforters) in the heat of the summer? - Then U R in luck here. why? I asked, "I'm sorry"...
------Welcome to Paradise confused!
Other than the few screaming kids, this place is Paradise.... (If C/S & A/C is not necessary)
ps: the sunsets are the most beautiful we've ever seen(better than Moorea too).
Good luck! Much cheaper than Bora Bora & Moorea, now I know why!
September 24, 2014
Rated 5 out of 5 by Tripper Beyond expectations
Papeete isn't our actual destination, but due to flights we sometimes stay a night either on our way to other islands, or on our way back home. On our most recent trip in April 2011, we stayed here and we very surprised. Be realistic though - staying in Papeete cannot be compared to the other islands. But in comparison to other luxury properties we've stayed at, the Le Meridien is one I would return to without hesitation. The hotel is very clean. The beach is reasonably clean and well maintained. The restaurants are reasonable and accommodating. The staff is welcoming and friendly.
December 1, 2011
Rated 1 out of 5 by ANTe Worst in my SPG experience
I had a horrible stay there. Wifi in room has serious problem and called many times without solving it. The staff manner was bad and did not allow a late check out even until 12:00pm. They insisted maximum check out time is 1100am. I'm wondering regularly new customers check-in time should be after 2:00pm and they should have a lot of time for prepararion and allow Platinum member to check out later. They just replied it's overbooked later and we have to leave as soon as possible. This is the worst of SPG hotels for my travel so many countries and it almost ruined my vacation.
September 14, 2014
Rated 5 out of 5 by cbrian Excellent option for a relaxing beach vacation in Tahiti
We had an amazing week-long stay at this hotel, and would recommend it highly to others. It's such a good option that we're not sure staying on Bora Bora would necessarily be better. We upgraded to a bungalow and loved it - panoramic views of Moorea, clear water, and fish swimming right swimming right below your room. All of the hotel staff treated us very well. The breakfast is excellent, as are the two restaurant options (great French food). We also really enjoyed the free activities, especially the sand bottom pool, snorkeling, kayaking, acquagym & acquabike. There's a shopping center right next door with a good Italian restaurant, grocery store, pharmacy, and an amazing artisan jeweler I'd highly recommend if you are in the market for pearls (Art D'Or).
October 4, 2013
Rated 5 out of 5 by pdinsure Romance has a name and it is "Tahiti"
Stayed at Le Meridien for 2 nights of our honeymoon after a 7 day cruise. I expected a let down from the cruise on Paul Gauguin (Moorea and Bora Bora were awesome), but was pleasantly surprised. I am glad we stayed here. It enhanced our honeymoon experience.
I booked a King junior suite using points (about the only bargain using points in French Polynesia). I was able to contact the hotel directly and get upgraded to an over the water bungalow (5000 points a night extra). The staff that responded to my many emails were excellent (Nathalie and Valerie).
The staff at the hotel all exceeded my expectations. Check in with Julien was a delight. He offered me the choice of several amenities for my gold status including wifi which I took. Signal in the farthest bungalow out was adequate to stream TV from my DVR at home. Got a late checkout and the day of departure Tino (sp?) extended it to 6p.m. so we didn't have to leave our room until it was time for the cab ride to the airport. You don't know how nice that was! Tino also was very helpful on several other occasions.
We speak no French, and it was clear that most of the staff did not have full command of English. But, everyone was terrific, friendly, and patient. I wondered at one point if they had mistaken me for a travel critic. The staff went out of their way to make our stay pleasant.
We had a couple of requests like for a top sheet on the bed and a different pillow and they responded very quickly.
We had a couples massage in their spa. Outdoor area was very pleasant with the sound of many birds chirping, children playing and a piano playing somewhere. Above average deep tissue massage at a reasonable charge. I don't remember seeing anywhere that they promoted the couples massage. We just happened to ask.
The property is gorgeous. Ask about their botanical tour. Took a few photos and they look like a postcard. Again, I expected kind of a let down from other islands. They have a markers on different plants on their property and a reference guide (a map would have helped). View of Moorea from our bathroom, and views of the crystal clear water and lots of fish from our balcony. Went snorkeling and were not disappointed. Toss some rice into the water (hope that's ok) and got swarms of fish under our balcony.
The surf breaks maybe 1/4 mile from the bungalows and you can hear it clearly in the bungalow. Very soothing. Woke up one a.m. to a bird that made a kissing sound. My wife and I now imitate that.
Ate lunch at the hotel, and it was ok. Partly my fault for not asking more about what I was ordering. Waitress was also very helpful and eager to serve. Cost was not unreasonable.
We were directed to a market a short walk away and found that they had take out food. Delicious and relatively cheap. Coming off the cruise we weren't looking for culinary delights.
The bungalows were incredibly romantic with gorgeous views. I don't know what other rooms in the hotel are like. We had no flying insect problems at all. But, we were a little apprehensive having read othe reviews and then discovering that there are no screens or glass in the windows (and mosquito netting over the bed with lots of gaps). Windows had wood blinds that don't appear to be air tight. Got a nice breeze with all open. But, ran AC most of the time (is that new?). Bungalows looked like they could use a little maintainance and updating. You have to go back to the beach to get into the water and there is no glass floor to view the fish from inside the room. We knew this going in.
If you're on a budget or need to use points in Tahiti this would be a good place to try. If you have the bucks to spend, the over water bungalow experience is probably better elsewhere in Tahiti. but, we'd go back here again.
June 24, 2012
Rated 4 out of 5 by Beaverlac Enjoyable Stay on Tahiti
Overall my wife and I were happy with our stay at Le Meridien. The pool is absolutely wonderful and probably one the best we have see around a resort, feels like the beach. The Le Carr restaurant is outstanding and for a gastronomic delight and good service - just do it! Pool bar service was good. Felt the casual breakfast room and dinning area could do with some attention. And the stage, fencing and clutter out the front for the dance shows is an eyesore and needs to be tidied up or removed. The area immediately behind the pond would more than suffice for any shows. Thus leaving a nice clear view from the breakfast area over to the pool and sea.Other than that suggestion a very nice stay. We would definitely come back again.
Thought it was a nice hotel. Enjoyed the free wifi in the lobby. Loved the gardens and night lights too. Makes for a very romantic setting.
September 1, 2014
Rated 4 out of 5 by Kendall1 Beautiful views
Well kept grounds, friendly staff, and very comfortable mattresses. They were able to accommodate our early check in request. Would like to see better snorkel equipment and phone instructions in English.
September 15, 2014