Rated 3 out of 5 by MontrealFan Room and Staff were great, Restaurant and Facilities Need Work
For how much this hotel room costs a night, I would expect a better exercise room and sauna. I did enjoy the room and the bed was very comfortable. The staff were also friendly and knowledgeable. This would be a great hotel for people who are interested in seeing some of Montreal's amazing art museums, but the internet is slow and the ammenities are few so it wasn't the best for a business traveller. The restaurant is way overpriced for average food. Go to any cafe down the street for breakfast.
September 15, 2014
Rated 4 out of 5 by CAWF Helpful Valet
My husband has mobility challenges and the valet staff went way out of their way to accommodate our needs. Both the front desk and valet staff could not have been more helpful.
The room was clean, larger than expected, nicely furnished with a comfortable bed.
Could hear noise from metro during the night which may be the trade-off for convenient location.
September 16, 2014
Rated 5 out of 5 by Kenny54 This hotel is in a grest area of Twon
when in Montreal i always stay at this hotel , the staff is great and make you feel like you are at Home among friends
September 7, 2014
Rated 3 out of 5 by Cylon 2nd stay at this hotel
i got in late and immediately turned the temp down to 19.5 from 25.5 C. tossed and turned all night to wake and realize the AC was broken and now it was 26 C.
when i checked out i was asked "how was my stay" and told the agent. he said, "Oh sorry" and then handed me my bill? didn't really seem to care. i have to go there 2 x a month so i guess i will find another hotel
September 6, 2014
Rated 3 out of 5 by jkr7 Nice rooms - poor location & ammenities
The room was nicely designed but the location was not ideal. The hotel itself was very small with just one small restaurant that closed early so we could not have breakfast one morning. The lobby is also very small with limited concierge.
I am a Platinum member and expected some sort of upgrade. I was told I was upgraded but my room was exactly the same as my co-worker's room who has no status and we paid the same rate.
February 3, 2014
Rated 3 out of 5 by Watto Disappointing
Invited by email to update, we did so- to an executive room. It was very noisy, being beside the water pipes and laundry chute which magnified the noise of the water pump.
The WiFi dropped in and out.The night clerk could not help us.
We did receive an acceptable room the next day, but WiFi still a problem.
No restaurant or bar, as they were on Christmas holidays, is unacceptable for international travellers.Room service, available between 6 and 9 pm only had poor choices.
Great restaurant around the corner, close to galleries shops and metro
Breakfast pastries were stale.
January 13, 2013
Rated 1 out of 5 by liesl19 Not truly a Le Meridian experience
Upon checkin, we were told we were getting a "newly remodeled" room. If that is the case, I fear for the guests staying in the old rooms. The hotel has great location, but is clearly old and the elevators are very noisy. Upon entering the room, it appears a rock band has trashed the bathroom: the sink faucet wobbles so much it is difficult to turn on and perching on the toilet is an act of faith that it will remain secured to the floor because it is so loose and wobbly. For the final insult? A cold shower each and every day, regardless of the time of day you try. Extremely disappointing.
May 29, 2014
Rated 2 out of 5 by FranSan Overpriced and unsatisfactory
The outrageous price we paid in August was not reflected in the room standards. Our a/c did not work for both nights, we had maintenance in the room at 2am trying to blow dry heat to melt the frost on the a/c unit. Maintenance advised that the same problem occurred a week earlier in the room, so why this room was rented out without being checked prior to rental is a reflection of the poor customer service at this hotel.
August 19, 2014