Rated 2 out of 5 by kdbb 2 steps forward 1 step backwards
I was a bit disappointed I must say with my stay. Although the staff tried... I was upgraded to a mini suite the room had only 1 bed and a room that did not allow pets which were the 2 criteria I gave when making my reservation. I was told I could stay in the room for the night and change the next morning to a room that allowed pets and had a bed for my guest who was arriving the next evening. No ice to be found in either machine. In the morning I was told I could stay in the room that my guest could use the sofa bed and the dog would be permitted as well. They said that house keeping would make up the sofa bed. They never made up the bed so when I returned to the room late in the evening I had to open the bed up for my arriving company. The day after house keeping came at almost 4 to make up the room although the room was free from 9 AM giving them plenty of time during the day, I was back and settled in once they came to do up the room , I took fresh towels and said thank you but no thanks. I was told the dog would be given a bed , dish and welcome basket none of this was ever delivered. I told the dogs owner these things would be there for the dog so they need not bring them, if we knew we needed to bring our own we would have. Nothing horrible just enough to make me think twice if I will stay there again
December 3, 2013
Rated 4 out of 5 by SemiTraveller Great Updates!
Pleasantly surprised with my last stay. Had the opportunity to stay in a newly updated room. Great update, well done!
November 24, 2013
Rated 5 out of 5 by Selltron Hotel with character
Great quiet and full of old charm hospitality
November 22, 2013
Rated 4 out of 5 by babserooni1 pleasant stay!
Hotel is in a desirable area. Close to McGill and shopping. Rooms have been redone and are very chic and comfortable. Hallways are, I assume, under renovation as well. Staff are friendly. Attached restaurant is a dud, but there are lots of other places to eat.
November 14, 2013
Rated 4 out of 5 by Eduardo67 Always a positive experience
The location is great, and the staff is very friendly and accommodating.
November 14, 2013
Rated 4 out of 5 by MiriamShiellFineArt Newly Renovated Room
I was given a newly renovated room. The shower faucet wasnt working properly and was failrly loose in the wall. I enjoyed the room's decor but the broken faucet affected water pressure. That being said I had no need to switch to a different room or was too concerned. I did report the malfunction but I am unsure why the cleaning staff did not mention this to the management in advance of my arrival.
November 8, 2013
Rated 4 out of 5 by RVA1 A great Montreal choice
A comfortable hotel with large rooms, a friendly staff and a great breakfast. Convenient to the art museum (!) and the Rue de St. Catherine shopping area.
November 11, 2013
Rated 2 out of 5 by lmi00 A disappointment
The hotel is in a great location, but it was a disappointment overall. The room was very tired to say the least with a huge patch of peeling paint in the bathroom. I understand the hotel is undergoing an update, but perhaps some rooms should just be closed until they can be re-done. Since the room was booked for Osheaga and only used to sleep after a long day, it was okay, but it would not be room in which one would want to spend any time. Would I recommend it? No.
August 6, 2013