Rated 2 out of 5 by SDVic Horrible Experience
This hotel looks nothing like the pictures on the website. I was checked into a room on the SPG level (Room 1051) and the room was old, not up to date, and located next to the elevator. Heard elevator noises throughout the night, got woken up very early in the morning due to people talking next to the elevator, hotel maintenance work, and doors slamming.
July 1, 2013
Rated 4 out of 5 by Oniki Close walk to Rue St. Catherine!
GREAT HOTEL! Close proximity to the best shopping Montreal has to offer! The hotel is situated 2 blocks from Rue St. Catherine and you will encounter fabulous restaurants and boutiques the moment you step outside the door.
The room was very comfy cozy and the front desk staff at check-in was helpful with directions and recommendations.
Certainly will stay here again.
January 9, 2012
Rated 4 out of 5 by WaupacaGuy Good Location in Montreal
Hotel is conveniently located. Average facilities, good people.
October 6, 2013
Rated 5 out of 5 by Beebs17 Great Location!
We were in Montreal and this hotel did not disappoint from the very beginning to the end. We were walking distance to everything! The staff was excellent and room clean and spacious.
Internet was intermittent - only blemish.
September 11, 2013
Rated 4 out of 5 by Daniel33 Excellent location
I would like to congratulate all of the staff at the reception of the Merdien, Montreal. All of them without any exception were first class, amazng service, always exceeding expectations. The breakfast service is not good but it is outsourced at a restaurant called Ridi, it is not good and expensive for what it is. the restaurant service is mediocre.
November 8, 2012
Rated 1 out of 5 by Wonko Rooms are small so is the bathroom
First the good- staff was extremely helpful. Great job on that.
I stayed 1 night. Reserved it using SPG points. My 11000 points would have been spent better. The room was small. The bathroom is extremely small. The property shows its age. Paint peeling and bubbling in the bathroom. Old carpet. I will not recommend this hotel
June 30, 2013
Rated 4 out of 5 by Pedroboy Enjoyable stay
First time we stayed here and we enjoyed it. While we prefer staying closer to the old city, this location is great for museums, quick access to Mont Royal - also lots of places to eat nearby and metro is only a block away.
The suites are particularly pleasant and roomy!
Very pleasant front desk personnel.
July 4, 2013
Rated 5 out of 5 by Thomas3633 Among the best service experience I have had with Starwood
Had a wonderful stay with this property. Front desk was excellent and met our every need with we were a needy bunch. with the upcoming renovations next year I am sure this hotel will be a good choice for anyone staying in Montreal. It refreshing to be recognized and greeted by staff. You can usually get that at some larger hotels.
August 14, 2012
Rated 3 out of 5 by cuke Disappointed
The pros: attentive, friendly staff, great location, quiet.
The cons: room was dirty and chairs stained. The bathroom was gross, with splatters on the floor I don't even want to think about. Lights in bathroom went out - the maintenance man told us to "hit it lightly and it should come on" (which would require crawling on top of the vanity). We were told the rooms had a duvet, daily newspaper, hairdryer and umbrellas. In actuality, when we asked about a duvet, they responded that there "weren't even any in the basement" and brought an extra blanket instead. We received a newspaper only one of four days, and had to go to the front desk for a hairdryer and umbrellas.
Although I am an SPG member, an upgrade certainly wasn't an option. Nor were we offered anything like museum passes that other reviewers mentioined.
I am recommending this hotel, with reservations, based on the pros of my review. I am optimistically hoping that the state of our room was not typical.
May 17, 2012
Rated 5 out of 5 by Gary333 Wonderful home away from home
The staff treats you great,having stayed there several times they say welcome back and makes you feel welcome. Hotel is clean and rooms are bright and large. Neighborhood is wonderful and within walking distance of mt Royal and downtown. Great restaurants are all around, highly recommended
July 13, 2013
Rated 4 out of 5 by amm466 good, but wifi very shaky
This hotel was perfectly decent, comfortable etc., and the staff helpful, friendly, accommodating. My only complaint is that the Wifi DOES NOT WORK. It's really erratic, and I spent many hours struggling to log in, only to be booted again before I could actually read/reply to urgent email. Otherwise, a great place!
April 30, 2013
Rated 5 out of 5 by ideaphp A great hotel experience
excellent greeting when we got there. immediate access to multiple museums within the city. the interior design was very pleasing. the view was beautiful. interesting art on the walls and music in the elevator. i was say that this is a very culturally rich hotel and worth staying in if you're in montreal for a few days
March 30, 2012
Rated 4 out of 5 by Travelhappy Service and location
I think the hotel is very accommodating to its guests.the staff are gracious and responsive.it is comfortable not luxurious.the location is perfect,metro,museums,restaurants etc. Amanda at the front desk suggested eating at a place down the street that was great value and excellent,also it was byob.
May 26, 2013
Rated 3 out of 5 by MicheleM2012 meh
I expected a little more- but all in all it was clean and quiet which is important!
I found the hotel to be a bit dated and underwhelming. The gym was small and the room service menu was limited.
That said, the staff was very attentive and friendly and as said above, the hotel is CLEAN!
June 18, 2013
Rated 5 out of 5 by englishdave Nice Location
This hotel is comfortable and is located in a good part of town. The restaurant food is very good and the rooms are nicely appointed
September 9, 2013
Rated 3 out of 5 by AmandainOttawa Great location!
My husband and I chose this property based on its convenient location - walking distance to all the things we planned to do that weekend. Iron in the room didn't work, had to request another one after it spouted water all over my pants. Cordless phone didn't work either. No SPG recognition whatsoever.
October 11, 2012
Rated 5 out of 5 by Angel Morning call
The phone beside the bed is not working, and the phone on the desk table does not have the feature to set the morning call option. And the clock on the bedside table has no instructions to set alarm.
I did not find out until the nite before we leave, so did not have time to notify the front desk.
March 15, 2013
Rated 5 out of 5 by Jeffrey Feels like Paris in Montreal
I really like this Starwood hotel over the others in town as it has more of a French feel and less of that big-convention hotel feel. The staff is great too.
The location, about a mile from old town, is the only potential downside, but the metro stop is a block away as is the main art museum.
February 15, 2013
Rated 5 out of 5 by Donaldo40 An enjoyable stay.
A friendly and knowledgable staff ... they really are nice at the desk. A conveniently ordered room and all-round good facilities made our stay special. We will do it again. A very good restaurant but don't expect any snack-type eats.
The building is well placed for access to what we wanted.
August 27, 2012
Rated 5 out of 5 by xsshah Great Staff
Staff is extremely polite and professional. Really enjoyed interacting with them. Highly recommend this Hotel.
I had a car so it cost about $27 a day, which I couldn't circumvent. Other than that, it is a great hotel!
July 28, 2013
Rated 3 out of 5 by Doogs Ehh
Parking is only available by valet at this hotel and they charge $27 per day. The only other parking available is down the street and they charge $20 per day. No pool or spa. Would have preferred to have those things for a more relaxing weekend away with my husband.
April 22, 2013
Rated 5 out of 5 by Wundt This hotel is worth checking
Located in a quiet an upscale area, it is nice and close to interesting museums and famous shopping spots. The special rate (less than 100 CDN / night) made it the best value in town. We had a room on the 10th floor with nice view and plenty of light in the room.
April 21, 2013
Rated 4 out of 5 by HawaiiSamurai Wonderful View
I was only in town for a short amount of time. The hotel staff was attentive and helped check me in quickly. They upgraded me to a room with a tremendous view. The breakfast was superb and the location was acceptable. I would not hesitate to recommend this property.
March 24, 2012
Rated 5 out of 5 by kkuper Awesome experience!
We had a wonderful time at Le Meridien! Amanda was fantastic and provided us with all the amenities we could want. The art in the lobby was most inspiring and our room had an incredible view of the city and Mont Royal! Thank you for making our stay so special!!
April 14, 2013
Rated 5 out of 5 by Hannah13 Great service
Staff were welcoming and very helpful, only complaint I have is regarding some small engineering things in the room such as a few light bulbs out in the room and a loose toilet seat. Will return in the future due to the comfort of the room and service from staff.
February 25, 2013
Rated 5 out of 5 by KT06 Amazing staff and Great location
The front desk team at this hotel are the most friendly and dedicated that I've seen. During my stay they were able to offer many great recommendations for meals and sights of the town- their knowledge was more than any tourist site could offer on Montreal.
March 31, 2013
Rated 5 out of 5 by joel17 this hotel will be the best hotel
when it will be renovated next year,
because it is downtown the staff are very professional and great
the price are very competitive
i have only one regret, they don't have any club lounge for the spg as others hotel in SPG
for the rest i recommend that hotel
August 20, 2012
Rated 5 out of 5 by seeker1111 Penthouse
It was my birthday and we were given a lovely penthouse room on the 31st floor, and a wonderful bottle of champagne and chocolate covered almonds. The manager was so accommodating and pleasant as well the staff. It is a perfect location in the center of town.
September 27, 2012
Rated 5 out of 5 by BranC Great hotel
Felt more like a European hotel than a Canadian one (in a good way). Friendly staff, great rooms, location can't be beat.
August 25, 2013
Rated 5 out of 5 by TravelingMan Third time in Montreal at this hotel...
Staff is extraordinay, from the bellman to those behind the desk. They upgraded me as they've done the other 3 trips to a nice corner suite (Platinum perk). They recognized me everytime I came down to get a Taxi or head out. Great location and better staff.
June 21, 2012