Rated 5 out of 5 by Kerg56 Excellent experience
We made several stays at this hotel, which is well located, and enjoyed the experience every time (rooms, service). The buffet breakfast, though, is disappointing and could clearly be improved in range and quality.
October 20, 2012
Rated 3 out of 5 by AmandainOttawa Great location!
My husband and I chose this property based on its convenient location - walking distance to all the things we planned to do that weekend. Iron in the room didn't work, had to request another one after it spouted water all over my pants. Cordless phone didn't work either. No SPG recognition whatsoever.
October 11, 2012
Rated 5 out of 5 by Kent111 Great Location and Staff
Overall, a great stay! Thanks to the staff for a fantastic service.
October 3, 2012
Rated 3 out of 5 by BadBob Not what I expected from a Le Meridien
The location was great for visiting museums and for access to the park. The staff were very friendly and helpful. I had used suite upgrades to upgrade my room to a suite - this was a disappointment. It was nothing but a slightly larger room (by comparison, when I have stayed at Le Meridien Chiang Mai I have always been given complimentary upgrades to a large multi-room suite). The fitness center was ridiculous - a couple of pieces of cardio equipment and some random light dumbbells. I would get more at a budget hotel. I didn't try the food and beverage. Perhaps travel in Asia has spoiled me, but when I stay at a Le Meridien (or any Starwood property) in Asia my Platinum status always gets me a free buffet breakfast. This seems not to be the case in North America. Why should I expect a reduced level of hospitality when traveling in the US and Canada?
October 3, 2012
Rated 5 out of 5 by seeker1111 Penthouse
It was my birthday and we were given a lovely penthouse room on the 31st floor, and a wonderful bottle of champagne and chocolate covered almonds. The manager was so accommodating and pleasant as well the staff. It is a perfect location in the center of town.
September 27, 2012
Rated 3 out of 5 by NKAB Good hotel for the price
Staff is very friendly and accomodating.
Rooms are a bit dated, but from what I understand, they are working on renovations.
Not as centrally located yet not too far from all the major activities like old port etc.
Bed was reasonably comfortable.
We stayed in a junior suite yet it only had two towels. The staff did not replenish items as they should have, however, on request they were quickly supplied.
Excellent value for money!!
September 6, 2012
Rated 4 out of 5 by kapers Helpful Staff
Great hotel with very helpful staff, especially in respect to local attractions and restaurant recommendations.
September 4, 2012
Rated 4 out of 5 by Bella962 Good location
Pleasant & efficient staff! Good size room , wasn't pleased with bathroom, it needs remodelling! Would prefer if there was more food variety for breakfast! Would recommend it for a friend!
September 4, 2012
Rated 5 out of 5 by bennie great experience at the hotel
Great location on the west side of downtown, smaller property that gives a nice sense of intimacy. As a platinum SPG member, was upgraded to a larger room that was incredibly comfortable. With the proximity to Mt. Royal Park, it was easy to head up the hill for a beautiful run and be able to take in the views of the city. Will definitley be back.
August 31, 2012
Rated 5 out of 5 by Irisamtraveller Nice hotel
Sreat stuff and service. Nice hotel in a good location
August 28, 2012
Rated 5 out of 5 by Donaldo40 An enjoyable stay.
A friendly and knowledgable staff ... they really are nice at the desk. A conveniently ordered room and all-round good facilities made our stay special. We will do it again. A very good restaurant but don't expect any snack-type eats.
The building is well placed for access to what we wanted.
August 27, 2012
Rated 5 out of 5 by Traveller2020 It is a great hotel
Charming smallish hotel close to McGill, Maisoneuve, and other actions.
August 26, 2012
Rated 3 out of 5 by Flux A la meridien
Great location in beautiful Montreal. Lobby was beautiful with internet access free for use. Ridi was very accessable and moderne
August 25, 2012
Rated 5 out of 5 by Sussy Easy Access, Staff were friendly
From beginning to end the staff were all friendly and knowledgeable. We used the valet parking which was great- a little pricey, but this is a big city, and the convenience was perfect.
I like a firmer bed, but if you like the poofy, softer top beds, it was good. I liked the style of decor, but it was tired. I'm told they are in for a total renovation, and it is due.
The only negative was the grout in the shower and the showerhead were gross
August 22, 2012
Rated 5 out of 5 by joel17 this hotel will be the best hotel
when it will be renovated next year,
because it is downtown the staff are very professional and great
the price are very competitive
i have only one regret, they don't have any club lounge for the spg as others hotel in SPG
for the rest i recommend that hotel
August 20, 2012
Rated 4 out of 5 by BillofLincoln Return visit
My wife and I have stayed at this hotel several times on our vacation visits to Montreal. Obviously we like it well enough to keep returning. Location and the staff make the visit very enjoyable.
August 20, 2012
Rated 4 out of 5 by suziehelen GREAT PLACE
SITUATED RIGHT IN THE CENTER OF THE CITY you have access to the metro, to visit, etc...the staff is welcoming, courteous and ready to help, all with a nice smile on a rainy day.
August 18, 2012
Rated 4 out of 5 by Eli26 Great location
Nice small hotel. Bit rundown. Stayed in penthouse. Furniture didn't match. Bathroom tiny. Not for penthouse. Comfortable bed. Nice balcony but no chairs or table.
August 17, 2012
Rated 5 out of 5 by Thomas3633 Among the best service experience I have had with Starwood
Had a wonderful stay with this property. Front desk was excellent and met our every need with we were a needy bunch. with the upcoming renovations next year I am sure this hotel will be a good choice for anyone staying in Montreal. It refreshing to be recognized and greeted by staff. You can usually get that at some larger hotels.
August 14, 2012
Rated 1 out of 5 by Jen38 Thieves
We had planned to stay at this property for 4 days and left after 1 night. Boutique hotel it is not. Very average rooms, bathroom not so clean, food terrible. We were given an upgrade (sounds good!) Upon check in and were told that continental breakfast was included. Next morning had "breakfast" (toast w peanut butter-rest of food was canned or not well prepared) and was subsequently charged $50!! Explained situation to front desk and manager who basically called us liars. Most likely trying to recoup cost of our upgrade. Never ever had this happen before-totallly stole money from us. Would NEVER trust such an establishment who mistreats guests this way. Went to W Montreal-amazing, true "boutique" hotel. Even they were horrified when they heard our story and gave us a real "free" upgrade. LMS are thieves.
August 11, 2012
Rated 5 out of 5 by gigi31 Lots to recommend the hotel
Everything was really wonderful, including the location . There was only one negative comment we could make. There MUST be grab bars in the shower. Elderly cuests need to hold on to something to prevent falling.
August 7, 2012
Rated 5 out of 5 by rayb Second great experience
So often the return trip disappoints - not this hotel.
In a quiet location just west of and walking distance from downtown everything feels just around the corner. Don't want to venture out?....try the restaurant: best kept secret in Montreal!
August 1, 2012
Rated 5 out of 5 by mgtshopper Quick visit
We were only in Montreal for one night, arrived at Le Meridien at 2100 and out at 0730 the next morning, so not a lot of time to relax. However, our room was very nice, a little small, but it had all the usual amenities including a mini bar. The bed was very comfortable (I didn't miss my own mattress for once!) and the room was exceptionally clean. i will definitely consider Le Meridien for my next stay in Montreal.
July 30, 2012
Rated 4 out of 5 by Gumby16 Great choice in Montreal
A great property that is close to everything and not as expensive as the other Starwood properties in Montreal
July 28, 2012
Rated 4 out of 5 by PRM1 Freindly and well located
The hotel was well located except its a bit too far form the Airport Bus stop to walk over with bags.
Staff were friendly and recognised my Gold Status and were ready to help with anything.
One glitch - even though we booked as a couple, there was only one bathrobe, one bottle of complimentary water, one bar of soap etc- in short the set up was for single occupancy. and it took a day or so to sort this out.
Otherwise, a very nice 3.5 to 4 star property with friendly and helpful staff.
July 23, 2012
Rated 4 out of 5 by horatio17 Lovely but Housekeeping below expectations
We have stayed at Le Meridien many times over the years and have always appreciated the outstanding front desk staff and restaurant service, the rooms, and general ambiance. This stay however the housekeeping was actually substandard. Surfaces were not cleaned, especially in the bathroom, amenities were not restocking, not enough towels in the bathroom, and one morning cleaning staff turned up at 8:15 am to clean. This was disappointing. That aside, the stay was otherwise great.
July 21, 2012
Rated 5 out of 5 by Arturinho No surprises
Clean, well-maintained facility, friendly staff, great location.
July 16, 2012
Rated 1 out of 5 by labluvr Incredible staff and location
Our recent stay exceeded our expectations. Friendly and exceptionally helpful staff and convenient location made this a great experience. We would go out of the way to stay in Montreal at Le Meridien in order to visit again.
July 13, 2012
Rated 5 out of 5 by nancyz Wonderful experience once again.
Once again, our stay at Le Meridien was very enjoyable. The staff is very friendly and helpful. Location is great. We look forward to returning next year.
July 4, 2012
Rated 5 out of 5 by john53 Meridien Versailles
Staff is outstanding...very helpful and professional. Location is excellent. I have stayed at this hotel a number of times and am always reminded of the excellent staff
July 2, 2012