Rated 2 out of 5 by Bella1972 Not Typical of Meridien Chain
Hotel staff were very nice; but, hotel itself was dated. The room requires repairs and updates. The washroom had peeling paint, dated fixtures, hair dryer wasn't working, the toiletries were terrible. The room itself was a good space; but, dated in decor. The air unit made lots of noise making it difficult to sleep. I wouldn't stay here again.
March 4, 2014
Rated 4 out of 5 by ctd1 New room design
Love the new rooms, Just a couple of things the quilt is tucked in too deep. I either had to completely take the bed apart or put my pillow half way down the bed to pull the covers up to my neck.
March 1, 2014
Rated 3 out of 5 by jkr7 Nice rooms - poor location & ammenities
The room was nicely designed but the location was not ideal. The hotel itself was very small with just one small restaurant that closed early so we could not have breakfast one morning. The lobby is also very small with limited concierge.
I am a Platinum member and expected some sort of upgrade. I was told I was upgraded but my room was exactly the same as my co-worker's room who has no status and we paid the same rate.
February 3, 2014
Rated 5 out of 5 by transit000 This hotel is excellent for us!
It is a walking distance from high-end clothing boutiques and art dealers, museums and health food restaurants. The hotel is located in a beautiful setting. It's great for us who enjoy a quiet, comfortable, modern, but at the same time, a classy interior setting.
February 7, 2014
Rated 2 out of 5 by Chichi Not for business travellers
Very disappointed in this hotel. Not what I expect from an SPG category 4 hotel. Very small and dark. The elevators are old, tiny and dingy. Feels like you are in some sort of weird after hours club. Actually kind of creepy. First time I've been to a hotel as a platinum member and had to choose between welcome points and breakfast. Chose the points because ... No exec lounge. No hotel restaurant. And the fitness centre was a joke. 2 treadmills, 1 stationary bike and a few weights. Really? Hard to get a cab in the morning. No cabs waiting outside hotel. Upgraded to "penthouse". Rooms cozy and clean. But, bathroom tiny with dark brown marble and no counter space. Couldn't leave anything in there without fear of it falling in toilet. Bed uncomfortable and not a nice view considering it was the "penthouse" (rm 1552). Heater made so much noise all night long. Booked to stay 4 nights. Left after 1. Moved to another SPG property. Not for me!
April 26, 2013
Rated 3 out of 5 by Watto Disappointing
Invited by email to update, we did so- to an executive room. It was very noisy, being beside the water pipes and laundry chute which magnified the noise of the water pump.
The WiFi dropped in and out.The night clerk could not help us.
We did receive an acceptable room the next day, but WiFi still a problem.
No restaurant or bar, as they were on Christmas holidays, is unacceptable for international travellers.Room service, available between 6 and 9 pm only had poor choices.
Great restaurant around the corner, close to galleries shops and metro
Breakfast pastries were stale.
January 13, 2013
Rated 2 out of 5 by LBnDC Tired Hotel
I agree with the comment below this one. The hotel is dated and worn down. Very disappointed although I did appreciate the friendly staff
August 7, 2013
Rated 4 out of 5 by Bruins9 Wifi, TV, Bathroom issues
The hotel's wifi was ify. It worked sometimes. Some of the TV channels were snowy. The bathroom was tiny. You could not open the door without hitting the tub. With that being said, the staff was great and the rest of the room was fine.
January 26, 2014