Rated 5 out of 5 by Scottedina Great Value And Location!!!
Checked in around 8PM, great check in experience, fast and very friendly. They now have 3 lanes, well marked for gold and platinum guests. The young lady who checked us in was so nice and gave our kids teddy bears.
The room sizes for Paris is above for this price. I have stayed at all of the SPG hotels in France and found this to be the best value.
This is a big hotel and there is always someone to help!
The Concierges are amazing with plenty on hand
The breakfast is good and very well-run, friendly staff the only complaint ,they need to change the food up and add more omelette stations, otherwise great hotel will go back!
July 24, 2014
Rated 1 out of 5 by Notafan1972 Unbelievably bad experience
Was promised a room change at check in, but on the day of the supposedroom change, went to the front desk in the morning to confirm that a change will be made and was told yes. Went back at 3:30 pm and the front desk manager came out and said "paid guest wanted to extend his stay, room is no longer available". I had already packed my luggage and asked him to find a solution. His answer was "what do you expect me to do?". Never experienced such an offensive treatment before. I would be disappointed if the room was not changed but I was offended that a committment was not kept and I was told late in the day.
Bedsheet - even when asked for a change of bedsheet, it was not done. When I approached the housekeeper just as she happened to leave when I went back to the room, she offered to change the bedsheet at once. Unbelievable.
August 12, 2014
Rated 2 out of 5 by happytraveler11 stay somewhere better
This hotel is far from everything. You will need to take the subway everywhere. There is nothing around the hotel, and the hotel has no little store for little items you might forget. Dont go to Spice Market around the corner, as they make up the prices and charge you whatever they want. I had the do not disturb on my door, and never touched the mini bar, but they came in two times, without my permission. Also the maid walked in when I hadn't checked out and didn't even knock. The men in the morning are great Concierges!!!!
August 7, 2014
Rated 1 out of 5 by Andy81 Worst sleep in a hotel in years
The rooms overlooking the front of the hotel are not sound proof at all and the road is extremely noisy. Drivers seem to use their horns frequently throughout the night in Paris.
Saturday night was the worst night I have had in a hotel in years - I'm a gold SPG member and spend many nights in hotels in Europe each year. There is a nightclub opposite the hotel and I could not get to sleep from 1am to 6am.
My wife was running in the Paris marathon and we had to get up at 630am to get ready - after training for months for her first marathon she had to do it on only a couple of hours sleep. It was extremely loud and it didn't stop all night.
April 19, 2012
Rated 4 out of 5 by PMI1 The Hotel has Excellent Service
The hotel provided excellent service from guides, tickets to attractions and transport, all with attention to my specific interests.
August 18, 2014
Rated 5 out of 5 by JB16 Our stay
Excellent hotel. Staff was very friendly and accommodating. Rooms were very clean and comfortable. Unfortunately, Jazz Club was closed for August, so we missed that feature. Otherwise, this hotel was in great location and close to all transportation.
August 17, 2014
Rated 3 out of 5 by Frequenttraveller111 Great location...
Hotel is really well located, but disappointing in other ways.. Needs to be updated or downgraded. Unfair to call it 4 star.
August 5, 2014
Rated 5 out of 5 by skayg Great Location and Comfortable Bed
The room was clean and very comfortable and the check-in staff was very friendly. The hotel was located near the metro and rail. The Air France Bus travels directly from CDG to the Hotel with no stops.
August 16, 2014