Rooms & Rates

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1 Room 1 Rooms , 1 Adult 1 Adults , 1 Child 0 Children
Rated 3.6 out of 5 by 924 reviewers.
Rated 4 out of 5 by Good Hotel Great hotel, well placed in Paris, problem was when I checked in I was checked in to a room which was not serviced. However, the staff did their best, put me in another room and gave me a gift as compensation. Not a bad stay at all! February 20, 2016
Rated 4 out of 5 by Good stay Had a small problem with internet and TV for the first 2 days of my 3 day stay but other then that good stay. Hotel very well priced good valve for money paid. February 18, 2016
Rated 5 out of 5 by This hotel exceeds expectations. Staff could not be friendlier or more accommodating. Excellent breakfast buffet. Hotel is very close to the metro and if you like walking an easy walk to the Arc de Triomph, Tour Eiffel & Champs Elysees. It is in the 17th district which is a nice & mostly upscale Parisien neighbourhood. Air France bus from CDG stops opposite which is a bonus. Nothing negative to say about this hotel. I would stay here again the next time I am in Paris. February 9, 2016
Rated 3 out of 5 by Cleaning & SPG privileges consistency could be improved. The quality of the cleaning could be improved as well as the consistency of SPG privileges such as the 2 x bottles of comp. water i.e. first evening = no comp. water bottles, 2nd evening = 2 x bottles but no card informing the client that they are complimentary, 3rd evening = 2 x bottles plus card. February 8, 2016
Rated 1 out of 5 by Terrible experience We are very frequent travelers who understand the spectrum of budget to luxury. This hotel was just appalling. Despite the fact that we were given a room on the SPG Preferred floor, the room was terribly run down, old, and filthy. The paint was peeling, the window sills were caked with dirt and the carpet was worn and tearing. The bathroom was a joke- a tiny closet with the toilet and another tiny closet for the shower. My email feedback and my survey feedback was ignored until I directly emailed the general manager, and then I was told that I should have asked to change rooms if I was so unhappy. The state of the room, and the response I got after my stay were both very very disappointing, and not worthy of the Starwood name. January 11, 2016
Rated 2 out of 5 by So Much To Be Improved! I stayed at LM Etoile for 3 nights during the holiday season, and this was my worst stay at Starwood Hotels. As a frequent traveler and loyal member of SPG, I deeply feel the service of LM Etoile didn't meet the standard. First, since LM Etoile is recognized as SPG category 5 in Starwood Hotels chain, I think at least one daily free bottled water per guestroom should've been provided as a standard amenity there. However, when I found no free bottled water in my guestroom and inquired about the situation, I, astonished, got an unbelievable reply from the reception desk that they're unable to provide free bottled water per guestroom, "because there are so many rooms at our hotel and we cannot provide it to all our guests per room for free!" Ridiculous and unbelievable, it's my first time to know that free bottled water is "NOT NECESSARILY" standard amenity in all Starwood branded hotels!" What's more, when coming back to my room at my second night, I found the housekeeper didn't clean the trash can in my bathroom nor supplement new towels (I believe I didn't choose that so called green choice or whatever). At this point, I'm just wondering whether it's also because "there are so many rooms at LM Etoile and their housekeeping service cannot be provided to all guestrooms??" With many experiences of staying at different Starwood branded hotels around the world, I just wanna say to LM Etoile "Don't forget you are a 5-star hotel!" We guests are charged at a much higher rate here than in B&B or in hostels, and should be provided with better service. Your service still has so much to be improved. January 11, 2016
Rated 4 out of 5 by Great Staff! Great Location! Very nice facility. The staff was exceptionally friendly and the location is ideal. The hotel was undergoing some renovations while we were there and we were never disturbed one time by any of the work. My only criticism would be that the room was a little warm during the evening, but certainly not unbearable. I would stay here again in a heartbeat. January 1, 2016
Rated 5 out of 5 by Very Nice I think that your hotel is very nice. The rocation is very good for sightseeing, easy transprtasion, shopping, and so on. And the beakfast is very nice. December 27, 2015
Rated 1 out of 5 by Falls short of expectations Loud construction, wi-fi doesn't work, aging rooms -- one night was enough. December 22, 2015
Rated 4 out of 5 by Wonderful Stay, Thank You!! I have read some of the reviews before I stayed at the hotel and had some concerns, those concerns were gone before I even reach the hotel by a wonderful email received from the hotel welcoming me and my wife and asking if there is anything i might need during the stay. SPG Recognition: As a Gold member i was welcomed in a special line with no crowed and got upgraded to a very nice room in a high floor just as i have imagined. Welcome: As for my anniversary we have received a lovely gift from the hotel, small things makes huge impacts. Location: The location was great, less than a minute walk to a mall. 1 minute walk to the metro station and another airport station. Champylsee street was about 20 min walk. Taxi stand at the hotel door for any other destination, which cost around 7 euros for most of our trips because everything was very close (places i wanted to visit). Great resturants just around the corner. Service: Very friendly staff and very helpful with a big smile. Room: The room was big enough for us and i see it bigger the usual european rooms. Missing Coffee maker and boiler, would've made a difference to me, in the other hand they gave us coupon to get free coffee from the coffee machine next to to the elevators. Facilities: The only one thing I looked for was not available was the hair saloon for my wife we had to go to one near the hotel. I would for sure go back to Paris in this hotel because i loved my stay over there. November 8, 2015
Rated 5 out of 5 by Super Convenient to live The location of the hotel is super! Just 2 minutes walk to Porte Maillot. The hotel is very big and busy, but the staff are always nice and helpful, especially the reception desk. The only complaint is the room is not big enough. October 20, 2015
Rated 4 out of 5 by convenient for many I have some regular facilities like super market which opens even Sunday, reliable good restaurant and I remember usuful bus and rail lines. Only I hope room would have coffee maker. September 30, 2015
Rated 4 out of 5 by Hotel having good location and wonderful staffs I stayed 3 days with my friend in 19~21 August 2015. It was one of the most wonderful stay that I had ever experienced before. Maybe I think it is because of one of the reception desk staffs. I'm sorry I don't remember that staff's name exactly, but maybe that name is 'Leehana'. Of course, most of staffs were friendly. But she has a bright smile and a courteous manner and mind. So I really want to praise her. Finally I think this hotel is located in an excellent place in Paris because there is an air france limousine bus stop and the metro line 1 just 3 minutes walking distance. September 1, 2015
Rated 4 out of 5 by Compliment for staff having polite manner and mind I stayed 3 days with my friend in 19~21 August 2015. It was one of the most wonderful stay that I had ever experienced before. Maybe I think it is because of one of the reception desk staffs. I'm sorry I don't remember that staff's name exactly, but maybe that name is 'Leehana'. Of course, most of staffs were friendly. But she has a bright smile and a courteous manner and mind. So I really want to praise her. Finally I think this hotel is located in an excellent place in Paris because there is an air france limousine bus stop and the metro line 1 just 3 minutes walking distance. September 1, 2015
Rated 3 out of 5 by Gives the impression of being dispatched as fast as possible My impression of Le Meridien Etoile is, it felt VERY impersonal and I perceived the entire stay like, I was there to be dispatched as fast as possible. Is this because I stayed only one night, or is this the Parisian culture? - Because this is not Le Meridien standard that I know. Only some associates were very nice, friendly and forthcoming. But I return in 2 months for several days and will evaluate this better. I checked-in after midnight, and I didn't receive any SPG recognition at first, then I was upgraded to an Executive Room on the SPG floor (2nd floor), but it was VERY small and I had a (construction site) view (and half of the view was covered). However, the room was well designed, very light and had a stylish LCD TV. The bathroom was also small, but clean and had a nice rainforest shower. Except of the size and the view, overall the room was very comfortable. August 29, 2015
Rated 1 out of 5 by Construction matters the hotel is under construction both inside and and out. Notice should have been provided on the SPG website and at the reception desk upon checking into the hotel. I booked 2 rooms for 3 night and each morning I was awoken by 8am with loud noises directly above my rooms. I notified the hotel each morning and they said there isn't any construction. Finally on the last morning I went down to speak with a manager Kevin P he said the same thing "there shouldn't be construction" it doesn't start till tomorrow...... Hahahaha he was wrong and he didn't care just like the other staff I notified days earlier. I guess it's tourist season in Paris so they don't care how they treat the guest from abroad. He did offer me free internet, which I get for free as SPG gold. Then he offered 35E credit for a meal which didn't seem fitting given he still made excuses for noise "there shouldn't be noise", but there is, like that is a qualified answer. I would not stay at this hotel. SPG - should notified its members of material circumstances about there hotels- UNDER CONSTRUCTION August 25, 2015
Rated 5 out of 5 by Wonderful stay I loved my stay at Le Meridien Etoile! The trip marked a special occassion as i was proposing to my girlfriend during our stay in Paris. The hotel staff made every effort to accomodate my special requests to make the stay truly memorable. A special thanks to Kevin, Maria, Astrid and Killian. I look forward to my next visit. August 3, 2015
Rated 3 out of 5 by Le Meridien Etoile met our needs Our need was for a SPG Hotel in Paris for a reasonable price that had good Metro connection. We did not need to be within walking distance of the main tourist sites as this was not our first visit to Paris. This hotel is next to the #1 Metro Line and also has good connections to CDG Airport with the Air France airporter bus stopping across the street. Hotel staff was helpful and hotel had good SPG recognition. Buffet breakfast was nice but crowded with Viking River Cruise tourists. August 2, 2015
Rated 5 out of 5 by Exceptional staff I spent a few days at this hotel during a family vacation to Paris and enjoyed my stay, mainly because of the staff. We arrived early from the US and the front desk staff worked wonders to get us into rooms on the quiet side of the hotel. The manager even came by to chat with the family while we waited. While most of the amenities are average, and the hotel can be crowded (given its size) - the staff at the hotel made our stay worthwhile. The concierge was extremely helpful and staff at the restaurant was pleasant. During our stay, a large tour group of 500 tourists from Asia also came into the hotel - but it was handled well. Will definitely be back. Note: please go for a rate that includes breakfast and internet, as its a better deal. July 26, 2015
Rated 3 out of 5 by Only like a Motel absolutely No Platinum recognition, breakfast Food and Atmosphere and Service terrible, like a Train Station. The smallest room ever !! Never had that before, Overpriced. Location is ok. July 20, 2015
Rated 4 out of 5 by Very Average Hotel It's a very average hotel. No lounge, parking costs 30 euro with hotel's discount. Room was tiny but i guess it's standard size in Paris. everything except the lobby felt old. The only good thing is that it's close to Arch of Triumph. for for 250ish euro a night, it's a bit on the expensive side. July 19, 2015
Rated 3 out of 5 by Need improvement This hotel is always busy! They need better management over room availabilities. When I arrived, my room wasn't available so they found me another room. But it was a smoking room. I declined! I left to work and came back few hours later and front desk did not find me a new room. They gave me the same smoking room again. So I had to wait to check into my room again after arriving that morning and worked. Couple other things are that they never replaced the glasses when took away the dirty ones and mini bar was not kept up. July 9, 2015
Rated 5 out of 5 by Wonderful SPG Hotel in Paris! My husband and I have stayed in this hotel twice - both visits exceeded expectations! The staff here is absolutely wonderful! All of my interactions were very positive. The front desk staff generously indulged me as I tried to speak in French, and were equally accommodating to my English-speaking husband. During our first stay, booked with cash and points, we received a lovely congratulatory gift for our honeymoon. On our return trip this year, we were upgraded to a lovely room, and received complementary champagne and macarons. The hotel is located near the Arc de Triomphe in a great neighborhood. It is also convenient to the metro, though we walked everywhere. Our rooms were smaller by US standards, but very comfortable! I've stayed at two SPG properties in Paris, and I will definitely return here for my next Parisien visit. Thank you to the staff of Le Meridien Etoile for making our stays so enjoyable! July 7, 2015
Rated 3 out of 5 by was disapointed as a pltinum member i am usually always offered an upgrade this time it was not the case and the room was very dark. However it has a very good location. July 3, 2015
Rated 1 out of 5 by hotel Gives no consideration to Platinum members I have been a platinum member for over 8 years now and have traveled to SPG properties all over the world; I have just checked in to the hotel Meridien in Paris and I am very disappointed by the rooms quality; its old and inadequate to be be considered a Deluxe room; the bathroom is dirty and the shower head is leaking; also the service assistance at the reception were not quick to help, and I found them very rude. This is my last time at this hotel. I'll definitely not coming back to le Merdien in Paris. July 2, 2015
Rated 4 out of 5 by The Service of the staff is great I have been in this hotel for 3 nights and first of all I have a great experience when I arrived because I was not expected to have an upgrade I got it for the 3 nights. Kevin, the Manager went to welcome us and gave to my twins a welcome gift. They were thrilled. One of my twins had an accident in the lobby and I received very good and proper attention from the staff. June 25, 2015
Rated 4 out of 5 by Decent hotel My major concern with this hotel is that rooms are extremely small. Elevator key system at night is confusing - there was an elevator full of people and nobody could figure out how to go up or worse the elevator moved up to the desired floor but the door didn't open. Corridors could also be renovated. Rooms have been renovated and are in a very good condition, the only drawback is the size. Most of the staff was friendly and helpful although housekeeping staff should know what 'water' is. As far as water goes it should be delivered to Platinum guests every day, even when Green Choice is selected. Breakfast is ok but being in France I was hoping there would be more cheeses. The line for breakfast was very long but moved fast so the wait time wasn't more than 5 minutes. Location is ok, just next to metro station, restaurants and Arc de Triomphe closeby. SPG Platinum recognition was good - no problem with early checkin, late checkout, points calculated properly. June 23, 2015
Rated 4 out of 5 by Weekend for leisure Warm welcome at the reception, nice and quiet room small but clean and ordered, no complains. June 23, 2015
Rated 5 out of 5 by Excellent Hotel There were some lackluster reviews of the hotel and I was nervous, but it looked like a good location and was a good value for points redemption so I went for it. The people of the hotel were awesome. We were upgraded without being asked to an executive room which was gorgeous and for Europe, a good sized room. They put evian in the room every single day for free, left vouchers for your choice of cofee drink for the jazz club every day as well. When we turned in our adult beverage voucher one day in the jazz club they gave my daughers cokes for free along with it. The metro is steps away and you can be to the heart of the action in moments. The champs elysses area is an easy and safe walk and their are bars and restaurants in very close proximity. There is a mall across the street if you are into that sort of thing. We were very pleased overall! June 13, 2015
Rated 5 out of 5 by good location good location. friendly staff. June 9, 2015
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