Rated 5 out of 5 by vinzzz Excellent Service !
Conveniently located hotel with the best service. They had construction going on so they upgraded us to a higher room category. Me and my wife were on our honeymoon, so they sent gifts on 2 special occasions. Also the manager was so kind enough to give us free breakfast for the whole stay so that we have a pleasant experience amidst the construction. Definitely recommend this hotel !
May 12, 2016
Rated 3 out of 5 by JackJack Just an average hotel
I spent a night of my 2 weeks trip here. Service is standard. Nothing special to note. I was upgraded to chic room instead of suite. Room was ok with 2 small single beds. It was comfortable for 1 or 2 nights stay. There was no club benefit here, so I had to choose between bonus points and breakfast.
It is 15 minutes walk to Champ Elysee. There is also a metro station just around the corner. Bus to and from CDG airport stops just opposite the hotel.
May 11, 2016
Rated 3 out of 5 by Joemon214 Slow Wifi
As a person travelling on business, one would expect great business features. High speed wifi is advertised but it doesn't work properly. The best I was able to achieve was 1mb download. The connection was very inconsistent in my room on 6th floor
April 23, 2016
Rated 1 out of 5 by hitler44 sucks
very few people there spoke english...they did not take usd and there was no atm at the hotel.the refrigerator in the room was broken and so was the ice maker on the fourth floor.no coffee maker in the room...could not sleep because of noise...taxi's only want to take you where they make a lot of money...would never go there again!!!
April 19, 2016
Rated 3 out of 5 by notsatisfiedcust No help from staff
I just wanted to separate my personal expenses from the company related expenses on the hotel. I mentioned the same during the check-in and I have been told that they can arrange those kind of things during the check-out. At the time of check out, they could not manage it and confused everything in two invoices and I have paid those invoices with my personal and company credit card. When I asked them to cancel company credit card transaction and correct it, they told me that they cannot do it. Even a small shop can do these corrections, and beyond this, that was their mistake. All these things changed my ideas about the hotel.
April 15, 2016
Rated 5 out of 5 by 1980Jan Excellent stay
Great property for both business and leisure.
Front desk service excellent (especially Leena), good breakfast, nice service.
Reconstruction underway are handled very well, no big noise, perfect cleaning.
April 5, 2016
Rated 4 out of 5 by IlonaB Good stay
I had quite good saty at your hotel. rooms are nice and clean. my rioom was ready before standard check-in time so thank you for that!! I was also told about works in hotel, so I know what to expect. Hotel has a good location, center of Paris easy to reach by metro. stil... while you have done great job with refurbishment, however electronic clock incorporated in new TV was bothering me during the night. It was like a disco lights... Second thing, is - bottle of mineral warter. there was none in my room. why?
and third: houskeeping - my bed was done, bathroom cleaned, still amy my other belongings were untouched, and lying on the floor. I would at least expect them to be placed on the bed or a table...
March 25, 2016
Rated 3 out of 5 by LaJan63 Beautiful hotel, great location, but was under construction.
The hotel is beautiful and all employees were courteous.The construction noise woke me up at 7:00am every morning. Starting construction at 9:00am would have been better. The front desk agent who checked me in was not clear on the discounts a SPG member could expect on meals. She said 10% discount on food but no discount for the bar. I thought bar meant the bar that served cocktails. She meant the breakfast buffet. I feel she should have explained it better. As a SPG member I asked could I receive the 10% discount since there was a misunderstanding. They would not even consider it. I am very disappointed.
March 15, 2016