Rated 4 out of 5 by Amir50 Barcelona LeMeidien
We stayed at this this hotel for 8 nights. The staff at this hotel is a 5-Star quality. I can't say enough good things about the staff at this hotel, they are very responsive and helpful. For example: Gil who was one of the concierge staff was perfect, everything he helped us with was awesome. That is also true for the dinning staff. Our only problem was our room. The room was very cold the whole time and they could not fix the problem, the window to our room also opened to the main tourist passage which made it very noisy. The TV also was less than perfect. It only offers 24-hour news in English and no entertainment channels in English. The hotel Gym is also very basic. Overall, the staff at the hotel is a 5-Star quality but the hotel is about 3 or 4-Star level.
August 21, 2014
Rated 4 out of 5 by iluveurope Location Location Location
We were in town on vacation, so the review is focused mainly from that front.
The location of this hotel is absolutely fantastic. That coupled with the attentiveness of the staff, the modern decor, the paintings throughout the hotel makes this place an absolutely fantastic choice. As mentioned by others, the rooms are what I would classify as decent but compact. However, we weren't here to spend time in the room. All platinum amenities were accorded - points, free breakfast option (which was very good), free internet, green choice, etc. Upgrades were not available due to high occupancy, which I don't mind as its never guaranteed. We ate breakfast every morning and the spread was top notch. The wait staff too was very attentive and extremely pleasant.
The only not so good experience I would say was that the check in process was a bit of a disarray. We were given a room that was already occupied which was understandably slammed on our face (with expletives) when we tried to open the door. We were then given an alternate room which had smoke smell even though the hotel has a non smoking policy. This was then addressed by housekeeping spraying the room, a security sign off for fully opening the window and a maintenance person coming in to open the window. After a long trip to get there, this isn't something you look forward to. That said, the staff was very apologetic and did everything possible to take care of things quickly. Once past this, the rest of the stay was impeccable.
And I'd like to repeat again, you cannot beat the location of this hotel - on the La Rambla.... perfect.
August 25, 2014
Rated 3 out of 5 by firbat The hotel is average
Some staff is frendly others are not
Not very clean
August 22, 2014
Rated 5 out of 5 by FloridaVacationer Le Meridien Barcelona
The Le Meridian was a delightful hotel with spacious rooms, an excellent bathroom, and comfortable bed. The staff were very helpful and pleasant. The hotel was centrally located and it was easy to get around on foot to a lot of the local attractions (the sea, shopping, restaurants, etc). We would highly recommend this lovely hotel.
August 19, 2014
Rated 4 out of 5 by Traveler1944 Great staff and location
Pleasant hotel environment
Responsive and friendly staff, including front desk concierge, bell staff and bar staff.
Few amenities for SPG members but would definitely stay again.
August 29, 2014
Rated 5 out of 5 by JoPhils Extra Mile from Reservations
We made a last minute change in our booking and decided not to transfer to another hotel. The Reservations staff made all efforts to accommodate us although the hotel was fully booked. That is service over and beyond expectations.
The hotel is right at the heart of La Rambla where everything is located - shopping, restaurants, tours. Perfect for tourists.
August 17, 2014
Rated 1 out of 5 by RHR2 This hotel lacks common customer consideration
We picked this hotel because of its location. I was surprised when I checked in for a lengthy stay, as a platinum member that I was given a closet size room next to the elevator, looking into a another building. The hotel staff said there was absolutely nothing that they could do. But when I call the platinum concierge at Starwood, all at once they found a lovely suite. Numerous other problems with the hotel, from the dirty fitness room to the concierge that gave wrong information to numerous incorrect charges on my bill. This hotel needs to go back to training on customer satisfaction.
January 7, 2012
Rated 1 out of 5 by happyhoney Not up to five star standards
The hotel does not meet the standards of a five-star, in all respects. The rooms are average. Food is average. Hotel facilities need improvement. I did not get an upgrade despite the gold membership. Moreover, the staff are unorganized. I was on a family package, and no one - including the manager- had a clue as to what was to be included in the package, and I had to argue with multiple staff throughout my stay to get what I was entitled to. The hotel management needs to get their heads together to improve on service. Having said that, the concierge was extremely helpful.
August 20, 2014