Rated 2 out of 5 by Terriblydisappointed2 Internet photos are deceiving
The room was like a cave. We booked a suite and they gave us what they call the family suite. A bedroom and a separate living room. The bedroom had a tiny window overlooking the roof. Terrible view and hardly any light. The living room had no window at all. It was claustrophobic and depressing. We were very tired when we arrived so I didn't complain right away; when I did complain they told me the manager was in a meeting and I would have to try to contact her later, rather than simply having the manager contact me when she was available. The website has beautiful pictures, this isn't necessarily what you're going to get. Beware. I avoided the room for three days it was so depressing
July 19, 2014
Rated 5 out of 5 by papaurn Great Hotel, Great Location, Great Staff
Le Meridien is a charming, modern, very clean hotel in a great location. If you haven't been to Barcelona, the street named Ramblas is the place to be...a pedestrian mall so to speak. Le Meridien is on Ramblas. My wife and I found the room to be pleasing and spotless throughout. The staff was just super. The concierge, Bruno, was very caring and very helpful. He did everything we asked as we tried to recover our luggage that had been lost by the airlines. Bruno was also very helpful in telling us the best time and best way to see the attractions we wanted to visit in Barcelona. The front desk staff were alway very nice. In particular, Lazaro was outstanding for us.
October 25, 2013
Rated 5 out of 5 by JamesCardiffUK Brilliant
When we arrived there had been an error with our booking which meant we had no room and had to stay at an alternative hotel. This was disappointing but upon arriving at the hotel the following day, the team were extremely helpful, upgraded our room and paid for our nights stay the night before in another hotel.
The service from the team was outstanding. I'm a firm believer that mistakes happen but it's how you deal with mistakes that can make things better and this hotel certainly did.
Nothing was too much trouble and the hotel is ideally situated off La Rambla - it has fantastic restaurants on the doorstep. Do go!
September 30, 2013
Rated 3 out of 5 by TJBH Great Location
The best thing about this hotel is it's location.
The staff was very unfriendly and the concierge was rarely at the desk. There were no SPG privileges for Gold status. Internet was Euro 20 per day and there was a Euro 50 per day charge for a pull out chair that was already in the room.
Overall, it was a pretty unsatisfactory stay.
December 1, 2011
Rated 4 out of 5 by marok Prime location, decent room.
Disappointment- subway rumbling woke us up repeatedly throughout our 4 days stay. As SPG member, understood that upgraded room would automatically be provided, if available, so we did not push. Then, at checkout, we were told we should have asked for a better room to avoid the subway noise!
Room was also a bit tight, tho clean.
September 20, 2014
Rated 5 out of 5 by TravelinKen Wonderful Hotel on La Rambla - In the Center of It All!
I stayed two nights at the Le Meridien and this was my first visit to the hotel. When you walk in it does have a long and narrow lobby which isn't necessarily inviting. However, the staff were very friendly and helpful and the location of the hotel couldn't be more perfect on La Rambla. You are surrounded by restaurants and places to walk and the metro is only steps away if you want to explore the rest of the city.
As a Starwood memeber I used some upgrades for my nights at this hotel. I was upgraded to a suite that in one word was AMAZING! There was one small bathroom located in the entry hallway of my room as you enter the living area. The views and windows all around were fantastic.
There was a huge master bathroom separate tub and shower and a mirrored wall with a TV system installed in it. Very nice! The bed was beyond comfortable! It was difficult to wake up and get going in the morning.
The hotel buffet breakfast is served in their restaurant on street level with a view of La Rambla that made for enjoyable people watching as I ate breakfast.
They do have a small business center in the hotel which I used to print some tickets for tours. There was no charge. I did like that there was an iron and ironing board in the room. The air conditioning system was efficient and the pressure of the water in the shower was perfect.
If I were to return to Barcelona I would stay here for the comfort, air conditioning, friendly staff, comfortable surroundings and perfect location.
September 30, 2014
Rated 1 out of 5 by iksweiss Rooms Stink
Both my room and my colleague's room had a very bad smell, we had to open the windows the whole night. It should be a 3 star hotel and not a 5 star. The only thing going for this hotel is the location. The lobby is very basic.
August 19, 2012
Rated 3 out of 5 by Frequenthotelstayer Needs some improvements
For being a 5 star hotel, it was exceptionally small. I was given a very small room initially and had no place to put my two pieces of luggage. I complained and since I was a SPG, they gave me a slightly bigger room but that was after complaining. First time I was in a 5 star hotel with no ice or ice maker in the entire hotel. Requested a wake up call and they did not call me, hence, missed my tour. No pool on facility. Room in general was a little worn down with paint peeling off and dirty carpets. No good TV channels either. Only positive was for SPG members, they had complimentary bottled waters, and they had 30 min free Internet access in lobby. Location was fabulous though.
December 2, 2011
Rated 4 out of 5 by Reuben123 Service & facilities
When we checked in the room lacked:
1) bottled drinking water which had to be requested from reception. Even then only one small bottle per person per day was supplied.
2) There was no soap at all in the bath room which is highly unusual for any hotel in the world where we have travelled.
3)Very limited seating (6 spaces) in lobby. We had to stand while waiting for our tour guides and friends.
October 29, 2014
Rated 3 out of 5 by Fide Great location, wrong category
Below my expectations for the SPG (category 5) hotel in Spain, the rooms are small and didn't like the bath.
The Hermes amenities are nice.
December 28, 2011
Rated 5 out of 5 by Hank69 great staff
Excellent stay, Front desk support Person, Oliver, proveded help with the free internet and recommended great restruants .
June 6, 2012
Rated 4 out of 5 by Amir50 Barcelona LeMeidien
We stayed at this this hotel for 8 nights. The staff at this hotel is a 5-Star quality. I can't say enough good things about the staff at this hotel, they are very responsive and helpful. For example: Gil who was one of the concierge staff was perfect, everything he helped us with was awesome. That is also true for the dinning staff. Our only problem was our room. The room was very cold the whole time and they could not fix the problem, the window to our room also opened to the main tourist passage which made it very noisy. The TV also was less than perfect. It only offers 24-hour news in English and no entertainment channels in English. The hotel Gym is also very basic. Overall, the staff at the hotel is a 5-Star quality but the hotel is about 3 or 4-Star level.
August 21, 2014
Rated 4 out of 5 by daniel83 you made my day! @ Le Méridien Barcelona
Thank you very much to Mònica Garcia for assisting with my reservation and arranging my transfer fron the airport. You made me feel welcome when I arrived the hotel. You made my day! Thank you very much to Vera at Front Desk for her kind assistance during my stay.
Perfect comfort in room but glasses for water were missing.
Modern hotel design and perfectly located.
September 12, 2014
Rated 5 out of 5 by LBG2014 Great Hotel in the Heart of Barcelona
If you are looking for a wonderful experience and hotel in Barcelona, you must stay at the Le Meridien. Located right on The Ramblas, you can't go wrong with the convenience, location and wonderful service! I highly recommend this hotel.
September 18, 2014
Rated 2 out of 5 by drmarknwnc Great Location but Hotel Disappointed
Rooms dark and depressing
April 25, 2012
Rated 3 out of 5 by Kosice50 Paul Nador
The first two rooms I was given were so poor, compared to my expectation - for the money I was paying (and the Internet picures) that I sent you a message and a complaint. In response I was given a Junior Suite with modern furnishings, which was in line with my expectations, based on my previous experience in Meridien in Monte Carlo - Monaco and the price I was paying. The standard rooms need urgent renovation - please, drop the teak furniture, which was fashionable 40 years ago! Get more space for the reception, which is very crowded in peak times and the lines blocks the passage of guests. Clean the inferior stone part of the outside of the building. The top part seems to have fresh, or at least fresh looking, paint.
July 12, 2014
Rated 3 out of 5 by Aimee04 Not what I expected
The location is fantastic! All the common areas (lobby, restaurant, and bar) are great and the staff was outstanding! The sleeping rooms on the other hand need to be updated. The mattress desperately needs to be replaced or flipped at the very least - both sides of the bed felt like you were sleeping in a hole. The bathroom had a constant odor and the mini-bar smelled like something was definitely rotten. I would not recommend this hotel until improvements have been made to the sleeping rooms. I always stay at Starwood hotels when traveling on vacation and I've never experienced this before.
October 28, 2012
Rated 5 out of 5 by JIMBO50 TERRIFIC
WONDERFUL HOTEL, PERFECT LOCATION, VERY FRIENDLY STAFF AND GREAT ROOM!
September 19, 2014
Rated 1 out of 5 by Preston Beware of the Scam
I am a SPG Gold member and have stay in starwood hotels because I thought it meant their standards and trust was reliable when travel out side the country. Not the case for the Le Meridien in Barcelona. I was on vacation with my family and booked a Junior Suite with starpoints for two nights. The amount of starpoint was high and for a 5 star hotel rate. When I arrived they informed me I would need to pay 120 euros per night to a larger room due to 4 people and it as illegal for 4 in a room. I would also be charged 80 EURO per night per person. I had no choice but to agree and accept the charge. I then watched them do the same to the next four people checking in and telling them they would have to upgrade for other reasons. One was a newly married couple who they told them they only had rooms with single beds and to get a King bed it would cost them 80 EUROS per night. When I got to the room it was the same room I originally booked and they just pulled out the couch . It was not a standard pull out and was just the extending the cushions to make a bed. It was so hard we all ended up sleeping in the two twin beds with may children .
After all that I arrive home to look at my credit card bill and I had received an second bill for 165 Euros in addition to my check out bill . When I called the hotel they told me this happens a lot and is an error in their room deposit when I checked in. They said they were not allowed to correct it by phone due to security reasons and I would have to email them the details.
June 20, 2013
Rated 5 out of 5 by SPGPlatinum A Truly Excellent Hotel
I am a Starwood Platinum SPG member for the past fifteen years in-a-row (with 1,000+ total room nights logged) and am an inaugural Lifetime Platinum Member. I have stayed at a wide range of Starwood-branded hotel properties in North America and Europe. I am a Global Software Sales Manager with extensive multinational business experience.
I recently completed a 5 night stay at the Le Meridien Hotel in Barcelona as part of a two week family vacation to London, Paris and Barcelona. I am most impressed with the all-around excellence of this property. My family and I had truly a great stay!
What made my stay noteworthy was the outstanding efforts of their Front Office Manager to assure my 100% satisfaction. This manager really knows how to make the extra diligent efforts to take the best care of SPG members! In all my 15 years staying at Starwood-branded properties, I have never met such a hands-on front line manager who is as polite, courteous, personable and knowledgeable as found at this hotel.
The hotel property itself is in excellent condition. My suite was recently renovated and all was in perfect order and very clean. All common lobby areas and hallways are in top condition. Housekeeping service response times were excellent. They did a perfect job with the room turndown service each night. The breakfast buffet was very enjoyable and tasty each morning and offered both hot and cold items. The youthful front desk staff was always polite and courteous and always addressed me by my name.
I found that the location of the Le Meridian be excellent, despite being located on the very busy and sometimes noisy La Rambla pedestrian shopping street. However, there was no street noise noticeable in our room. The hotel itself is very convenient to the top tourist sites and shopping streets in the city. I strongly recommend the Le Meridien to anyone looking to have a very enjoyable stay at a fine hotel in Barcelona.
August 28, 2013
Rated 2 out of 5 by Miasmo Nice hotel but staff could use some improvement
I had read the reviews prior to my trip about the staff being somewhat snooty... How correct they were! The location was excellent , right off Las Ramblas.
My husband and I had arrived three hours early to check in. We were exhausted from our flight and wondered if we could possibly check in early. Al**** told us she would call us and that a room would be available early. Great... We would go about the town while we waited for our room to be ready. We arrived two hours later. We asked Al**** if there was any word about a room being ready. She went to the back and then came back to the counter with other employees. We were sitting at the sofas in front of the counter. She didn't look at us but stood there with the other employees talking. We continued sitting there and wondering. Finally I went to the other counter and figured another staff member would possibly help me. I spoke with Ca** . She stated she would inquire about the room and let me know promptly. Wonderful! Well, Ca** went to the back and NEVER returned with an update... In fact she never came back to the front counter. At this point my husband and I were getting rather irritated. He approached Al**** and asked her when we would be able to check in. At this point she said no sooner than 3 pm. When he went back to the counter at 3 pm which was 15 minutes later,she stated the room was not ready but would be ready soon. A few minutes later the room was finally ready. I had seen other people check in before three pm but I was told that different rooms were ready at different times. I suppose since we were such a bother to this snooty staff that they wanted to not only make us wait until the proper check in time, but they actually made us wait even past the check in time. I will say when we finally were able to check in, Thi** was quite helpful. Not only was he professional and polite, he smiled and seemed genuinely concerned. I saw his name tag had said he was a trainee but he was better than the other two we spoke to... Al**** was a trainee as well but her customer service was lacking. I would like the management to know that when they train their staff, they need to let the staff know it doesn't look professional for the staff to crowd around the front desk and speak in their language and laugh. Even though the staff may not be talking about the guests, when the staff finishes speaking with a guest and then turns to the other staff members and laugh, it leaves the guest to assume the staff is talking about him/her no matter how inaccurate.
One more thing.... I felt the bed was fine but my husband hated how the mattress was overly soft. He said the extremely soft mattress bothered his back but I suppose that is each individual 's preference so my poor rating for this hotel is because of the front staff which are not welcoming at all, except for Thi**.
June 6, 2013
Rated 5 out of 5 by Globalfinder Exceptional in all ways!
My husband and I celebrated Christmas and New Years in Barcelona at this wonderful hotel. Even before we arrived, the concierge staff was very helpful. Once there, we found everyone from the front desk to housekeeping to the cafe staff to be incredibly warm and gracious. Each day a cart on our floor was supplied with fresh fruit and bottled water. On the evenings when we happened to be in the lobby (where guests enjoy free WiFi), we enjoyed the evening ritual hosted by the hotel-- a glass of cava. At Le Meridien Barcelona, every day a celebration!
January 3, 2012
Rated 3 out of 5 by fred1250 to spend attention, please !
Reception desk at our arrival: only trainees available, with a very very poor knowledge.
They didn't recognize me as an SPG. The room booked the 4th december wasn't the suite I've asked for. Answer: the 8th floor is on works.......
As you may know, I've booked 1 suite for myself and 3 more Luxury rooms for my family,arriving one day later. At their arrival big big confusion, the trainees wern't able to respect my written consignements: ALL ROOMS and EXPENSES ARE
at my personal charge.... They asked my guests for their Credit Cards. This is inadmissible and I can't understand how it could happen. I'am very upset about this disagreement and the staff on duty, a young lady was very agressive to my mother in law.... Not a happy experience at all.
January 4, 2013
Rated 2 out of 5 by Emjay1 Very disorganized
Very disappointing experience ..we are travelling for the month of August and are staying in several Starwood properties..the room smelt of cigarettes ..we found a shower cap on the smoke detecter in our room ...
The manager was somewhat helpful but as an spg gold member I was really disappointed
August 24, 2014
Rated 5 out of 5 by JoPhils Extra Mile from Reservations
We made a last minute change in our booking and decided not to transfer to another hotel. The Reservations staff made all efforts to accommodate us although the hotel was fully booked. That is service over and beyond expectations.
The hotel is right at the heart of La Rambla where everything is located - shopping, restaurants, tours. Perfect for tourists.
August 17, 2014
Rated 5 out of 5 by FloridaVacationer Le Meridien Barcelona
The Le Meridian was a delightful hotel with spacious rooms, an excellent bathroom, and comfortable bed. The staff were very helpful and pleasant. The hotel was centrally located and it was easy to get around on foot to a lot of the local attractions (the sea, shopping, restaurants, etc). We would highly recommend this lovely hotel.
August 19, 2014
Rated 5 out of 5 by retire2013 he hotel has great amenities and location.
Stayed at The LeMerdien Baceleona 9/17-9/21/2013. We had a wonderful stay. The hotel room was quiet and very clean. My husand had been at the store looking for a cork screw, only to find when we returned to the room that there was one in the room as a part of its regular amenities. I particulary appreciated the towel warming rack in the bathroom and the TV screen embedded in the bathroom mirror. Great stay, would definately stay again the location was ideal and the staff first rate. emonitor on the bathroom room creguarlalrel theaotwl
September 28, 2013
Rated 5 out of 5 by SFTony Excellent Location
Check in was a breeze. The front desk staff was friendly yet professional and their English was excellent. The concierge staff was awesome not only did Lolana know the city; she took her time to explain what my options were in sight-seeing, concerts, restaurants, how to get around, etc. Better than any tour guide or book. Rooms were clean and well appointed. I noticed some members complained of it being noisy in their rooms; however, with being at city center (on the Rambles), I was amazed at how quiet it was in my room.
April 16, 2012
Rated 5 out of 5 by ASANJohnson Great Location
We traveled as a family to Barcelona and had an incredible experience. The LeMeridien is centrally located and you can walk to everything. The staff were exceptionally nice and provided great guidance on non-tourist type locations for meals and outings. The breakfast was delicious each morning and prepared us for each day long adventure. The rooms were well appointed and comfy. We would definitely stay again at the LeMeridien. As a platinum member, I was pleased with our upgrade and the breakfast. Thank You!
March 31, 2014
Rated 5 out of 5 by Sandmar Excellent Staff and Service
From when we arrived to when we left, the staff and service were beyond exceptional. Walter and Vera the front desk manager took great care of us upon arrival and Kitty and Jon in the restaurant were just fantastic. Paula at night was wonderful with restaurant reservations. The upgraded room was just magical with a grand balcony and a bottle of champagne was delivered to our room!! The fitness facilities were great for a hotel and the lounge area was very comfprtable. the best stay of our two week trip to Europe.
October 16, 2013