Rated 5 out of 5 by laserian very nice hotel
very nice hotel and very generous to SPG Platinum members.
November 13, 2011
Rated 3 out of 5 by anita01 Excellent Service but Hotel needs upgrade and plumbing fixed
My first impression on arriving at the hotel at 1am was not good. Situated across from a large very smelly market on a main road and not a hint of the beautiful beach front image shown in the website. Being Platinum I used a suite night upgrade and though the room was large and was a 1 bed suite it was very out dated but on the plus side was clean. However the plumbing in the shower, the bath and the toilet was awful. Not sure if we got a dud room or if this is indicative of the hotel but be warned that room 832 has an awful shower head water leaked from the shower out of the door all over the floor creating a flood every time and a virtual death trap if you didnt think quickly enough and put towels down. I did complain and was told someone would come to fix it but in our 5 days there it didnt change. On the plus side I have to say the lounge was excellent for breakfast and snacks. The view from there (of the islands) and the sunset was great but best of all were the staff who were amazing. Attentive, polite and respectful at all times. If only the room and the hotel location were better this would be an amazing hotel. The pool didnt look great but was actually ok when we used it clean and warm. The main reason I would not recommend this hotel is that as an spg member you would be pretty disapointed with the condition of the hotel compared to the images on the web. Though for an ususual and different place to visit KK was an experience. The tour company in the hotel was excellent though expensive, but for peace of mind in a place we were not sure about worth it. I think there are nicer hotels if you are not bothered about collecting points and are not redeeming points for the stay.
July 24, 2014
Rated 3 out of 5 by klaxl1 KK stay
Stayed here for 1 night and find the hotel location very central. Check in was swift and staff was friendly. The room looks a big bare altho quite spacious. Overall a good stay and would recommend for city centre stay.
July 23, 2014
Rated 4 out of 5 by SML2014 Good location in middle of city
Nice, spacious and comfy room.
July 22, 2014
Rated 3 out of 5 by kema Sahur
I arrived only to be disappointed that the sahur is no longer sent to the room like last year (can be send but at charge). The staff said sahur is served at restaurant with buffet line like breakfast, but i am so disappointed to see it's not. we pay like the rest who pay for breakfast, so i think it's only right for us to be served the same. The hotel also did not have any tv at the restaurant for guests who'd like to watch World Cup while having their sahur, so it's another disappointment. Hope you can improve for years to come because i have always stayed here during any of my visit to kk.
July 15, 2014
Rated 3 out of 5 by Sexy Large rooms but such a waste of space
Rooms were large but the furniture did not compliment the size of the room. When showering water invariable seeped through resulting in a wet bathroom. Bathroom fittings appears to be very old and definitely requires replacement.
July 22, 2014
Rated 5 out of 5 by Grant1963 Great place to stay
Stayed here with my family, we had adjoining rooms which was great, The location to the shops and markets was perfect.
Room service was some of the best I have had with generous serves at a great price.
All the staff were friendly helpful and courteous.
July 20, 2014
Rated 5 out of 5 by Geof16 Hotel features
My room had a magnificent view of the ever changing scene of the working fishing harbour opposite. The room was spacious, clean and well appointed with an ample sized bathroom. Staff were pleasant, attentive and efficient with requests carried out with a minimum of fuss.
July 20, 2014