Rated 5 out of 5 by laserian very nice hotel
very nice hotel and very generous to SPG Platinum members.
November 13, 2011
Rated 3 out of 5 by TomT7 Hotel room
My room was not up to 5 star ratings. The phones did not work. Shower could not turn off completely so it kept dripping. No bathrobe. TV remote did not work.
October 18, 2014
Rated 5 out of 5 by Russell55 The Place to Stay in Kota Kinabalu
This is a very good hotel, I read as many reviews as I could before staying at Le Meridien, and it rated very highly among first time and frequent travlellers to KK. Had a great spacious room on the 9th floor, it was just a pity I was travelling by myself!
October 13, 2014
Rated 3 out of 5 by nabs Nice hotel but service needs impovement
Some nights room was not cleaned; and we once organised the night before an early breakfast, where we spent significant time with the staff to explain exactly what we wanted. Next morning, breakfast was late and the order was wrong.
Also SPG members were not treated as well as I have experienced in other hotels
October 6, 2014
Rated 4 out of 5 by Tackey86 All is good, except WIFI
For a 5-Star hotel, to ask guests to pay for WIFI at such modern era, is a little cheap or low. What's worst? The WIFI speed is super duper slow, that even the SPG website can't be load, needless to say my corporate emails or downloading work related files.
Other than that, personally I would still recommend the hotel to my friends, as I love the breakfast, it was kept nice and warm, very remarkable. I love the swimming pool and gym, the gym was 24 hours. The room was great and I was given a free upgrade, love it. But the house keeping was quite inconsistent, certain times they gave me 2 bottle waters, sometimes 3. The service staff were superb too, very helpful and informative. But even though I did purposely highlight and reminded the staff upon checking in, that my bookings includes 2 breakfast which is on my first morning and third, but when I went to have my breakfast, they still come and tell me saying that I do not have a breakfast booked and inform that my breakfast bill would be charged to my room, payable upon checking out. Quite offended there. And I asked for an iced coffee from a waiter but it didn't came, I had to asked another waitress to deliver it, 10 minutes later.
October 4, 2014
Rated 5 out of 5 by YBJsebatu Modern Facility within Local Environment
If you are in the hotel facilities you are not even thought that you are surrounded with a local markets, local food stalls, night market , local people with a dialects that you not even understand and four lanes roads being reduced to tiny two lanes road
October 3, 2014
Rated 3 out of 5 by SeanWilliam Good F&B. But had bad experience on sleep quality.
Stayed 2 nights. F&B was good, service was good as expected. The complimentary coffee in the lounge was a nice touch.
However, sleep quality was disappointing and below expectation. The mattress was a little bouncy. It will be nice if the mattress is more plush.
In addition, did not sleep well for 2 nights due to noisy aircond (audible clicking noises intermittently). Perhaps it is time to change or upgrade the air conditioning.
Overall room is clean but the bathtub has some permanent stains.
May 14, 2014
Rated 5 out of 5 by Faridh63 Guest First
We arrived as a group of golfers playing for our organization in a tournament. The room arrangement and the food is excellent, although we have no time to try all the facilities, I am sure they are excellent too.
The hotel understands our requirement to be early at the golf courses, which are about 1 hour away , so our breakfast were packed in nice hotel logo bags with our room numbers for us to pick at the font desk.
Our golf bags are collected upon our return, stored and retrieved each morning, ready for transport.
I would say from my previous experience in hotels around the country, this is the best hotel I have stayed on.
September 11, 2014